I had a late check-in, the reception staff were very helpful in getting us checked in to our room. Room was clean and in good shape. We also got a free upgrade which I am thankful for.
Sehr freundliches und hilfsbereite Personal ohne dabei aufdringlich zu wirken. Ganz toll!
Reichhaltiges Frühstücksbuffet, leider ohne vernünftiges Brot, aber dafür viele andere Leckereien und gutem Kaffee. Auch einen tollen Ingwer Tee gab es jeden Morgen.
Zum Zimmer: Sauberes Bad und das Zimmer hat alles was man erwartet in dieser Preisklasse. Leider haben die Zimmer Teppich. Aber das ist auch der einzige negative Aspekt der mir aufgefallen ist.
Wem der Teppich egal ist, kann ich das Hotel nur empfehlen!
The property is fine and clean, modern and on green grounds
The overall cost for food, coffee is way above the standard for such a property
Not used to english speaking guests and makes it somewhat unfriendly and no bond with the staff
Not recommended for non Indonesian guests and the area close by is a tough neighborhood
เข้าพัก 3 คืน, มกราคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Rebecca
24 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff at the hotel are lovely and nothing was too much trouble. We booked a junior suite and yes the room is large and had some welcome snacks for us on arrival the bathroom area was tired. There was one dressing gown and other small bits that let the hotel down. We had an awful trouble with the hotel arranging a transfer from the airport with persistent messages tbat it must be paid up front in to their bank. It all just became stressful and we felt like crimials over a £7 taxi ride.
일단 위치가 애매해서 시내로 나가는길이 많이 막히고 바로 앞에 기차역이 있어서 매우 시끄러워요. 6박했는데 청소가 안되어 있던적이 2번이였고 추가 타월 요청을 했는데도 데스크랑 연결이 잘 안되서 불편했습니다. 조식도 자리가 부족했고 음식 종류도 적어요. 수영장도 매우 작고 선배드도 2개밖에 없어서 짐 나둘곳이 없어요. 모든 차량에 주차비를 받는데 택시들은 주차영수증에 직원확인을 받으면 무료인데 모르는 기사들이 많아서 저에게 주차비를 요구하는 경우도 많아서 일일히 설명해줘야 했습니다. 라운지도 별로입니다. 비지니스로 오시기에는 적합하지 않으니 다른 호텔이 나을거 같고 싼가격에 4성급 원하시는 여행자분들은 괜찮을거 같아요.
The only 2 things that were positive were the maid(s) and the birthday wishes with the cake but unfortunately that isn't enough for us to even consider coming back to this hotel ever again.
Negatives are so many. The safe in the room they put us in didn't work properly due to low battery. We told them this 3 times. I asked the girls who do the morning shift to put it in the system and ask the technical staff to come and fix it later after we have come back from the city. Upon our return the guys (afternoon staff) had no idea what I was talking about. We asked them to send someone but no one came. We called multiple times and eventually no one came again which made us unnecessarily lose time. Finally, at a very late hour when our baby was already asleep they sent a guy who didn't come to fix or replace the battery but instead brought an extra safe.
The noise from the hallway, other rooms and traffic is incredibly loud. Soundproofing didn't exit. If the room below you uses the air conditioner it will be heard on your pillow as a constant drum n base sound.
We stayed for one week and in the midst of our stay they called us before 9 am and woke us up via phone. Said we needed to move rooms because of maintenance. My wife went down and asked to confirm if it's a 2 pm, they said yes. After packing for an hour, a lot of stuff because of the baby, I went down and was informed we don't have to move. No more space for negatives.
Just very unprofessional and no compensation:/
Ehh, ok but not great. Pool area is below average and noise in room was terrible due to constant noise from nearby train hub. Outside sitting area is nice but rooms are very small.
전반적으로 양호합니다.
근처 도심철도역이있어 대중교통이용은 좋을수도 있으나 주변교통은 매우 혼잡합니다.
객실은 전반적으로 무난하지만 침구는 조금만 더 청결했으면 하네요. 프런트에 얘기하니 바로 조치해 줘서 아주 좋았습니다
식사도 무난한 정도입니다
가격대비 괜찮은 호텔입니다
So far at all nyaman, hanya room terasa agak pengap, jika anda penderita asma ato yg sensitif dg kondisi suh dan udara, akan terasa.
Kemudian pada checkin/checkout rule tertulis "checkin 24 hour" ternyata bebetapa kali saya menginap di sana, receptionis selalu bilang tidak bisa early checkin, checkin paling cepat jam 14.00, sehingga beberapa kali saya selalu menunggu minimal 1 jam lebih hanya untuk bisa checkin. Pernah sebelum booking, sesekali saya by phone coba tanya soal early checkin yg katanya bisa 24 jam, info dari mrk adalah kita bisa early checkin tapi dikenakan charge 50% dari rate yg dibooking.....