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"Great for quick stop near the highway"

"By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place. "

"Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious"

"Clean room, friendly staffs. Only can be reached by bus though, with limited time frame."

"Lovely design hotel. Every detail was thoughtful and beautiful. Nice amenities. Excellent breakfast. Perfect jumping off point for the Nakasendo trail. (Unrelated to the hotel review but if you are traveling to Nakatsugawa for the first time, tip: book ahead at a restaurant/izakaya for dinner, there are plenty of nice places but many were fully reserved even in a quiet season for tourism) "

"Beautiful place. "

"We loved everything about it ♥️"

"Great place to stay 良かったです"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"