We’ve had an amazing stay at the Noverian! We fell in love with the tranquility of the place and the breathtaking view from our room- best place to be! Quality in food, polite and helpful staff, clean properties & facilities. Many thanks!
대체로 청결했고 이용하는데 불편은 없습니다 뷰포인트 지대가 높아서 차량으로 가는ㅈ것 추천입니다
เข้าพัก 2 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Irene
19 ต.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Het bed was erg fijn.
Er zijn 2 badkamers en 2 wc’s
Er stond dat het geluiddicht was maar de laatste dag kregen we buren en dit was echt niet zo.
De dagelijkse schoonmaak service kwam vooral (als ze kwamen) om handdoeken te verschonen en bed op te maken. Maar een keer dweilen tussendoor zat er niet in.
Koffie apparaat moesten we om vragen.
Ze hadden niet uitgelegd hoe we warm water kregen dus eerst onder de koude douche
Zwembad was echt te koud in oktober en ook die in het hotel zelf was binnen en buiten niet verwarmd.
Er was een dekbed maar zat ook niks omheen. Kon het over onze lakens heen leggen.
Afwassen was lastig zonder stop maar had geen zin meer om daar om te vragen.
Het is een prima huisje maar 5 sterren heb ik andere gedachten bij.
Fantastisk private pool og sea view. Rolig atmosfære oppe af bjergsiden.
Rengøringen kunne være meget bedre. Der mangler komfortable møbler både i inde og ude området.
Køkkenet var mangelfuldt og ovnen ikke virkede ikke.
Hotellet virkede helt tomt og meget få medarbejdere og gæster.
the amenities listed is NOT what I got, especially after booking the villa. Receptionist lives on minimal energy & you’d find better customer service at a McDonalds. Would not spend my hard earned money here again.
A Little Piece of Paradise – An Unforgettable Stay! ❤️🌴✨ ⭐⭐⭐⭐⭐I arrived with doubts after reading some negative reviews, but I left with a heart full of gratitude and unforgettable memories. I’m so glad I trusted my own instincts because this hotel exceeded all my expectations!The views are absolutely breathtaking, almost too beautiful to be real! ❤️ I stayed in a villa with a private pool, and it was pure paradise. The privacy, peaceful atmosphere, and stunning surroundings made every single day feel magical.What made my stay even more special was the exceptional hospitality. A particularly heartfelt thank you to Katarina ❤️Your kindness, warmth, patience, and genuine care made my holiday truly unforgettable. You went above and beyond, and I cannot thank you enough. You are an absolute treasure and a credit to this hotel! Thank you also to the entire wonderful team.One little tip: the hotel is on a very steep hillside. The town isn’t far, but walking back uphill is challenging, so having a car is helpful.I can only speak for my villa with a private pool, but it was honestly one of the best holiday experiences.True five-star luxury isn’t just about modern interiors. It’s about how a place makes you feel. And this place made me feel peaceful, happy, welcomed, and genuinely cared for.Some places are beautiful, but others leave a lasting impression on your heart.This one did both. ❤️I arrived with doubts and left knowing one thing for certain: I will be back!Thank you, Katarina/team
เข้าพัก 2 คืน, ตุลาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jason
9 ส.ค. 2026
ชื่นชอบ: ความสะอาด
Great hill top view! But was an average place to stay unless you are well prepared!
The hotel is very quiet, not a-lot service personnel readily available. Most service needs requires 1-day advance notice such as shuttle service down to Malia centre. We stayed at the Villa which was epic with family, but the kitchen was not fully equipped, so you will need to go to the nearest market for scrubbing pads and dish soap. Ask housekeeping for missing pots, but dont have all cooking tools. We rented a car so we can get around. No laundry facilities on site. The showers is old and has mold on the edges.
A Little Piece of Paradise – An Unforgettable Stay! ❤️🌴✨ ⭐⭐⭐⭐⭐I arrived with doubts after reading some negative reviews, but I left with a heart full of gratitude and unforgettable memories. I’m so glad I trusted my own instincts because this hotel exceeded all my expectations!The views are absolutely breathtaking, almost too beautiful to be real! ❤️ I stayed in a villa with a private pool, and it was pure paradise. The privacy, peaceful atmosphere, and stunning surroundings made every single day feel magical.What made my stay even more special was the exceptional hospitality. A particularly heartfelt thank you to Katarina ❤️Your kindness, warmth, patience, and genuine care made my holiday truly unforgettable. You went above and beyond, and I cannot thank you enough. You are an absolute treasure and a credit to this hotel! Thank you also to the entire wonderful team.One little tip: the hotel is on a very steep hillside. The town isn’t far, but walking back uphill is challenging, so having a car is helpful.I can only speak for my villa with a private pool, but it was honestly one of the best holiday experiences.True five-star luxury isn’t just about modern interiors. It’s about how a place makes you feel. And this place made me feel peaceful, happy, welcomed, and genuinely cared for.Some places are beautiful, but others leave a lasting impression on your heart. This one did both. ❤️I arrived with doubts and left knowing one thing for certain: I will be back! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Unterkunft in Minivilla#1 mit eigenem Pool war fantastisch
Spektakulärer Blick über Malia und Berge und Mittelmeer, tolle Sonnenuntergänge
Fitnessstudio schlecht klimatisiert
Verpflegung (Frühstück und Abendessen) unzureichend für ein 5*Hotel, Service überfordert
Excellent hôtel, vue superbe sur la baie de Malia, à 5 min du centre ville et de la plage, a 25 min d’Heraklion, un excellent emplacement pour des vacances piscine, plage et histoire grec. Les villas avec piscine sont idéales pour des vacances en couple ou en famille. Le personnel de ´l’hôtel est efficace et très accueillant que ce soit à l’accueil avec Athina, au restaurant avec Artemis ou avec tout le reste de l’équipe ! Pour les sportifs, une salle de sport très bien équipée.
le personnel accueillant que ca soit à l'accueil comme autour de la piscine et pour le petit déjeuner et le diner, ils étaient tous sympa jovial et à notre disponibilité.
Mais obligé de prendre une voiture (3 minutes) pour descendre en ville pour faire ses courses ou aller dans un bar et restaurant.
Sehr netter und herzlicher Empfang durch Athena, die gute Seele vom Hotel.
Super Bedienung am Frühstück und Abendessen.
Kurze Taxifahrt ins Dorf Malia, oder man mietet ein Auto, um noch verschiedene schöne Strände zu erforschen. (Potamos Beach mit Kalyva Taverna sehr empfehlenswert)
Einen sehr lieber 3 Beiniger Kater hat uns im Hotel begleitet… für Kinder einfach unvergesslich.
Einzig am Abend läuft, für uns zu viel Folkloremusik.
Aussicht, Sauberkeit, Pool waren fantastisch!
Unbedingt buchen, wenn man nach Malia in die Ferien geht.
เข้าพัก 7 คืน, กรกฎาคม 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Matthew
27 ธ.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.
เข้าพัก 3 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lieu
25 ส.ค. 2025
Stayed as a family of 4 for 9 days in mid August 2025, 2 adults and 2 children.
Positives:
Remote hill top location in Old Town Malia (10/10).
Villas with private 10m to 15m length pools (10/10).
Overall the teams were very helpful and did their best to support.
Amazing views of Malia from your balcony from the hill top location (10/10).
Notable mentions; Alexia at the front desk,
New lady in the restaurant from Romania, Male supervisor / manager who helped us after we got locked out of the villa with 2 keys at night.
Private pool chemical level being checked.
Met the new owner at dinner whilst the teams were stressfully trying to work out our bill for a new menu and he said he his aware of what they need to improve on and service is not were he wants it to be.
Negatives:
Attention to detail I.e. 1 bed was missing its top cover for the first 3 nights.
Very easy to lock yourself out of the villa because of the safety feature on the doors.
Service in the restaurant needs to be improved / missed opportunity from the hotel due to isolated location.
Catering options are very limited / Menu cards are confusing / Not clear what you have ordered and what you are paying for.
Nightly disturbances from staffing quarters into the early morning (stayed in villa 407).
No locks on the bathroom or toilet doors.
Hot water in the tap & shower is extremely boiling hot.
Toilet / Shower room on the lower floor in the 2 bedroom villas should have a solid divider as water gets everywhere.
DO NOT COME TO THE NOVERIAN SCENIC!!!!!
Surly receptionist (it was the same lady every time). On arrival hardly spoke, dumped us outside the villa with no information about facilities (not that it would have mattered - more on that below).
No staff to assist with luggage - not exactly 5* that.
After getting in realised the furnishings were VERY dated, and some also very dirty. Not at all welcoming as no decor e.g. pictures, rugs etc.
Following day realised
1) TV didn't work - no satellite/ariel
2) crockery was mix and match, only 1 cereal bowl
3) external doors didn't close properly. Internal doors warped so wouldn't shut.
4) sunbeds filthy, and one broken
5) sunbed cushions filthy including bird excrement
6) Sun umbrella not fit for purpose.
7) oven not working - had to find out for ourselves the fuse was down
8) several holes/bangs in walls that had been badly repaired
9) door handle to leave not secured and fell off continually
10) towels for pool use ripped
Other than that fantastic ;)
Approaching the weekend we were informed there were 2 weddings that would continue until 4am, very noisy as a result and difficult to sleep. This also resulted in a closure of the bar and restaurant.
Spa - nonexistent. Although you could ring for a massage
After 4 nights we attempted to cancel the rest of our stay, the hotel however were immovable on a refund.
Such a shame with better management I'm sure it could be returned to former glories. Views from here were stunning
We arrived late for check-in, but still before the required time. Upon arrival, we noticed that our room had not been cleaned at all. We found hair in the bed and shower, nails on the floor, dirt in the bathrooms, and dirty socks in the bedroom. We told the reception about this, and were told that nothing could be done that night and that we had to wait for the next day. In other words: they told us to sleep in a dirty bedroom with used bedsheets. Absolutely unacceptable service, nothing you would expect from a "5 star" hotel.
We had a "one bedroom villa with private pool and sea view". What that meant in practice was that the sea was barely visible from our balcony, nothing like what you see in the advertised pictures.
Also, be prepared for a lot of dead insects and dirt in your pool: they do not clean your pool. It was basically unusable the last days of our stay.
We asked for room service three days in a row, but were always told "they will come soon". They never came, and thus our room got filled with trash.
The "spa" consisted of a half full pool that we could not use, a cold hamam, and a small sauna. Massage was "not available".
On one of the last days of our stay, we received a note in the hotel telling us that loud music would play till 3 AM. We could not sleep, and were not told about this in advance.
Please save your money, this was worth nothing near the price you pay! These guys are not serious about their business, and you can get much more value elsewhere.
Le personnel est souriant agréable et à l écoute. La villa privé avec piscine est agréable dommage que les voisins des villas de l étage peuvent voir la piscine des autres voisins.