โรงแรมและที่พักฮิลล์ไซด์ อีสต์

"This property is set in a beautiful hillside location with stunning surroundings. The grounds are spacious, and the rooms are large and comfortable. We especially enjoyed the shared jacuzzi and the thoughtfully designed common areas, which provided plenty of space to relax and unwind. The breakfast was wonderful, and the hosts went above and beyond to accommodate my gluten and other dietary allergies, which was greatly appreciated. They were incredibly welcoming and attentive throughout our...

"Trash around hotel building … informed staff of used needle on side walk - promptly removed - coffee bitter … room small .. homeless population hanging out behind facility ….noisy at night … parking plentiful …lobby shows nicely in photo’s … outside stairways to climb to second floor in all the buildings … shuttle to and from airport …"

"It’s deceiving, they show pics of the front entrance and the beautiful lobby, but the place is run down and old nasty carpet, and the reason I chose there and paid so much was for the pool… it was so cold the kids shivered while in it. No hot tub so I’m sure it was not heated… indoor pool and no sun or heat is ridiculous. Was not happy at all… kinda getto feeling."

"Booked two rooms here and the front desk said I only had booked one. We had a long travel day, so once we got in the room after my shower- looked it up and lo and behold we had booked 2 rooms. They gave us the keys to other other room. Not a big deal, but annoying. The second issue was they hadn’t written us down on the shuttle schedule. The front desk person wrote it on one list, but didn’t transfer it to the other, so they weren’t expecting us. It all worked out fine in the end, but seemed...

"Great place. Very clean and very nice rooms"

"Visited Alaska and stayed here at this hotel for couple of nights.Staff not very courteous or service oriented.Texted them twice regarding having a roll away bed as we were a family of 5 and reserved their largest room no response.Got there and told by receptionist it will be an extra 15 dollars per night for a roll away bed we agreed.The roll away bed was just left outside our room to take inside and set up and make the sheets not sure what is the 15 dollars per night for if you are not going...

"Basic shampoo not provided. Towels were missing"

"If you are looking for a place to stay for the night before you board the train to Whittier, this place works. Not fancy, good breakfast, shuttle to the train."

"staff was extremely helpfull"

"This hotel is a dump! The owner put us into a room the first night that was filthy, 1 bare bulb for light, a broken lamp arm on the wall, etc. The staff gets 2 stars because the other 2 clerks were ashamed of our room assignment and moved us to a bit nicer room for the 2nd night. "

"I don't know if I will visit Anchorage again, but it would be worth a trip just to stay with the Deals. They came to Alaska in 1964, just after the earthquake, and they have many fascinating stories to tell. Such lovely people! Besides which, our room was beautiful and spotless, breakfast was great, plenty of parking if you have a car, very convenient location."

"We stayed in a junior suite on first floor - no lift but porter took our luggage up. very spacious room with comfortable bed. Food and service was good in Pipers restaurant too. We only stayed 2 nights but it met our needs for that basis. Limited drink making facilities in the room - (coffee only and powdered milk sachets), no bottled water - no fridge - small towels."

"It was ok over all."

"No A/C outside of rooms. A/C in room is in the window tucked behind blackout curtains so you either get a cold room with 24/7 sunshine or a hot dark room. The carpets in the hallways are gross. The beds and pillows were lumpy - none of us slept well and woke up stiff and sore. The restaurant service was awful. We had to get up and find salt, ketchup, water and coffee jugs to get our own refills because we didn't even see our waitress to flag her down. The server also brought the wrong order to...

"The room was very dirty and stinky. Kitchen and bathroom was especially very stinky. The mattresses was not appropriate to sleep and curtains was not even covering complete window to make it appropriate for sleep in night."

"Staff were excellent"

"n/a"

"I really wonder if all these reviews are paid. This was by far the dingiest courtyard place we’ve stayed at. When I booked it said Breakfast was offered but they charged $18 for a buffet that I wouldn’t have eaten even if it were free. Overall, it was a very strange experience."