"It’s a nice place to stay I encountered noisy atmosphere because the hotel had a tournament of kids from certain schools.
Otherwise the hotel is pretty nice but needs a car or Taxi for transport to downtown"
"Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature "
"You say it has 14 pools. Has 6
You say speak English and Arabic. No one in the hotel spoke English. Not even the manager. No ATM. I booked for collection from the airport. No one turn up. No one said why they didn’t turn up or said sorry. Not even the manager came to see me. I was the only European person in the hotel. Every other guest was from Egypt. Daily cleaning of the room only done for Egyptian people. I asked for them to make up my room. All he did was change the duvet cover. No clean...
"The reception was a huge problem. They didn’t have my reservation anywhere. I had to wait for over an hour and call Expedia support to get my room.
The room was clean and it had a wonderful view.
The place was extremely overcrowded. The pool water was filthy. The pool bathrooms were filthy and the beach was absolutely disgusting, totally filled with trash. "