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"Clean place, friendly staff"

"Overall check in time was very late. Not many guests so not sure why it took so long. Mold smell in room, back door to pool didn’t work well, and a ton of fruit flies in the dining area. Overall cleanliness near the food area wasn’t great. Just an ok experience. "

"Everyone was very friendly. The rooms were clean and cleaned regularly, highly recommended."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Let’s start with the many positives of this experience: - location is excellent, a few steps from the beach and with bars and shops on your doorstep - rooms are very big and have a balcony, good air-conditioning and a safe - beds are long - shower pressure is excellent, the olive oil toiletries too - everything feels very clean and tidy - the pool area has many sun-beds - staff is polite and friendly and there is an app to request the time your room is made up - breakfast and dinner buffet offer good variety, were different every night and included meat fish vegetables and local specialities. Items are constantly replenished and overall I think meals are excellent value - overall, it’s a very good experience. The following would require improvement, small adjustments would allow to step up from good to excellent: - when you book a double, as a couple, you expect a double bed or at least not to have single sheets and single mattress toppers, that leave a gap between you and your partner during the night. We basically slept in separate twin beds for a week. The bed itself is ok but I didn’t enjoy the twin bed set-up or find it relaxing when on holiday with my partner! - bathroom towels are small and rather thin - the hotel’s beach has no sun-beds (but the nearby beach does at 7 euros a day) - no private parking…we had no issues street parking in October but I wonder how busy this may get in peak season - the coffee from the machine at breakfast could be better. "

"I would give the place 10 points! And that's because it was worth the money during the time we were there. Although it's not a 5 star hotel and even an old one with an all inclusive service that is still stuck in time... At the same time, you can enjoy the service that the hotel offers both in terms of food, rooms and service. The food - needs improvement! Both in terms of quality and in terms of serving. You can at least upgrade the way of serving to be more respectable! The rooms - different types, some are small, but comfortable. You can always improve with new mattresses and even an air conditioner or refrigerator that makes noise at night. The service - this is actually the strong point of the place! It makes up for everything else... The staff at the reception is amazing, attentive and respectful of every question and request. The waiters in the restaurant and the Kissaot bar are always smiling and available for any question or request. Overall, I would recommend everyone to come, especially the apartments and the attitude! Thanks to the staff at the reception, restaurant and bar!!!"