View from property

Reviews of Huntington Beach Inn

2.5 out of 5
Huntington Beach Inn
Huntington Beach, CA

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 199 out of 1008 reviews" "
Rating 4 - Poor. 95 out of 1008 reviews" "
Rating 2 - Terrible. 129 out of 1008 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in Monday April 29th. Paid $100 incidental deposit. The hotel charged me $40 for something I did not take or ever have in my room. This hotel will scam/fraud you be careful staying at this hotel. I would stay elsewhere. Look up Google reviews it seems to happen often they take your deposit for something. This place is a scam. If they refund my $40 I will remove this.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve dated the property and it was great for the price
Stayed 1 night in Apr 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Mice stay
Stayed 1 night in Apr 2024

2/10 Terrible

Val

The location is in a very loud area. It’s not the hotel’s problem that people rev their engines all night.
Stayed 4 nights in Apr 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciate all the remodeling that’s been done. We visited twice now and do plan on coming back. Though the newly remodeled units did have old amenities such as the refrigerator and weird pipes sticking out of the wall, The units are not completely soundproof as you hear people through the halls. And the fire alarm going off without explanation to anybody was quite odd. However, all in all the rooms do look nice. The staff is wonderful and again we do plan on coming back. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this property when we come to HB, the location is great if you want to be close to Main Street shopping and food, the pier is a short walk. The property is undergoing renovations and we were offered one of the new rooms. Way better than before. Not to mention, the receptionist was able to check us in a little early which was awesome. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Millicent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, quick check in, conveniently located. I just wish they had breakfast, but other than that, everything was exactly as one would expect it to be..
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at the fabulous beach and close to city center
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happily surprised when I walked into our room! For the price we paid to stay there it far exceeded my expectations! It was a perfect location, amazing ocean views it was 10/10 experience 😍
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Close to everything!
Stayed 1 night in Apr 2024

4/10 Poor

Cecil, MILL VALLEY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are in process of renovating this property and have signs up saying Monday to Friday work. Well we trying to relax in our room Sunday afternoon and there was construction noise for hours. Also the WI-FI does not reach the rooms away from the ocean. The TV is big but kinda useless, since your remote is locked out and you can just change channels and volume, plus the channels that work would stop working now and then. All in an ok location, easy to walk to everything from there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks much better than a yr ago. Didn't see the annoying disrespectful indian guy they had at the front desk. Enjoyed my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and staff is exceptional.
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Cory,We're thrilled to hear that you enjoyed our great location and exceptional staff service. Providing outstanding hospitality is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Close to the pier and shopping.
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Ron,We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring the pier and shopping. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lost my watch they found and returned it
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Sean,We're delighted to hear that our team was able to assist you in recovering your lost watch. Ensuring the safety and satisfaction of our guests is our top priority, and we're thrilled that we could provide you with such a positive experience. We look forward to welcoming you back for another fantastic stay in the future.

10/10 Excellent

Derwin

Stayed 2 nights in Mar 2024

8/10 Good

Jerrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Jerrod,We're glad to hear that you had a good experience overall during your stay. If there are any areas where we can improve and earn that extra star for your next visit, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better experience in the future.

2/10 Terrible

Laurie, Santa Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wallpaper in the lobby and hallways was dirty and stained and peeling. My room was clean and the walls and bathroom were updated but the rest of the hotel was pretty gross. The staff definitely didn’t make any effort to welcome guests or show they were happy to have you.
Stayed 1 night in Mar 2024

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under construction, there wee no amenities at all. The staff at the front desk were condescending and rude. I was instructed to call Expedia to ask for a refund which I did and the hotel denied it. The first room they tried to put us in, was dingy it smelled like urine and cigarette smoke, and the lighting was so poor. It was like a nightlight. They forced me to pay extra to get a “upgraded room“ and the room was only considered upgraded because it had an ocean view and a view of a huge hill of dirt. I would not recommend this hotel to anyone. I would actually consider taking it off your list as a place the Expedia offers. I am thoroughly disappointed. I was trying to have a fun family vacation with my daughter and this hotel. Really put a damper on things. They said they offered a breakfast and a sack in the morning and they did not, the pillows were tiny like the size of a small throw pillow. There was no top sheet on the bed only a fitted sheet. I would really like a refund. I spoke to someone through Expedia and they gave me a $50 credit which I am thankful for, but I believe I should be refunded.
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Dear April,We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is of utmost importance to us, and we apologize for falling short of your expectations in several areas. We understand your frustration with the construction and the lack of amenities, as well as the condition of the rooms and the service provided by our staff. We assure you that your concerns will be addressed with our team to prevent such issues from occurring in the future.Once again, we apologize for the negative impact this had on your family vacation. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Woke up and did a day trip to Huntington Beach, last minute booking and could not be happier with this place
Stayed 1 night in Mar 2024

8/10 Good

Trisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Dear Trisha,We're glad to hear that you had a good experience during your stay. If there are any areas where we can improve and earn that extra star for your next visit, please don't hesitate to let us know. We appreciate your feedback and look forward to hosting you again in the future.

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Dear James,We're sorry to learn that your stay did not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your experience. If there are specific areas where we can improve, please feel free to let us know. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Great property, under construction
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Dear Wayne,We're delighted to hear that you enjoyed your stay despite the ongoing construction. Your satisfaction is our priority, and we appreciate your understanding during this period of improvement. We look forward to welcoming you back for another great stay once the renovations are complete.

8/10 Good

Maricella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room. Conveniently located near shopping and dining locations.
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Dear Maricella,We're delighted to hear that you found our staff friendly, the room clean, and our location convenient for shopping and dining. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Dear Alejandro,We're truly sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If there are specific concerns you'd like to share, we would value the opportunity to address them and improve. Please feel free to provide more details so we can work towards making necessary changes.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Clean and good, friendly service but no dining
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Dear Michael,We're thrilled to hear that you found our hotel clean with good, friendly service. We apologize for any inconvenience regarding the lack of dining options during your stay. Your satisfaction is important to us, and we'll use your feedback to continue improving our services. We hope to welcome you back for another enjoyable stay soon.

10/10 Excellent

MaryLou

Stayed 2 nights in Feb 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the 3rd floor balcony Ocean Front was beautiful, staff was extremely polite and helpful.
Stayed 3 nights in Feb 2024
Response from Suraj P. on 15 Mar 2024
Dear Marcus,We're delighted to hear that you enjoyed the beautiful oceanfront view from the balcony and that our staff provided exceptional service.Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back for another memorable stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

8/10 Good

Zubaidah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Suraj P. on 15 Mar 2024
Dear ZubaidahWe're glad to hear that overall, you had a positive experience. Your feedback is valuable to us as we continually strive to improve and provide the best possible service to our guests.If there are any specific areas where you feel we could have done better or if there's anything we can do to enhance your experience in the future, please feel free to share your suggestions with us.We appreciate your support and hope to have the opportunity to welcome you back for an even better stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

6/10 Okay

Tyler

Liked: Cleanliness
No toilet paper
Stayed 1 night in Mar 2024
Response from Suraj P. on 15 Mar 2024
Dear Tyler, We sincerely apologize for the inconvenience you experienced with the lack of toilet paper during your stay at Huntington Beach Inn. Providing essential amenities such as toilet paper is a top priority, and we regret falling short in this regard.Please know that we take your feedback seriously, and we will address this issue with our housekeeping team to ensure it does not happen again in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that I was charged $15 for not returning the parking pass. I was not told I would get a charge if I did not return the pass. Yes, the pass stated that information. But who reads the fine print on the pass??
Stayed 1 night in Feb 2024
Response from Suraj P. on 5 Mar 2024
Dear Rocio,Thank you for bringing this matter to our attention, and we apologize for any confusion regarding the parking pass fee. We understand your concern and will review our communication to ensure that guests are informed more clearly about the potential charge for not returning the parking pass.Your feedback is valuable, and we appreciate your understanding. If there's anything else you'd like to discuss or if you have additional concerns, please feel free to share. We aim to provide a transparent and positive experience for our guests, and we will take steps to improve in this regard.We appreciate your business and hope to have the opportunity to welcome you back for a more seamless stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
I like secured parking and location. Great stay.
Stayed 1 night in Feb 2024
Response from Suraj P. on 5 Mar 2024
Dear Cory,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the secured parking and found our location to be great. Providing a safe and convenient experience for our guests is a priority, and we're glad it contributed to a great stay for you.If there's anything specific you loved about your experience or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service
It was just okay and bed was not comfortable.
Stayed 1 night in Feb 2024
Response from Suraj P. on 5 Mar 2024
Dear Alyssa,We appreciate your feedback regarding your recent stay at Huntington Beach Inn. We apologize that your experience was only okay, and we're sorry to hear about the discomfort with the bed. Providing a comfortable stay is crucial to us, and we take your comments seriously.Your input helps us identify areas for improvement, and we'll be sure to address the bed comfort issue. If there's anything specific you'd like us to look into or if you have additional details to add, please feel free to share.Warm regards, Suraj P. Huntington Beach Inn

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Suraj P. on 5 Mar 2024
Dear Leticia,We're thrilled to know that you had a wonderful experience at Huntington Beach Inn. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

10/10 Excellent

Matthewtoshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Feb 2024
Response from Suraj P. on 23 Feb 2024
Dear Matthew, We're delighted to hear that you found our staff to be very friendly during your stay at Huntington Beach Inn. Providing excellent customer service is a top priority for us, and we appreciate your positive feedback. If there's anything else you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay. Warm regards, Suraj P. Huntington Beach Inn

8/10 Good

Matthew

Liked: Property conditions & facilities
Disliked: Staff & service
Hi
Stayed 1 night in Feb 2024
Response from Suraj P. on 19 Feb 2024
Hi Matthew, We're delighted to hear that you had a positive experience at Huntington Beach Inn. Your feedback is valuable to us and we're committed to consistently improving to make your future stays even better. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to hosting you again for another great stay. Warm regards, Suraj P. Huntington Beach Inn

4/10 Poor

gary, banning

Business traveller
Disliked: Staff & service, property conditions & facilities
morning front desk not friendly, started construction work in upper room before 7AM creating a very loud noisy atmosphere making it impossible to sleep, had to get up!
Stayed 1 night in Feb 2024
Response from Suraj P. on 19 Feb 2024
Hi Gary, We sincerely apologize for the inconvenience you experienced during your stay at Huntington Beach Inn. It is disheartening to hear that our morning front desk service did not meet your expectations and we assure you that we will address this with our team.We also apologize for the disturbance caused by the early construction work. Your comfort is of utmost importance to us, and we regret any inconvenience this may have caused. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. Please allow us the opportunity to make it right on your next visit. If there's anything specific you'd like us to address, feel free to share. Warm regards, Suraj P. Huntington Beach Inn

10/10 Excellent

John

Liked: Amenities
Amazing
Stayed 1 night in Feb 2024
Response from Suraj P. on 19 Feb 2024
Hi John, We're thrilled to know that you had a wonderful experience at Huntington Beach Inn. Your satisfaction is our top priority and we appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

4/10 Poor

Taras

Stayed 1 night in Feb 2024
Response from Management on 26 Mar 2024
Dear Taras,We regret that your experience did not meet your expectations. If there are any specific areas where we can improve, please don't hesitate to let us know. Your feedback is valuable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for an improved stay in the future.

6/10 Okay

Janis, BLACKBURN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was perfectly located to the main street restaurants & the pier. You couldn't complain about the room but it was dated. The building was tired & undergoing some renovations & the noise went on until 7.00pm one day.
Stayed 5 nights in Feb 2024
Response from Suraj P. on 16 Feb 2024
Dear Janis, Thank you for sharing your experience with us. We're pleased to hear that you found our location convenient. We appreciate your understanding regarding the room and we want to apologize for any inconvenience caused by the ongoing renovations. Your feedback is valuable, and we'll do our best to address the noise concerns to ensure a more peaceful stay for our guests. We hope to have the opportunity to welcome you back for an improved experience at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the room. Spider webs on the ceiling. Construction started at 7am. No one told us. Will not stay there agin
Stayed 1 night in Feb 2024

2/10 Terrible

Becky

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is under construction. The first room we were placed in had a trash chute and roll off dumpster on the patio just outside the window. They moved us to a room with no closet, just a flimsy metal rack with hangers in the middle of the room. Staff was not friendly. Towels were new but unwashed before placing them in rooms. Hotel is located near restaurants, shopping, and the beach...which was it's only saving grace.
Stayed 2 nights in Jan 2024
Response from Suraj P. on 9 Feb 2024
Dear Becky,Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered during your stay. We understand the challenges you faced with the construction and room accommodations. Your feedback is crucial as we work to improve our services and facilities. We regret any lapse in friendliness from our staff and the oversight with towels. We appreciate your acknowledgment of the hotel's location. Please know that we are addressing these issues promptly to ensure a more positive experience for our guests in the future.Warm regards,Suraj P.Huntington Beach Inn

2/10 Terrible

Mitch

Stayed 4 nights in Jan 2024
Response from Suraj P. on 9 Feb 2024
Dear Mitch,We're truly sorry to hear that your experience fell short of expectations and we appreciate your feedback. If there are specific concerns you'd like to share, we would value the opportunity to address them and improve. Please feel free to provide more details so we can work towards making necessary changes.Sincerely,Suraj P.Huntington Beach Inn

2/10 Terrible

manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had a roaches. Trash cans had old used paper underneath.. the room smelled awful, I will pay 400 a night to stay at such hotel. Such as rip off!!!
Stayed 2 nights in Feb 2024
Response from Suraj P. on 6 Feb 2024
Dear Manuel,We sincerely apologize for the unacceptable experience you had during your stay. Your concerns about cleanliness and pests are taken very seriously, and we deeply regret any discomfort you endured. Please know that we are addressing these issues immediately to ensure they are resolved and do not happen again. We understand your frustration, and your feedback is crucial in helping us improve. We would appreciate the opportunity to make amends and provide you with the exceptional experience you deserve.Warm regards,Suraj P.Huntington Beach Inn

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Suraj P. on 6 Feb 2024
Dear Vincent,Thank you for taking the time to share your feedback of your recent stay. We're pleased to know that your overall experience was positive. If there are any specific areas you believe we can improve upon, please don't hesitate to let us know. We look forward to welcoming you back for an even better stay in the future.Best regards,Suraj P.Huntington Beach Inn

10/10 Excellent

justin

Liked: Amenities
This is the third year in a row that I have stayed here and everything is clean staff are very friendly and helpful couldn’t ask for anything more
Stayed 1 night in Feb 2024
Response from Suraj P. on 6 Feb 2024
Dear Justin,Thank you for your loyalty and for choosing to stay with us for a third consecutive year! We are thrilled to hear that everything was clean, and our staff was friendly and helpful. Your continued support means the world to us, and we look forward to welcoming you back for many more enjoyable stays in the future.Warm regards,Suraj P.Huntington Beach Inn

8/10 Good

Robert

Newly renovated rooms. Incredible beach view. Location is perfect. Price was fair
Stayed 4 nights in Jan 2024
Response from Suraj P. on 6 Feb 2024
Dear Robert,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed our newly renovated rooms as well as the incredible beach view. It's great to know that you found the pricing fair. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Best regards,Suraj P.Huntington Beach Inn