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Reviews of Hotel Madlein

4 out of 5
Hotel Madlein
Madleinweg 2, Ischgl, Tirol

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Igor

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stuff perfect. Location perfect. Hotel itself - old, extremely old, needs refreshing. Food average, but where in Austria its good?
Stayed 4 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Tomer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Vanessa on 18 Jan 2023
Thank you so much for your feedback!

2/10 Terrible

Sachie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Our room looked clean but actually not so much. The hotel staff were not friendly, not welcoming, and not professionally trained at all as the 4-star hotel. Very disappointed. We will NOT stay and NOT recommend this hotel at all.
Stayed 3 nights in Dec 2022
Response from Hotel madlein on 24 Jan 2023
Thank you for your e-mail.We are sorry that you have not enjoyed your stay. We would be happy to get a feedback directly.

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Vanessa on 18 Feb 2022
Vielen, vielen Dank für die tolle Bewertung! Wir freuen uns sehr!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family-run hotel with an excellent location
Everyone was so nice and the location was perfect.
Stayed 6 nights in Dec 2019
Response from Elisabeth Schneeberger on 14 Jan 2020
Dear Matthew, Thank you for your Feedback. It was a pleasure to have you in the hotel :) We hope we can welcome you again soon. Kind regards Yours madlein team

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed feelings
The hotel is in a good location, Rooms up-to-date refurbished and the Spa area a real asset after a long day. But the service dies not match the standard you are buying into. Not all the usual info provided at check-in, room phone not working, when asking for milk for the in-room coffee (after cleaning Service did not restock) it took three times before the bought it to the room, turn down service completely missed on one day... And the music beat from the Pacha Club can be heard at least on level 1 where we stayed. All in all it is a great hotel, but lacks those little details that can get annoying. On top, booking it directly via the hotel website would have been 10% cheaper, but hotels.com refused refunding with two lies on the phone (Spa is included with any room and every room in this hotel has Mountain view!)
Stayed 2 nights in Dec 2019
Response from Elisabeth Schneeberger on 14 Jan 2020
Good afternoon, thank you very much for your feedback. We appreciate your opinion a lot and we will try our best to improve our Service. Next time you will book a room at the Hotel Madlein, we will asure you the room with the best mountain view. All the best, yours madlein team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Sauna area and food first excellent. Half board was a winner
Stayed 2 nights in Apr 2019
Response from Vanessa on 29 May 2019
Thank you for your kind Feedback! Hope to welcome you again!

8/10 Good

K

Liked: Cleanliness, property conditions & facilities
Lovely hotel close to ski lifts, bars and restaurants.
Stayed 5 nights in Dec 2018
Response from Vanessa on 9 Jan 2019
thank you very much for your kind feedback!

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Vanessa on 9 Jan 2019
thank you for your kind feedback! We are Looking forward to welcome you back!

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eva , Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for skiers!
Great Place. We will definitely return! Breakfast is great!
Stayed 3 nights in Mar 2018

10/10 Excellent

erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great amazing and cozy hotel
Stayed 7 nights in Jan 2018
Response from Vanessa on 20 Mar 2018
Thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Initially concerned with the lowly rating on here and on TA we spent 3 nights here. Happily we had an amazing stay. The location is outstanding just an escalator ride from two of the main lifts. The public areas were very impressive and modern. The spa was excellent and we enjoyed the outdoor Jacuzzi. The food was excellent....a very good breakfast selection and some delicious dishes for dinner. An impressive wine list was available for all tastes and budgets. Service everywhere in the hotel was efficient and welcoming The only thing to be careful of if you are a light sleeper is the noise from Pacha nightclub for guests in the new wing. We arrived at 11pm and were given a room on the first floor where the noise was obvious. Thankfully the front desk were able to move us to the third floor where it was much quieter. A good result!
Stayed 3 nights in Dec 2017

10/10 Excellent

Fairy, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, fab food, and easy access to lifts
Walking through the doors of Hotel Madlein you're greeted by a modern funky fire wall and you immediately feel your holiday has started. The design is very cool but the hotel is full of creature comforts too. The food is absolutely stunning and the spa facilities are excellent too. We'd absolutely recommend this hotel.

8/10 Good

Gabby, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the lifts
Great, renovated hotel. Modern rooms, spa and sauna. If you are not smoking might be a bit problematic

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Modernes Hotel, Gastfreundschaft kühl
Schönes und Modernes Hotel an sehr guter Lager mit sehr guter Infrastruktur. Schöne Zimmer mit guten Betten. Leider ist spürt man aber wenig Gastfreundlichkeit. Anliegen werden nicht ernstgenommen, Personal eher kühl und gestresst. Am Aussenpool war der Gehweg und Rand vom Pool sehr vereist. Ich rutschte aus und holte mir einen grossen Bluterguss am Fuss. Die rutschige Situation wurde auch auf 2x Beschwerde hin nicht verbessert. Zudem war die Zimmertüre eines der gebuchten Zimmer nach dem Skifahren offen! Auch Preise von z.B. der Minibar oder der Tiefgaragen werden auch auf Nachfrage nicht wirklich bekannt gegeben.
Stayed 3 nights in Dec 2023

8/10 Good

Jesper

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy og velfungerende hotel, men uden hygge og hvor maden er fin at se på, men ikke rigtig, rent smagsmæssigt, lever op til det visuelle. Super beliggenhed til ski.
Stayed 5 nights in Dec 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

avi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like always, great place to stay.
Stayed 1 night in Mar 2023
Response from Ihr Hotel madlein on 15 May 2023
Thank you so much for your feedback!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Ihr Hotel madlein on 8 Feb 2023
Wir freuen uns sehr über die tolle Bewertung!Vielen Dank

8/10 Good

Anja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Hotel madlein on 24 Jan 2023
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Nette

Stayed 3 nights in Jan 2023
Response from Vanessa on 18 Jan 2023
Thank you so much for your feedback!

8/10 Good

Per

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt centralt hotel med super service og gode faciliteter. God, veltillavet forplejning - dog bærer vinkortet præg af en vis dekadence når der er vine til 45.000 kr pr flaske og kun ganske få, der er til at betale for almindelige mennesker.
Stayed 2 nights in Mar 2022
Response from Rezeption on 14 Mar 2022
Vielen Dank für Ihre nette Bewertung und Ihren Hinweis bezüglich der Weinkarte.

4/10 Poor

Piotr

Business traveller
Disliked: Staff & service, property conditions & facilities
Nie polecam obsługi recepcji hotelu.
Bardzo nie miła obsługa recepcji. Miła obsługą ,pani sprzątającą i panie w restauracji, ale to penie dlatego że to obcokrajowcy . Ogólnie nie polecam doczynienia z obsługą recepcji. Hotel bardzo fajnie położony.
Stayed 3 nights in Feb 2022
Response from Vanessa on 18 Feb 2022
Thank you for your feedback. We are sorry that you had such a bad experience with our reception staff. Unfortunately our account department could not confirm your payment earlier so we are very sorry to keep you waiting.

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Vanessa on 29 May 2019
Thank you for your kind Feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Location & Amenities
Top location nur wenige Minuten von der Bahn entfernt. Große Zimmer, wobei unseres schon etwas in die Jahre gekommen war. Essen war super, aber sehr teure Weinkarte. Alles in allem aber ein sehr schönes Hotel mit Charakter - der Spa Bereich mit a Blockhaus-Sauna und Hot Tub ist genau das richtige nach einem langen Skitag.
Stayed 3 nights in Jan 2019
Response from Vanessa on 28 Jan 2019
Vielen Dank für die tolle Bewertung! Es freut uns immer sehr, dass unser Wellnessbereich und die Küche Begeisterung auslösen!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Vanessa on 9 Jan 2019
Thank you for your good feedback! We would be happy to welcome you back!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
In die Jahre gekommen!!
An vielen Stellen, zBsp im Speisesaal Lederpolster der Stühle eingerissen, im Badezimmer bröckelt der Putz von der Decke. Spabereich sehr schön aber laut durch viele Osteurope.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rest., Bar,Club,Spa top - Rooms very old+small
Top: Bar, Lobby/Lounge, Restaurant, Spa, Lage, Internet, Madlein VIP Club Flop: Zimmer (stark renovierungsbedürftig und viel zu klein). Sehr schlechtes Preis-Leistungsverhältnis

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Madlein.
Prinzipiell ein sehr schönes Designer Hotel. Cooler Spa-Bereich, chillige Bar, gute Lage zum Lift und feiern. Die Qualität des Essens liegt leider unter den Erwartungen. Nicht schlecht, aber entspricht nicht den 4 Sternen. Das Zimmer war klein und sauber. Aber alles andere als Design. Leider war der aufgerufene Preis scheinbar einer höheren Zimmerqualität zugedacht. Es gibt etliche andere Hotels, wo die Zimmerqualität für weniger Geld deutlich besser ist. Würde der Zimmerpreis der Qualität der Zimmer angepasst werden wäre das Madlein ganz weit vorne. Zusammenfassend: Spa, Bar, Personal, Lage spricht für das Madlein. Ein exorbitant hoher Zimmerpreis für extrem wenig Design verdirbt leider den guten Eindruck.

8/10 Good

Simon, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Was god place to stay. What could be better is that they mention about the parkspace fees when you park down in the garage. That was the thing I was not happy about when I saw my bill at the end. They didn't tell me when I asked for during check-in.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sehrgutes Hotel in guter Lage
Das Hotel hat unsere Erwartungen erfüllt. Die Lage ist sehrgut. Das Zimmer war großzügig und sehr modern ausgestattet. Die Lobby, die Bar, das Restaurant, die Sanitäranlagen und der SPA- Bereich waren ansprechend. Das Personal war aufmerksam, freundlich und zuvorkommend.

10/10 Excellent

TURAN, izmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great...

8/10 Good

Avi, מינכן

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מאד נחמד
מלון מאד נחמד הדבר היחיד שהפריע זה שמעשנים בבאר של המלון

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Alt for dyrt
Lille bitte værelse, gennemsnitlig betjening, hverken kvantitet eller kvalitet stod iforhold til prisen.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

philippe, Strasqbourg

Liked: Cleanliness, staff & service
très proche des remontées
La majorité de la clientèle était russe. Ils étaient très bruyants à la piscine et dans la salle de repos du spa. On entend faiblement la musique de la boite de nuit d l'hôtel dans les chambres même au troisième étage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spitze
Der Aufenthalt war hervorragend.