The West Lake Serenity'N Homestay Ha Noi

Property class: 2

Choose dates to view prices

Located close to West Lake and Ho Chi Minh Mausoleum, The West Lake Serenity'N Homestay Ha Noi provides a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • 24/7 front desk
  • Kitchen
The current price is ฿543
฿615 total
includes taxes & fees
27 Oct - 28 Oct

Room options

Comfort Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Royal Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Ngoc Ha neighbourhood, The West Lake Serenity'N Homestay Ha Noi is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
12B Ngach 35 Ngo 462 Duong Buoi, Ba Dinh, VND, Hanoi, 100000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    13 min walk - 1.1 km
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    4 min drive - 1.9 km
  • Australian Embassy
    18 min walk - 1.6 km
  • Museum of Ethnology
    20 min walk - 1.7 km
  • Embassy of Japan
    20 min walk - 1.7 km

Getting around

  • Chùa Hà Station
    3 min drive
  • Hanoi Railway Station
    19 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    26 min drive

Restaurants

  • Miến, Bánh Đa Cua
    3 min walk
  • Hải Xồm
    9 min walk
  • Phở Việt
    11 min walk
  • Bún bà Téo
    11 min walk
  • Lòng Trần Cháo
    7 min walk

About this property

The West Lake Serenity'N Homestay Ha Noi

  • Hotel near West Lake
  • Located close to Ho Chi Minh Mausoleum and Train Street, The West Lake Serenity'N Homestay Ha Noi provides a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Self-parking (surcharge), a 24-hour front desk and smoke-free property
    • A lift
  • Room features
  • All guest rooms at The West Lake Serenity'N Homestay Ha Noi include comforts, such as premium bedding, as well as amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Hypo-allergenic bedding and memory foam beds
    • Bathrooms with designer toiletries and hairdryers
    • 29-inch flat-screen TVs with cable channels
    • Kitchenettes, fridges and stovetops

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Frequently asked questions

Is The West Lake Serenity'N Homestay Ha Noi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The West Lake Serenity'N Homestay Ha Noi?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at The West Lake Serenity'N Homestay Ha Noi on 27 Oct 2026 start from ฿543, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The West Lake Serenity'N Homestay Ha Noi?

Self-parking is available for VND 50000 per day.

What time is check-in at The West Lake Serenity'N Homestay Ha Noi?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at The West Lake Serenity'N Homestay Ha Noi?

Checkout is at noon.

Where is The West Lake Serenity'N Homestay Ha Noi located?

Located in Ngoc Ha, this hotel is 0.9 mi (1.4 km) from West Lake, and within 3 mi (5 km) of Ho Chi Minh Mausoleum and Train Street. Dong Xuan Market and Hoan Kiem Lake are also within 6 mi (10 km). Cầu Giấy Station is 23 minutes by foot and Chùa Hà Station is 24 minutes.

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Reviews

The West Lake Serenity'N Homestay Ha Noi Reviews

4.0

2.0

Cleanliness

4.0

Amenities

6.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting room that doesn't seem to have ever been cleaned. Hair strands in the bed, soap scum and mold/dirt in shower and around sink, furniture stained and uninviting, absolutely deceptive photos (looked brand new) compared to live condition of room. Hot water didn't work. Bed uncomfortable. No service or cleaning during the full length of stay. Staff was only responsive by request but not proactive in any sort of maintenance schedule. Can't complain much due to the cost but there needs to be a standard of care regardless. Location is convenient but very hard to find, no signage displaying the hotel name, just a coffee shop sign with no coffee being marketed.
Stayed 7 nights in Jul 2026