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"We liked the fact that it is close to the airport with a great shuttle service every 30min 24 hr/ day. We also liked the Chinese restaurant within the property that had very good service and delicious food. We didn’t like the fact that the check-in counter agent was very slow in such a simple check in procedure. It gave us the impression that she stalled us hoping to be tipped in order to better accommodate our stay. We ended up getting a very dated unit with a hard to work with A/C that was...

"No comments at this time"

"Older hotel, musty smell in the room. We had a room in the 2nd floor section with no elevator. Door opened/faced the highway. There was a 1/2inch gap at the bottom of the door…needs weatherstripping . VERY NOISY! Not a great night’s rest. Workout room lacking equipment that works…no resistance on the recumbent bike. No towels or water available. Breakfast was okay, no bread available when we arrived at 7:15! Finally bread available when we were exiting at 7:50. Eggs were tasty, waffles were...

"H"

"We stayed in kalia tower which was very old and rooms was not maintai ed properly . Carpet was nit clean . The village was nice and handy to have many shops and access to the beach and different pools . As a member of hikton had recieved daily credit to use in the shops and restaurants which was helpful . Walking distance to main street in waikiki . Very good location at the beach . I beliwve they need renovation in this tower soon and need better standards to service the rooms ."

"All rooms had an ocean view. Very spacious and comfortable. The staff went above and beyond to make sure we were close to the rest of our party who had booked separately. Even though it was busy the design of the towers made it not feel crowded at all. The pools were perfect with amazing sunsets! We were within a very short walk you our outstanding back to back Pink Sails turtle snorkeling and then coming off one of their boats to hop on another one to go on a whale watching tour. The hotel...

"Loved the outdoor pool bar they have, super friendly and helpful bartenders/staff all around. We had the King Oceanfront room and the view was unmatched. The only thing I will say is they don't line their trash bins with a bag so everyones garbage will touch the same bin, and they definitely don't clean out the bin after every stay. Their self parking is also limited depending on the time to go back to the hotel (you may need to get valet on certain days). Otherwise, the location is amazing,...