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Reviews of Quality Inn & Suites Indio I-10

2.5 out of 5
Quality Inn & Suites Indio I-10
84096 Indio Springs Dr, Indio, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal very good costumer service
Stayed 1 night in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near casinos. Breakfast, overall nice
Stayed 1 night in May 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2024

8/10 Good

david

Travelled with family
Liked: Staff & service
Convenient location. Hotel was in the process of remodeling.
Stayed 1 night in May 2024

4/10 Poor

Cynthia, Escondido

Business traveller
Disliked: Cleanliness, amenities
There was nothing good about this place. It did have a decent AC, but the room reeked of cigarette smoke barely covered up by too- strong cleansers. I was exhausted from traveling so i opened the door for a while. The casino up the street had so-so food. Hotel was inexpensive but i should have stayed elsewhere.
Stayed 1 night in May 2024

2/10 Terrible

Charlene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think your breakfast hours need to be extended by a half hour. Overall it was a great stay!
Stayed 1 night in Apr 2024

4/10 Poor

Chasta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was sanded on the backside and had no door trim around it so we could see daylight all the way around the door. There was not a complete door locking latch at the top. Mold in the showers because they grouted over top of mold. Dirty old shower curtains. They are remodeling but they pai Ted all the furniture and headboard were sticky to the touchy . Just run down and half assed remodel for sure . Will never stay again. There’s not enough parking without parking around the far end of the hotel because there storage co gainers are in all the parking spots .
Stayed 2 nights in Apr 2024

10/10 Excellent

mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the closeness to the casino . Very convenient .
Stayed 1 night in Apr 2024

4/10 Poor

peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Cranky manager, thought I was in a movie! Told me he could handle only one customer at a time, and to stand aside. I was the only one in the office! Worst part was the units dirty floor. Socks, and bare feet turned dark grey, poor housekeeping. Nice location, and floor layout, with an above average breakfast served
Stayed 1 night in Apr 2024

2/10 Terrible

Randy, Canyon Lake

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Room deadbolt was missing, big hairball in bathroom. Checking in, was told to wait do to my kind of reservation. Would never stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Travelled with partner
It was fine.
Stayed 1 night in Mar 2024

4/10 Poor

Dianne, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service
Construction started a 7 in the morning and went on all day.
Stayed 3 nights in Mar 2024

6/10 Okay

Ralph

Travelled with family
This is an older property undergoing room renovation. Rating will be higher in the future.
Stayed 1 night in Mar 2024

2/10 Terrible

Rafal, mount prospect

Disliked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Mar 2024

6/10 Okay

Ana

Liked: Staff & service
Very basic ,but clean, and very nice staff at the front desk and breakfast
Stayed 2 nights in Mar 2024

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a cheap motel masquerading as a nice hotel. The room was clean enough, which was good, but everything else was pretty awful. Construction debris everywhere, constant loud freeway noise, the area smelled like a car fire, fitness center out of order, etc. We paid $300 per night, which is four times what this place was worth.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was clean.
Stayed 3 nights in Mar 2024

4/10 Poor

mary

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
See
Stayed 3 nights in Mar 2024

8/10 Good

Allan, Surprise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Old and run down
Stayed 1 night in Mar 2024

6/10 Okay

Suzanne, Naples

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a little disappointing
Stayed 2 nights in Mar 2024

2/10 Terrible

Anika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction and room not complete: limited water pressure, unfinished baseboards, scratched furniture. Laundry didn’t work.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

4/10 Poor

Heather

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
House keeeping doesnt come everyday apparently. They also know when the do not distrub sign is up. The internet kept disconecting the entire time and when i told the front desk they said well no one else is complaining about it. And because house keeping didnt come for a few days i had to go to the front desk for towels and they refused to give me more than 2 towels even tho house keeping didnt come for 2 days straight. Also the toilet didnt flush the sink kept clogging up and the shower water wasnt going down the drain. Just overall bad experience.

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, staff & service
Was not perfect but good enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Blanca

Disliked: Staff & service, property conditions & facilities
Very noisy and customer service was not welcoming
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Travelled with family
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Not Fun Stay
There were guests hanging out in front of the rooms, that gave off a sketchy feeling. The security lock on the door was also broken.
Stayed 1 night in Feb 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
My room was SO clean. I really felt safe about the germ situation. I would definitely stay there again. I didn't eat there or use any of the facilities, but they looked inviting and CLEAN! This is very important to me and my standards are rarely met in hotels.
Stayed 1 night in Feb 2024

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Claudia

Travelled with partner
I didn't like when I went up stairs to enter my room there was a man sitting on the chair with his shoes and socks off and his feet smelled really bad.
Stayed 1 night in Feb 2024

8/10 Good

Eliseo

Liked: Cleanliness, staff & service
Owner must see.
Under construction but overall good stay The breakfast was bomb just need to add sausage to the breakfast Front desk personal were kind n informative .Need better hotel deals or match other hotels around the area .
Stayed 1 night in Feb 2024

4/10 Poor

Raul

Stayed 1 night in Feb 2024

8/10 Good

Margarita

Travelled with partner
Liked: Staff & service, property conditions & facilities
Near casino
Stayed 1 night in Feb 2024

4/10 Poor

Erin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and the hallway on the second floor smelled bad. One of the entrances was flooded. And the police were called while we were there.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a Nice Stay, Quiet, and Comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was perfect! Fast friendly check in , super clean !
Stayed 1 night in Jan 2024

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service
Very nice place to stay if attending an event at Fantasy Springs or going to the casino. It's a motel so nothing fancy but the staff is nice and there's breakfast. Rooms were clean but looked like they were doing som painting in some spots. Our door was sanded down ready for paint. Some noise from the upstairs but I slept through it. There's nothing else around except for the casino/events center. I would stay there again.
Stayed 1 night in Jan 2024

6/10 Okay

Gary

Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Brice

Stayed 1 night in Jan 2024

10/10 Excellent

Cecilio

Stayed 1 night in Jan 2024

4/10 Poor

Luigi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant but the room was terrible. The property is being renovated, so there is construction and storage containers all over the lot. At night parking was packed, no spots due to containers blocking spots. The room was old, the door was sanded, as though it was being prepped for paint, the furniture was chipped, the pillows were the sizes of chiclets. The towels were old and thin. The closet rod and towel rods were bent and damaged. I paid premium hotel rates, over $300 a night. Travel the extra 5mins and stay at a Courtyard. Total rip off. Never staying at a Quality Inn again.
Stayed 2 nights in Jan 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quality is not yhe word that comes to mind....
HOW does this place rate VERY GOOD on Hotels.com? This place is horrible for the price. Broken, inoperative lamps, our door deadbolt was broken, worn out, uncomfortable chair, gigantic sand filled holes in the oarking lot. I can say the room was clean, breakfast area is nice.
Stayed 1 night in Jan 2024

2/10 Terrible

Armando

Disliked: Cleanliness
Stayed 2 nights in Jan 2024