Search Hotels Near Hearthside House, Lincoln

"Canceled my reservation an hour after check-in while I was already 2.5 hours into a 3.5 hour drive for my daughter’s Nationals competition. I booked months in advance through Expedia. They claimed they were short staffed and overbooked. The manager, was unapologetic and told me to “book somewhere else.” When I explained we were traveling with a baby and were one hour away, he threatened to hang up on me for “yelling” when I was simply upset. Another parent from our team arrived and was told the same thing. She also said the property looked rundown, smelled like cigarettes, and had panhandlers outside. Canceling reservations last minute after check-in time is completely unprofessional. The lack of accountability and customer service made it worse. Would not recommend."

"The room was not bad, but lacked any tables."

"Friendly staff, clean fitness facility, great location"

"Stay was very comfortable. I just wish they offer free breakfast. "

"I called twice to make sure I had a handicapped accessible room. I drove 6 1/2 hours to get there and once I got there the room was not accessible and I had two bed when I requested one bed in a handicapped room. It smelled like gasoline in the lobby. The hallway stunk the ac was not consistent. We had to wait 20 minutes for the guy to check us out. That was after the maid had to go find him and wake him up "

"Everything was perfect!"

"Amenities need improvement. Coffee maker, lighting. "