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The Penz Hotel

Property class: 3.5

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Located in Innsbruck City Centre, The Penz Hotel offers urban convenience and thoughtful amenities. Unwind at the rooftop bar, stay connected with WiFi, and use dry cleaning services. Guests consistently praise the attentive staff for their helpful service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Located in Innsbruck City Centre neighbourhood, The Penz Hotel is connected to a shopping centre. Triumphal Arch and Ottoburg are local landmarks, and travellers looking to shop may want to visit Innsbruck Market Hall and Maria Theresa Street. Grassmayr Bell Museum and Botanical Garden of the University of Innsbruck are also worth visiting. Spend some time exploring the area's activities, including skiing, snowboarding and hiking/biking trails. Visit our Innsbruck travel guide
Map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020

What's nearby

  • Austria, Innsbruck, Maria Theresien Strasse
    Maria Theresa Street
    2 min walk - 0.2 km
  • Innsbruck Marktplatz Christmas market, night view with colors reflections in the Inn river.
    Innsbruck Old Town Christmas Market
    5 min walk - 0.4 km
  • Golden Roof
    Golden Roof
    5 min walk - 0.4 km
  • Hofburg
    Hofburg
    5 min walk - 0.5 km
  • Court Church
    Court Church
    5 min walk - 0.5 km

Getting around

  • Innsbruck Central Station
    11 min walk
  • Innsbruck Technik Tram Stop
    12 min drive
  • Innsbruck (INN-Kranebitten)
    13 min drive

Restaurants

  • Hard Rock Cafe Innsbruck
    3 min walk
  • Manna Delikatessen Café
    3 min walk
  • 360° Bar
    3 min walk
  • Cafe-Bar Magistrat
    3 min walk
  • Swingkitchen
    3 min walk

About this property

The Penz Hotel

Hotel located in Innsbruck City Centre
Consider a stay at The Penz Hotel and take advantage of a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, luggage storage and a computer station
  • Multilingual staff, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 92 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Baths and hairdryers
  • Separate sitting areas, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 April 2026 to 18 May 2026 (dates subject to change).
The property will be renovating from 6 April 2026 to 17 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are available for EUR 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

Frequently asked questions

Is The Penz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Penz Hotel?

Self-parking is available for EUR 18 per day.

What time is check-in at The Penz Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Penz Hotel?

Checkout is at 11 AM.

Does The Penz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is The Penz Hotel located?

Located in Innsbruck City Centre, this hotel is within a 5-minute walk of Maria Theresa Street, Anna's Column and Kaufhaus Tyrol. Innsbruck Market Hall and Ottoburg are also within 5 minutes. Innsbruck Central Station is 11 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

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Reviews

The Penz Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 458 out of 653 reviews
Rating 8 - Good. 155 out of 653 reviews
Rating 6 - Okay. 27 out of 653 reviews
Rating 4 - Poor. 8 out of 653 reviews
Rating 2 - Terrible. 5 out of 653 reviews

Reviews

Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful breakfast easy to walk to all major sites
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Our first stay at the Penz. Lovey, great service and can't beat the location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, staff were friendly and breakfast was excellent.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a great location.

Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Penz Hotel

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so kind and they had great accommodations. Awesome location and views too.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cesar Adrian Breton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great rooms and staff is very helpful. Also the cocktail bar across the street is a must visit!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view from the room we had , also most of the eating places and shopping options are very close as well.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Yongxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy-to-find parking, great staff and fabulous breakfast with excellent view!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, very well appointed, clean, easy low cost parking. one of the best breakfast buffets, would stay again
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ahu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast, nice staff. Would definitely come back!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities

Best place right near old town

Great day friendly everyone is very gracious clean breakfast was amazing
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Clean and nice hotel, great breakfast. Staff friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Amenities
Central located near everything including a shopping center, Property like you with excellent breakfast
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Stayed 2 nights in Jul 2024