"While we had an overall pleasant stay, there were a few disappointing aspects that I wouldn't expect from a 5-star hotel.
The biggest surprise was the bed. The mattress, pillows, and bedding simply didn't feel like they met a 5-star standard. The bed wasn't very comfortable, and I've honestly had better sleep in some 2- or 3-star hotels.
Another issue was the shower drainage. The water drained very slowly, so it would start to build up while showering, which was frustrating.
The other...
"While we had an overall pleasant stay, there were a few disappointing aspects that I wouldn't expect from a 5-star hotel.
The biggest surprise was the bed. The mattress, pillows, and bedding simply didn't feel like they met a 5-star standard. The bed wasn't very comfortable, and I've honestly had better sleep in some 2- or 3-star hotels.
Another issue was the shower drainage. The water drained very slowly, so it would start to build up while showering, which was frustrating.
The other...
Mohammad