"the room was top class - the staff where very polite & helpful as i arrived early i was able to put my bags in a room for safe keeping . On my next visit to dusseldorf i will certain be choosing this hotel if rooms are available "
"Hotel Excellent but was billed twice for our room this was aknowledged by the hotel and after taking our details was told I would be remembursed this was as we checked out. To date I,ve heard nothing further"