โรงแรมใกล้ศูนย์การค้าฮายฟิลด์พลาซ่า, อะเล็กซานเดรีย

"Upon checking in, the young man at the front desk was not friendly or helpful. My mom, an 80 yr old woman has trouble walking around so I asked him where the elevator is located in which he just pointed to the back. The bathroom needs updating and one of the toilet paper holder was broken and fell to the floor as I reached to get some toilet paper. The only good thing about the place was wheh I talked to the front desk kiosk about an hour extension to our stay the day of check out, she said she...

"Staff (every person we encountered) was extremely courteous and went out of their way to be helpful and cheerful. Unusual in this day and time! Very professional. We would highly recommend this hotel to friends and family when visiting Mt. Vernon or surrounding area."

"The housekeeping staff was excellent. They were so accommodating. The graveyard frontdesk female worker needs to be replaced. Her demeanor and rudness will hurt business!"

"Rug is room was worn and torn. Supposed to have a restaurant and bar...bar was open 1 evening and closed the entire rest of time. No restaurant...only breakfast bar. Lobby needs to be updated"

"lots of constuction"

"On a business trip, good breakfast, slept good."

"I had a 2 queen bedroom booked through Expedia. However, when I arrived I was informed that they only had King bedroom available. Mind you I had this reservation months in advance coming from SC for my sister’s graduation. Not to mention I was traveling with kids. So of course hearing only a king bed was available was alarming considering I been had the reservation. However, I was offered a roll away bed. Don’t get me wrong the woman at the front desk was very apologetic and helpful with...

"Nice clean and spacious room. Excellent breakfast service from 6:00 to 10:00 am."

"Liked the outside seating was nice relaxing quiet"

"I like that they had Breakfast everyday my family and I didnt have to go out for that and the location was perfect near various restaurants and Outlets"

"From the time I entered the hotel the guy at the desk, sorry I don’t remember his name, was immediately pleasant, professional and friendly. The room was very clean and comfortable. I enjoyed my stay here."

"I’m really good about reading the reviews before booking a hotel. When I booked my hotel the reviews were all positive about the amenities and rooms. I did receive an email in January saying that the hotel had sold but didn’t think anything of what I read would be wrong. One of the things I liked was the hotel offered a shuttle from the airport. Well, the new company does not do that. We arrive to our hotel, the day of check-in and the place looks vacant. We got to our room and the hallways...

"I stayed at a motel 6 near Harrisburg, Pennsylvania a week ago. It was a horrible place. Was almost not going to use motel 6 anymore. After coming in here it's amazing the difference. The people that run in this place are amazing. The cleanliness the friendliness everything was clean. Property was maintained. The parking lot was taken care of. This hotel kept me a customer motel. 6"

"Location and accessibility was good"

"Felt safe the hotel was favorite of truck drivers. Room was clean but the a/c was tepid just glad it was a week when the humidity was bearable. Received what I paid for."

"Breakfast was great"

"Very enjoyable stay - comfortable beds and close to the Metro. Liked that they had a bar to meet up with friends. We did not eat at the hotel but other restaurants were in close proximity. I would stay there again."

"Ended up having to get my key card replaced three times because it quit working"

"An amazing stay, 10/10 would absolutely book again."

"The staff was nice. The hotel and room were clean but the bed was so uncomfortable."