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Reviews of Urban Inn Iloilo

2.5 out of 5
Urban Inn Iloilo
Luna St. cor. Arroyo Magdalo St, Iloilo

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 10 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Jesus

The location
Stayed 11 nights in Apr 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Great price and very convient positioning. I was wearing after reading reviews but ultimately had an outstanding time. Will consider again next time.
Stayed 19 nights in Feb 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good location, parking in front, good price. It is right next to the main market in town and had a number of food places just outside the door
Stayed 1 night in Nov 2019

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Kirby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was s good stay..
Stayed 1 night in Aug 2019

8/10 Good

Rechel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High five kay kuya kenith the funny driver :)
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2019

4/10 Poor

Girlie Mae

Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry
My booking was not forwarded by Expedia and it took a few minutes to have it Checked on their system before they checked us in. And there were a few small roaches in our first room
Stayed 2 nights in Mar 2019

6/10 Okay

AnLing

Liked: Cleanliness
Disliked: Room comfort
good location noisy AC deceiving deal on pax per room and breakfast
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Good for budget travellers, accessible to key banks and malls. It is just also few minutes drive from Guimaras so if you are planning to do land tours nearby, it ia very much possible
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Rooms need a bit of upgrade
The hotel people were okay, but the rooms need to be refurbished. Water in the toilet bowl looked dirty - color of iron stain. Aircon drain needs to be fixed as the leak bounces off the tin roof below causing annoying noise all throughout the night.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient location
Cheap clean coomfortable rooms with a nice and friendly staff

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
cozy rooms
Some rooms have no designation. A guest knocked on my room, asking if my room was what she's looking for. The confusion could have been minimized if A the room had a label and B the guest could have been informed or escorted. I was sleeping when the knocking woke me up At the dining room, there was also a confusion on the orders of breakfast. This might be incidental, of course. I just can't help wondering if they had served me the meal rejected by the other guest for exchange. I love the comfort of my room though. I like the receiving area/study area so I can write and deal with my business in comfort.

6/10 Okay

Jun C, Philippines

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Can be a better hotel if it wants to
Staff did not prepare the extra bed in the room even though I booked/paid a room for 3 and I left a note on expedia that there will be three of us in the room . We had to asked and re-asked for the extra bed. After my second request for the extra bed, a security personnel (not the utility person) brought the extra bed to our bed and halfheartedly set the bed with a bed sheet that was way smaller than the extra bed that was brought in. Had to complain about this to the security personnel that was setting the sheet so that a real bed sheet was brought in by the real utility person to cover the bed. Aside from this misunderstanding, the stay was okay. The bidet in the restroom is a big plus for me. The hotel can be an excellent hotel in the heart of the city. However, the staff should be more proactive than their current mindset.

10/10 Excellent

Puah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well managed budget inn very close to all....
Breakfast is run with precision and charm. Stay is jovial with willing staff to help on any questions regarding O.B. to the city's facilities and transport. Security guard is quick to help at all times. Housekeeping and reception are well trained and very hospitable and friendly. Above all, there is nothing untoward that happened during my 20 days stay and that is great!!!

6/10 Okay

Verified traveller

Liked: Cleanliness
a good hotel.clean and good environment.
a pleasant stay.attending a seminar and this is the nearest hotel I could find.erverything was good.

10/10 Excellent

comokao, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban Inn hotel near the Lapaz market
clean and comfortable.This is 3th time to choose this hotel.There is a 24 hour convenience store beside here.

2/10 Terrible

RESHELLE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alexandre, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice located.
We stayed 3 nights at executive room very good and clean. Staff is very friendly the only thing down is the breakfast served cold and didn't enjoyed sorry. I stay next time i in iloilo.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Not comfortable
The hotel was overall okay, but the room was not very comfortable and clean. The blanket and pillow sheets were made of polyester. Internet was not accessible from our room and the breakfast was also just okay.

6/10 Okay

Honorio

2/10 Terrible

Younes

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid this hotel
It's a very bad room. Located in a busy avenue, the hotel is still standing I would say quite qualitative. But they did not even bother to do some work to insulate the rooms. What a shame to receive guests in this room, my bed was like no insulation in the street, as you can see in the picture the window right in front of my bed can not even close completely. the other windows are not isolated at all. When I asked for a refund the service refused and apologized, but I did not sleep. the bed was not at all comfortable in addition to noise, a kind of foldable bed of very poor quality. The toilet and shower are very basic, there was not even toilet paper. Breakfast was terrible, the good thing was pineapple. I write this comment for the management to wake up and to do a minimum of work to receive customers. What a shame to offer a bed in the street while the hotel has the means, more I checked the other rooms is the same thing. Avoid this hotel.
Stayed 1 night in Jan 2019

6/10 Okay

chako, 横須賀

Disliked: Room comfort
この金額なので、あまり期待するのは無理だと思います。 ちゃんと設備は使えたので充分です。 もう少し出せばもう少し良いホテルはあるので、次は他のところにするつもりです。 もし3人で泊まるなら3人目の食事は付きません。120ペソ追加になりますが120ペソ出す程の食事ではありません。 ただアクセスはとても良いです。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort