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"Overall it was a good stay. Front reception staff were very experienced and organized in checking in our large group into the hotel. The hotel facilities are kept in good condition. I think the cleanliness of the rooms could have improved considering the 5 star allocation to the hotel. The staff were extremely friendly and willing to help. Food was okay, however there are not many options in the area so the hotel food may have been the best in the area. "

"A fantastic property at the head of the lake. There is no better view! The property had amazing staff with Andrew leading the way. Personal service all the way. We couldn’t say enough about this place awesome pretty much sums it up."

"+++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldn’t do enough for us. Thank you again Sameera, we will hopefully see you again one day! - Only slight negative is that it could have more photographs of the historical figures or building itself going up the...

"Nice to relax here. Staff are all very nice "

"Goid"

"Beautiful tranquil villa on a picturesque mountainside. Very clean, open villa with amazing Infinity pool, rainforest showers and dining area. Fantastic view of mountains, tea plantation and rapids. Shuttle service up mountain to villa. Very friendly staff with delicious dining service. Would absolutely recommend this stay. "

"Sehr schönes Hotel in einer alten Teefabrik. Herausragend war die Freundlichkeit des Personals. Das Essen war herrvorragend und die Zimmer sehr sauber. Wir bekamen eine Führung in der Teefabrik wo uns der Teeprozess erklärt und gezeigt wurde. Auch eine Wanderung wurde angeboten. Alles in allem nur zu empfehlen!! Bei der Hinfahrt ist es besser nach dem Weg zu fragen. Google maps führt woanders hin. "