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Reviews of Sands Hotel and Spa

4 out of 5
Sands Hotel and Spa
44-985 Province Way, Indian Wells, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 600 reviews" "
Rating 8 - Good. 90 out of 600 reviews" "
Rating 6 - Okay. 27 out of 600 reviews" "
Rating 4 - Poor. 7 out of 600 reviews" "
Rating 2 - Terrible. 17 out of 600 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing super quiet,relaxing and clean, the food was 10/10. The only thing is, the pool towels weren’t that clean. But other than that Sands is great.
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spa! Good size pool, jacuzzi, cabanas to cover from sun etc.
Stayed 2 nights in May 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!!!! Moroccan themed. Easy free parking. Incredible restaurant on property and popular bar right next door. The rooms are ADORABLE and the pool has a wonderful vibe The concierge and bell desk were incredibly friendly men that I absolutely adored! Thanks guys! I’ll be back!!
Stayed 1 night in May 2024
Response from General Manager on 26 May 2024
Dear Crystal,Thank you so much for taking the time to share your thoughts on your recent visit. We are thrilled that you enjoyed so many aspects, from our excellent amenities and tasteful accommodations to our friendly and dedicated team. It was truly a pleasure having you here, and we hope to see you again in the future for another visit!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, can’t wait to come back
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Dear Courtney,Thank you for leaving us a perfect rating. We are glad you had a wonderful stay, and our team looks forward to your return. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Andrew, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about the sands
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Andrew,We're delighted you enjoyed your stay at Sands Hotel & Spa, and we look forward to your next visit.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Will definitely be back.
Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Dear Maria,We're delighted you enjoyed your stay at Sands Hotel & Spa! It was a pleasure to host you, and we look forward to your return.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sands! The room was spacious and comfortable, the pool was amazing, the restaurant was delicious and the staff were so nice. Can't wait to come back!
Stayed 4 nights in Apr 2024
Response from General Manager on 9 May 2024
Dear Alexandra,Thank you for your kind words and five-star review! We're delighted you enjoyed a peaceful night's sleep in our clean, comfortable accommodations, and our team will be so happy to hear your praise. We hope you'll visit us again soon for another luxurious getaway.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Valentin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything! Been here a couple of times, it’s one of my favorite hotels.
Stayed 1 night in Apr 2024
Response from General Manager on 6 May 2024
Dear Valentin, Thank you so much for choosing Sands Hotel & Spa. We are thrilled to learn you had such a pleasant stay and we're proud to have earned your five-star review. Your kind words are very welcome. We look forward to your next stay with us, as it was a pleasure having you.Sincerely,Luiz ReisGeneral Manager

2/10 Terrible

Patricio

Stayed 1 night in Feb 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely book it and then get a spa appointment with Steven
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Justine,Thank you for staying with us at Sands Hotel & Spa. We appreciate your kind words and recommendation. Steven will be pleased to read your comments when we share them with him. Your feedback is invaluable, and we hope to see you again soon!Sincerely,Luiz ReisGeneral Manager

6/10 Okay

Cameron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well decorated. Very comfortable. Only bummer was very late service (after 5pm) on one day of my stay. Pool scene was less than to be desired. Over-served, obnoxious guests. Very slow F&B service at the pool. Needed more attention to cleaning up after guests when they left. Lots of used towels, service items and trash. Restaurant is great in every way.
Stayed 3 nights in Mar 2024
Response from General Manager on 2 May 2024
Dear Cameron,Thank you for sharing your experience with us. We're pleased to hear you enjoyed the cleanliness and decor of your room and found our restaurant exceptional. We also acknowledge the service delays you experienced at our pool area and the need for more attention in maintaining its cleanliness. Rest assured, we are addressing these issues to enhance our service. We look forward to welcoming you back and providing a more seamless experience.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Pree

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hide-away boutique!
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Pree,Thank you for visiting Sands Hotel & Spa. We appreciate your kind words and are glad you enjoyed staying with us. It was our pleasure having you as a guest, and we look forward to seeing you again soon!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Mariette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sands is unique and very lovely. I’ll be back.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Mariette,We appreciate your kind words! It's wonderful to hear that you found Sands Hotel & Spa to be charming and unique. Our team looks forward to welcoming you back for another memorable stay. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing service and experience. The ultimate desert Oasis.
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Kevin,Thank you for taking the time to leave a review. We're delighted you enjoyed our world-class hospitality and our relaxing getaway from the ordinary. We hope you'll allow us the pleasure of hosting you again soon.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and it is always excellent. Also, they have the best mini bar selection.
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Cindy,Thank you for your kind words. We're glad you've enjoyed both of your stays with us, and we look forward to hosting you again at Sands Hotel & Spa!Sincerely,Luiz ReisGeneral Manager

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing during the day and extremely loud and noisy restaurant at night.
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Marina,Thank you for taking the time to leave us a review. We are glad you found Sands Hotel & Spa so relaxing during the day. We apologize for the noisy restaurant during the evenings. We will use your helpful feedback to continually improve upon our guest accommodations. During your next visit, we hope to provide you with an even better stay.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Addie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing stay at the Sands! The guest manager, Liz, was amazing! Great customer service and made me feel right at home. Thank you!
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Addie,Thank you! It's always an honor to welcome you back to Sands Hotel & Spa, and we are delighted you continue to be impressed with all we have to offer. Liz is a valued team member, so it's no surprise she made you feel welcome. We look forward to welcoming you back for many more years to come.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Odile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Deidre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property! Will plan on coming back!
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Deidre,Thank you for the five-star review. We're so happy you enjoyed our beautiful property and the warm hospitality from the team that works hard to maintain it. We will pass on your praise and hope you'll visit us again soon!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an absolute gem! The hospitality is second to none, the pool is ideal for relaxing, and the rooms are spotless and comfortable. The Pink Cabana Restaurant offers superb dining. Best of all, everything was good value. Never grabby, and no silly extra charges. We have already recommended to friends, and we’ll definitely be back. Special thanks to Liz who made us feel like VIP’s for our entire stay!
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Blair,Thank you so much for choosing to stay with us at Sands Hotel & Spa. Impressing every guest with our clean, comfortable accommodations is always a top priority for us, so we're thrilled this was the case for you. It's also great to read our friendly service and plentiful amenities were some of the highlights of your trip. We know it'll make Liz's day to hear your compliments! The pleasure was all ours, and we hope you'll choose to visit us again soon.Sincerely,Luiz ReisGeneral Manager

2/10 Terrible

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff ! Super cute
Stayed 1 night in Apr 2024
Response from General Manager on 5 Apr 2024
Dear Rhonda,Thank you for taking a moment to review your recent experience. We are delighted to know that our hospitable team left a memorable impression on you, as we work hard to provide our guests with exemplary service. However, If there is anything we could have done better, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to welcome you back in the future for a stay worthy of a perfect rating. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Namrita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odd location in back of a strip mall, but great boutique hotel. Had a great time staying for a weekend!
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Namrita,Thank you for your review! We're delighted you enjoyed your weekend getaway with us. It would be an honor to welcome you back anytime.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - relaxing pool time, great restaurant and pool food and drinks! Great rooms!
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Danielle, Thank you for sharing your lovely experience with us! We're thrilled to hear that you had a relaxing pool time and enjoyed our restaurant offerings. It's also always great to hear that our guests enjoy our rooms and offerings. Your kind words mean a lot to us, and we can't wait to welcome you back for another fantastic stay at Sands Hotel & Spa!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sands is perfect for a couple days away to recharge. Beautiful pool area and great service. Look forward to going back.
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Elena,It was such a pleasure to welcome you to Sands Hotel & Spa. We're delighted you had a relaxing experience. Thank you for your kind words about our exemplary service and sparkling pool! We look forward to having you join us again soon.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Amanda, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my cousin had a great time here. We came for a relaxing day and that is just what we received. A day by the pool lounging with our books. My cousin is in med school and she is on spring break so I wanted her to have one day/night where she wasn't studying for her next test and I forced her to come out with me and she loved it. She even said how relaxed she felt and not once did she pick up her study guide while we were there. The pool is such a cute and relaxing spot, the music creates such a vibe and makes you feel like if you looked over you could be sitting next to the greats like Frank Sinatra, Hank Williams, Ella Fitzgerald or even Elvis Presley. We loved that it was adults only because it just created that peaceful nature we wanted. The poolside service was awesome and the burger we had was delicious. The staff was very nice and gives you suggestions if you are wondering what to order. We did also hear some guests the talking about how they heard the beds were uncomfortable we didn't think so and in fact knocked out pretty quickly once our heads hit the pillows. The pillows were a little uncomfy but once I folded it in half to make it a little thicker I was fine my cousin didnt have that issue. Thank you for creating a peaceful experience for us and most importantly a super relaxing experience.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Amanda,It is wonderful to know that you and your cousin had a relaxing experience with us at Sands Hotel & Spa. Thank you so much for your kind words about the tranquil atmosphere we create for our guests at the pool and for highlighting our delicious offerings and dedicated team. It was truly a pleasure having you here, and we'd be delighted to welcome you back anytime. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Farzaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Farzaneh,Wow! Thank you! It was a pleasure to welcome you to Sands Hotel & Spa, and we are delighted to receive your lovely five-star review. We are thrilled you were impressed with your stay and look forward to welcoming you back again soon.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Mario, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend getaway place.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Mario,We appreciate you taking a moment to leave a review. It is a pleasure to know you enjoyed your stay with us. Thank you for choosing Sands Hotel & Spa to host your weekend and we look forward to welcoming you back.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Angelee-Jane, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a warm welcome by name and quick check in. Gorgeous property and delicious food at the restaurant.
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Angelee,Every guest who walks through our doors is treated to top-notch service, and it is wonderful to see that our warm welcome helped start your stay off right! It was a delight to host you at Sands Hotel & Spa. Thank you for your compliments on the culinary options at the Pink Cabana. We hope you found a new favorite dish. We are most grateful for the opportunity to have had you as our guest, and would be even more thrilled to welcome you back in the future!Sincerely,Luiz ReisGeneral Manager

8/10 Good

Valerie, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our two night stay at the Sands. Such Beautiful grounds and a wonderful swimming pool. We will come back again. A few things missed the mark. The bathroom lighting is poor. It was hard to see to apply ones make -up. The bath products were not the brand that was advertised. They were very stinky. The restaurant had an excellent breakfast but the service was slow and inattentive. We certainly enjoyed our stay but were disappointed in a few things. Overall a great getaway experience.
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Valerie,Thank you for staying with us and taking the time to share your thoughts. We're glad our beautiful grounds, inviting pool, and tasty breakfast added to your experience. Your feedback about the bathroom and meal service is appreciated, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Andrew C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance and fun rooms. Loved the pool, hot tub and restaurant.
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Dear Andrew,We're delighted you had a great experience and enjoyed our refreshing pool, comfortable rooms, and peaceful ambiance. It was our pleasure hosting your stay at Sands Hotel & Spa, and we look forward to welcoming you back for another fantastic time.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Catherine, Monte Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel with retro feel. Comfortable bed and spacious room. All the staff I met were very attentive and friendly. Nice bathroom products and nothing was too much trouble. Would definitely recommend this hotel, especially it’s close proximity to the Indian Wells tennis tournament
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar 2024
Thank you for your terrific review of your recent visit! We’re delighted to hear that our hospitable team went above and beyond in providing you with the best experience possible, and we appreciate you mentioning our comfortable accommodations, great amenities, and convenient location. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

mirjana

Travelled with family
Liked: Amenities
The cutest place in Indian Wells. Big like.
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Mirjana,Thank you for the lovely review! We're so pleased our property impressed you, and we look forward to hosting you again at Sands Hotel & Spa.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Catherine, Monte Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retro interior design and beautiful restaurant courtyard and pool…Extremely attentive staff, especially the guest manager, Liz Hayward .
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Catherine,Thank you for leaving us a perfect rating. We are thrilled that you appreciated our restaurant, pool, and interior design. It makes us even more delighted to know that our team members made a positive impact on your stay with us, especially Liz. Having you as a guest was truly a pleasure, and we look forward to welcoming you back. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Maria, Chino Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute decor and the premium room is nice. Nice restaurant and pool too.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Maria,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our tasteful accommodations and fantastic amenities hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel! Sincerely,Luiz ReisGeneral Manager

8/10 Good

Nelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms here are beautiful. The pool has plenty of space to lounge in both sun and shade. The poolside food/drink service was appreciated. I had a prenatal massage and it was relaxing. Overall I think the hotel and spa services are overpriced. No sauna or steam room or hot springs or anything really special to warrant the high nightly rates.
Stayed 1 night in Feb 2024
Response from General Manager on 6 Mar 2024
Dear Nelley,We know that your time is valuable, so thank you for taking a moment to leave a review of your stay with us. We're very happy to hear that you were able to enjoy your relaxing prenatal massage and found ample shaded seating poolside. It is always our goal to deliver a memorable experience, and we appreciate you letting us know how we could have improved your visit. Guest satisfaction means everything to our team, and we truly hope we will have the opportunity to serve you again in the future. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Aketzalli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff and pet friendly :)
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Aketzalli,We prioritize providing a welcoming environment for all our guests, including furry ones. Your kind words inspire our team to continue delivering exceptional service. We look forward to welcoming you and your pet back to Sands Hotel & Spa for another enjoyable stay.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Selena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Boutique Hotel
The best place to stay in the PSP area! Nice, unique, boutique hotel with excellent on-site restaurant that has delicious cocktail offerings!
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Selena,It's terrific you appreciated our hotel's unique atmosphere and had a first-class dining experience at Pink Cabana! Whenever you need a relaxing getaway, we'd be honored to host you again at Sands Hotel & Spa for another superb stay!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel.
Stayed 2 nights in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Edgar,Thank you for your glowing review! We're thrilled you found our boutique hotel exceptional and beautiful. Your kind words motivate our team, and we can't wait to welcome you back to Sands Hotel & Spa for another wonderful experience!Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Also best massage of my life.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Brandi,It was such a pleasure to have had you as our guest recently. Thank you so much for your kind words and perfect rating and for letting us know how much you enjoyed your relaxing massage. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lawrence

Stayed 1 night in Jan 2024

8/10 Good

Anne Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with lovely staff.
Stayed 3 nights in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Anne,It was such a pleasure having you as our guest recently! Thank you so much for your kind words about our lovely hotel and for letting us know how much of a great impression our hospitable team left on you. We hope to welcome you back soon for another wonderful stay.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A romantic retreat with all the right touches.
Stayed 4 nights in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Allison,Thank you for your glowing review. We are thrilled that we could provide you with an experience that you enjoyed while staying with us. We hope that you will visit us again in the future. Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Ronen,We're delighted you enjoyed your stay at Sands Hotel & Spa! Thank you for your kind words. Please come see us again soon.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fave hotel in the desert!
I love this hotel!! Great service and super quiet and comfortable! The Pink Cabana is one of my favorite restaurants in the desert! And the hotel is in a great location!
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Jane,Thank you for sharing such a delightful review. We are honored to hear how much you enjoy all we have to offer at Sands Hotel & Spa. From our amazing service and comfortable accommodations to our great location and the amazing dining experience at Pink Cabana, we hope we gave you plenty of reasons to return.Sincerely,Luiz ReisGeneral Manager

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities
Super stylish boutique hotel great for guest away
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Gina, It was a delight to welcome you to Sands Hotel & Spa during your recent visit. We're happy to hear that our beautiful and unique property made for an enjoyable getaway experience. Thank you so much for your five-star rating, and we look forward to welcoming you back again in the future!Sincerely,Luiz ReisGeneral Manager