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Maya Boutique Hotel & Spa

4.0 star property
Travelers find tranquility by the lake before heading to this upscale retreat's spa for aromatherapy treatments or Swedish massages

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Maya Boutique Hotel & Spa offers a peaceful haven in central Hanoi, steps from Hoan Kiem Lake. The full-service spa provides Swedish massages and aromatherapy treatments, praised by guests. Enjoy cooked-to-order breakfast options and complimentary in-room WiFi during your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Living room | 32-inch LCD TV with cable channels, TV

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows | Minibar, in-room safe, desk, iron/ironing board

Superior Double or Twin Room, No Windows

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Frette Italian bed sheets
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Queen Bed, City View

City view

Junior Double Room, 1 Queen Bed, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Maya Boutique Hotel & Spa is in a shopping district and near the airport. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484

What's nearby

  • Hanoi Old City Gate featuring night scenes, street scenes and a city
    Quan Chuong Gate
    2 min walk - 0.2 km
  • Dong Xuan Market featuring interior views and markets
    Dong Xuan Market
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife
    Thang Long Water Puppet Theatre
    7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Restaurants

  • AHA Cafe Đào Duy Từ
    1 min walk
  • Madam Tran Restaurant
    1 min walk
  • Bia Hơi Hà Nội
    1 min walk
  • Phở Xào Bắp Bò Hàng Buồm
    1 min walk
  • Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02
    1 min walk

About this property

Maya Boutique Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Dong Xuan Market, Maya Boutique Hotel & Spa provides a free daily manager's reception, dry cleaning/laundry services and a full-service spa. Treat yourself to spa services, such as aromatherapy, a facial or a body wrap. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a front desk safe and ATM/banking services
  • Free newspapers, luggage storage and a 24-hour front desk
Room features
All guest rooms at Maya Boutique Hotel & Spa boast comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: VND 700,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 700000 per person
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Asia Star Hanoi
Asia Star Hotel Hanoi
Hanoi Asia
Hanoi Asia Star
Old Quarter Boutique Hotel
Hanoi Old Quarter Boutique
Old Quarter Boutique
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Maya Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Maya Boutique Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Maya Boutique Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Maya Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Maya Boutique Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ta Hien Street and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 26 minutes.

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Reviews

Maya Boutique Hotel & Spa Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Amenities

9.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

Reviews

10/10 Excellent

Hein

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and helpful, making visitors very heartwarming and feel like home.
Stayed 1 night in Dec 2025

10/10 Excellent

Perez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great, even proposing some doggy bag if you don’t have time/ have a long day ahead
Stayed 1 night in Nov 2025

8/10 Good

Roberta C

Liked: Staff & service, room comfort
Rooms were small and needed maintenance. Bed was very comfortable and staff helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were so helpful and knowledgeable
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a great price!

Great location for a great price!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an eco like Homestay in the middle of picturesque rice fields surrounded by mountains in an area with numerous others. I'm super happy to have picked this one. Accomodations are modest (shared showers and restrooms) but the large family owned farm offers great meals with foods from their property, from vegetables to meats, and are extremely friendly and helpful. I highly recommend them!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay at Maya Boutique Hotel. The receptionist was so lovely and gave us great recommendations for Hanoi and Cat Ba island (our next destination). Good central location in the old quarter - would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Charuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tiny boutique hotel and the staff and team are so friendly especially the owner. She’s so accommodating. It’s just in a very busy location which is expected if visiting Hanoi. Lovely breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was really good, we enjoyed it very much. Staff and manager were very lovely, truly hospitality service we have been given. Special thanks to Maci, Jimin, Alec and highly recommend it!

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Love them.
Stayed 4 nights in Oct 2024

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was very nice. Receptionists and cleaning ladies are so kind. Breakfast was poor
Stayed 5 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Vi and all of the staff were amazing & so helpful! They were the sweetest, hardest working group of individuals we met in Hanoi. The hotel is old and small as its in the Old Quarter of Hanoi, but overall kept very clean. At night, we hung out in the dining area after our long days. Directly across was a pho ga run by a Vietnamese auntie and uncle and man i sure miss her pho ga, so plain but so delicate and delicious, broth is so clean too! I ate if not once, twice a day there and that was pretty much my meals for the day. Hope you will visit America David & Vi. It was great getting to know you and thanks for your hospitality!
Stayed 5 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort

Great Service with a Few Facilities Hiccups

Let me start out by saying that Mrs. Ty was WONDERFUL. She spent time with us giving great suggestions on things to do. She and ALL HER STAFF provided impeccable service for our entire trip. And the location is spectacular! Close to all the things we wanted to experience in Old Quarter. We had two rooms. One was a Deluxe Double (606). This room had significant problems with wifi the whole 3 days we were there. The staff tried to fix it, but to no avail. Also on two of the three days the shower in this room was lukewarm. The other room, Jr suite with a balcony (808), just had just a few hiccups on the wifi. Had to keep using the wifi of other rooms. The elevator went out of order on our last day but the staff communicated it right away and helped me by bringing my luggage down from the eighth floor.
Stayed 3 nights in Dec 2023

8/10 Good

Kwan Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the main street to the airport. If carrying heavy loads, try not to stay on 8 or higher floor as the elevator goes up to 7th floor. Very friendly and helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always helped us organize our tours. The hotel was clean and the breakfast was great.
Stayed 10 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good value

Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Nice customer service experience. Staff are very friendly and helpfull.
Stayed 1 night in Jan 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Stayed 5 nights in Mar 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
We loved the staff, if you like downtown life this is the place to go. Right in the middle of the old quarter, crazy traffic, lots of people, noisy and tons of shopping. The rooms are older but clean and like most Asian beef hard.
Stayed 1 night in Feb 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service, amenities
nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Stayed 2 nights in Mar 2023

6/10 Okay

Harry

Liked: Staff & service
The pictures looks much better than the actual condition.
Stayed 3 nights in Feb 2024

8/10 Good

Kasper

Liked: Cleanliness, staff & service, room comfort

Most helpfull staff in a long time

Maya Boutique Hotel is well located, clean and comfortable - everything my gf and I were looking for. What really made our day though, was the most helpfull staff throughout our stay, and even beyond. From the moment we arrived until three nights after we actually checked out, they were doing everything to make our stay in Hanoi a great experience. Thank you very much.
Stayed 2 nights in Jan 2023

8/10 Good

Samin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Clean and decent but overpriced and loud

Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Stayed 1 night in Apr 2023

10/10 Excellent

Tinh-Giang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.