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Reviews of Hotel Continental Saigon

4 out of 5
Hotel Continental Saigon
132 - 134 Dong Khoi St., Dist 1, Ho Chi Minh City

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1006 reviews" "
Rating 8 - Good. 435 out of 1006 reviews" "
Rating 6 - Okay. 130 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old colonial hotel in the heart of Saigon. Bedrooms are large, very clean and a delicious breakfast is served in the courtyard every morning. Staff was friendly and very helpful.
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central district 1 location, with historical vibe. Staff very helpful and responsive. Good Buffet breakfast My garden room was clean and certainly satisfactory for my needs, however some may consider the amenities in the room “ spartan.” They were perfectly satisfactory for me.
Stayed 3 nights in Apr 2024

8/10 Good

randy, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Apr 2024

6/10 Okay

Hemamalini, Wexford

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The staff are not service oriented. And cannot cater to Western tourists. Most staff don't understand English.
Stayed 4 nights in Apr 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine as we have stayed there three times.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean facility. Great location walking distance to many things.
Stayed 3 nights in Apr 2024

8/10 Good

Chi Thanh

Stayed 1 night in Feb 2024

8/10 Good

thungan

Stayed 3 nights in Feb 2024

8/10 Good

Michael

Stayed 2 nights in Jan 2024

8/10 Good

Thanh Long

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel, nice staff, a little old structure, good stay in Việt Nam at this place
Stayed 11 nights in Jan 2024

10/10 Excellent

Gerri

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was outstanding
Stayed 4 nights in Jan 2024

10/10 Excellent

Isobel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and it didn’t disappoint again! Located very centrally for all of the tourist must-dos in Ho Chi Minh City! The hotel itself also had so much history surrounding it so it’s definitely worth staying here! Couldn’t recommend this hotel enough!
Stayed 4 nights in Dec 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this was a wonderful place to stay; however I was a bit upset with pricing as they did not recognize my price I got off the web site - besides that minor thing I would stay here again!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Glenda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked this on Expedia and paid in full. Our plans changed and we arrived a day late. We worked with Expedia within the cancellation time, but the hotel refused to give us a refund for the night we were not there. Expedia tried several times. We were put in a room that had a window that overlooked an open air court yard. When breakfast started at 630 am the noise started, then they booked a wedding with DJ on our last night that was so loud it was impossible to sleep. They would not refund the room. At 5 am the next day a film crew arrived and set up for a filming that was also noisy. The room smelled old and damp. A repair person arrived in the middle of the day to replace a door knob on the closet, which could have waited until we left. Maybe it was in the contract, but the staff helped themselves during the breakfast buffet and we had to wait behind them. A staff member used the washroom for guests to do her make up in the morning. The location is good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Quy, BUENA PARK

Travelled with family
Liked: Amenities
No comment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Khanh, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a complete waste of money. It may be the oldest hotel in Saigon and from the exterior very beautiful but once you’re inside it’s very clear it hasn’t been updated in decades. We left after one night. Spoke to a few other people and apparently that’s a common theme. Be warned!
Stayed 3 nights in Dec 2023

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter, Hayward

Stayed 1 night in Dec 2023

10/10 Excellent

lorna

Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice colonial area building right smack dap in district 1 of Saigon. The al fresco breakfast with a choice of western and Vietnamese delights provides a great start to the day. Also you get a dragon fruit served to your room everyday, which is a nice touch.
Stayed 3 nights in Nov 2023

10/10 Excellent

YUE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very classic, efficient staff, impressive impression. They even provided complimentary fruit basket for the guests, which I had never experienced in other hotel in Vietnam I stayed. The bottled water is a plus, too because another hotel in HCMC only provided water in a jar that you don't know how old or what kind of water. When I had a problem with the safe, the staff handled it very quickly. Housekeeping also did a great job and made the room pleasant to stay. The breakfast had congee, variety of fruits, yogurts that I loved, and the dinning area is in open warm air rather than cold AC.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Emerson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It's old hotel with histry. Nice location accessible to restaurants, sightseeings etc.
Stayed 4 nights in Sep 2023

10/10 Excellent

CHRISTTY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reception lady with looked like ghost,unpresentable was so rude and unkind..how can you serve your guest with rudeness..apart from that,the hotel was beautiful and exceptional except the staff.
Stayed 3 nights in Jul 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We had one night in this hotel and as we did not arrive until after midnight, we did not get to spend much time. We wanted to stay at the hotel because of its history and we were not disappointed. It is obviously a bit dated but the furniture is beautiful. The room was large and comfortable. Breakfast was included and it was great. The staff were polite and very helpful. It is expensive by Vietnam standards but we would definitely recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service
This property is quite old. Need to be innovated
Stayed 3 nights in Jul 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Helmut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Continental is a hotel that I stayed at for its history and flair; for the price one can have much better in Saigon, however it was a pleasant stay with friendly - albeit at times not very attentive staff, particularly in the Cafe. The room was clean and spacious and a little dated but fine. Check in was great, they could take us in a little earlier than official check in time of 14:00. Breakfast was (a good) average. Worth staying for the experience and central location.
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Stayed 3 nights in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort
Iconic Building in the Centre
I was traveling alone and stayed three nights in this iconic building! Ut is perfectly situated in the midst of district 1 and gives you easy to all the sights and restaurants in the area. Good service. The building is old and the rooms and decor somewhat dated but it also adds to the charm of the place. You are taking a little step back in history!
Stayed 4 nights in Apr 2023

10/10 Excellent

Anthony H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Phu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The style and character of the hotel, with its history, are just amazing. The room is spacious, clean and I adore its "old" design. The breakfasts were very good -I specially love the home made vietnamese yogurt. The staff was courteous, professional and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nakaguchi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room&service is good!
Stayed 4 nights in Apr 2023

8/10 Good

Amy, Waterloo

Business traveller
Liked: Cleanliness, staff & service, amenities
Historic hotel with much character and a multilingual staff and multicultural clientele in the center of 'old Saigon' Property is aging and could use some updating. My AC smelled a bit of mold or mildew.
Stayed 3 nights in Mar 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the history is amazing
Stayed 2 nights in Mar 2023

8/10 Good

Liliane

Stayed 3 nights in Mar 2023

10/10 Excellent

Jerald

Stayed 3 nights in Feb 2023

8/10 Good

Marina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Location
Great location, nice spacious room but a little old inside the hotel, carpet need to change or clean.
Stayed 2 nights in Feb 2023

10/10 Excellent

EFRAIM

Stayed 2 nights in Feb 2023

10/10 Excellent

florian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, room size
Stayed 3 nights in Feb 2023

10/10 Excellent

Minoru, Singapore

Stayed 1 night in Feb 2023

6/10 Okay

Sharon

Disliked: Property conditions & facilities
More shabby than elegant
The reason we've chosen several times to stay at this hotel is its history. It has a certain shabby elegance that reflects its significance over the years. Now it's tilted more to the shabby. The breakfasts still are great, but our suite was uncomfortable and disappointing. The air conditioning barely worked. The bathroom lacked towel bars. Other historic hotels nearby have done more upgrading, and we'll stay at one of them on any future trips to Ho Chi Minh City.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Old classic elegance.
Stayed 1 night in Jan 2023

10/10 Excellent

Phuong

Stayed 1 night in Jan 2023

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location

4/10 Poor

Nina

Stayed 1 night in Nov 2022

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Ronald

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got a room with a miserable window view that looks like a maintenance room. Water heater not working for 3 days and went without hot water. Room cleanliness is an issue
Stayed 2 nights in Oct 2022

10/10 Excellent

Manon

Stayed 1 night in Aug 2022