2/10 แย่มาก
Thirty, La Marque
เดินทางกับคู่รัก
27 ก.ย. 2025
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
I was in a hurry to check in and even though my reservation was showing on a third party site,the front desk agent couldn’t find it at the hotel. The front desk agent could have been more accommodating instead of blaming me and third party site. It took 40 minutes to check in. I don’t knw if I would ever come back because the staff don’t know what they are doing and won’t take the extra effort for guest satisfaction. I was late for my meeting as a result. Didn’t even stay the night I left. The whole point was to check in and shower so I could get to my meeting on time. Offered to the agent to just charge my card - she refused. I was willing to pay by card since she couldn’t find the reservation. Not helpful and can’t think outside the box. Got defensive when I told her it was not the third party site since I literally saw my reservation and they said they sent the information.
Thirty
เข้าพัก 1 คืน, กันยายน 2025
