Ambassador Hanoi Hotel & Spa

Property class: 3.5

Choose dates to view prices

A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Ambassador Hanoi Hotel & Spa provides a free daily manager's reception, dry cleaning/laundry services and a business centre. Treat yourself to a body scrub, a body treatment or a body wrap at Marvel Spa, the on-site spa. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is ฿1,962
฿2,225 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

A bedroom with a large bed, a television, a chair, a nightstand, and a window with blinds.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Executive Double Room, City View

A bed with a white duvet, blue pillows, and a decorative towel arrangement with rose petals.

Executive Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Ambassador Suite Balcony

A rooftop terrace with outdoor seating, potted plants, and a table with drinks.

Ambassador Suite Balcony

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Triple Room

A hotel room with a large bed, a desk with a chair, a wardrobe, a mirror, and a view of the city at night.

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free wired internet

View all photos for Family Connecting Room, City View

A hotel room with a bed, a sofa, a round coffee table, and a large window with curtains.

Family Connecting Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed
  • Free wired internet

View all photos for Family Connecting Room, Terrace

A hotel room with a large bed, a desk with a laptop, a wardrobe, and a view of the city through large windows.

Family Connecting Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed
  • Free wired internet
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Ambassador Hanoi Hotel & Spa is near a train station. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    5 min walk - 0.5 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.7 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    8 min walk - 0.7 km

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Restaurants

  • Ignite Skybar
    2 min walk
  • Coffee 26
    1 min walk
  • Miến Lươn Đông Thịnh
    1 min walk
  • Bún Bò Nam Bộ Hàng Điếu
    1 min walk
  • Cộng Càphê 54 Hàng Điếu (Hàng Nón)
    1 min walk

About this property

Ambassador Hanoi Hotel & Spa

  • Hotel near Hanoi Old Town Night Market
  • Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Ambassador Hanoi Hotel & Spa provides a free daily manager's reception, dry cleaning/laundry services and a business centre. Indulge in a body scrub, a body treatment and a body wrap at Marvel Spa, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and a front desk safe
    • A lift, free newspapers and a porter/bellboy
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Ambassador Hanoi Hotel & Spa offer thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with digital channels
    • Daily housekeeping, desks and phones

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  • Air-conditioning
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฿963 total
includes taxes & fees
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Frequently asked questions

Is Ambassador Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ambassador Hanoi Hotel & Spa?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Ambassador Hanoi Hotel & Spa on 31 Oct 2026 start from ฿1,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ambassador Hanoi Hotel & Spa?

Self-parking is available for VND 3 per day.

What time is check-in at Ambassador Hanoi Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ambassador Hanoi Hotel & Spa?

Checkout is at noon.

Does Ambassador Hanoi Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 25 per vehicle applies.

Where is Ambassador Hanoi Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ambassador Hanoi Hotel & Spa Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 306 out of 447 reviews
Rating 8 - Good. 69 out of 447 reviews
Rating 6 - Okay. 29 out of 447 reviews
Rating 4 - Poor. 26 out of 447 reviews
Rating 2 - Terrible. 17 out of 447 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property to consider in Hanoi. All the major tourist destinations are within walking distance.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful and staff polite. We enjoyed our stay
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old quarter. Super helpful and friendly staff
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager was very helpful in booking excursions, and transport to airport. Breakfast had plenty of choices.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice little hotel close to attracrions

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved with terrace. Well maintained. Well located.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly little hotel in the city

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything !!! But above all , all the staff are very helpful and welcoming .. always ready to help .. fantastic breakfast with plenty of fresh fruits and also cooked eggs…. Ms Mai, customer service was incredibly helpful and attended to all my enquiries .. would definitely stay here again
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located property and staff very kind. Only pain point is the lack of window in the room, air does not circulate propertly
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for groups and families

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed in Ambassador

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service
Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff and fast response and service when there is a problem in the room
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable location, Great service

Really enjoyed our stay here -- my friend and I spent 3 nights! The location is great -- right smack in the center of the old quarter and near the lake -- there's a yummy dessert spot opposite the hotel. Lee was very helpful and kind and they also helped us book a great tour (they booked Sunrise cruise for us). We asked to move to another room with windows and our request was granted no questions asked. Thanks Lee and Mai!
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Location X3! Hot & Cold running water in sink & shower. WiFi on all floors (when working). Clean for emerging country, they are happy to sell and book your tours. Friendly and helpful staff. Be sure to shop for the best price. Some rooms have NO windows. Pictures from room 501, large connecting room for 5, but one toilet and one shower.
Stayed 7 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location but is very tired and could do with a good clean! We were informed on checkin that we couldn’t have the twin room we booked, but after standing our ground the twin room miraculously became available. Little things like having access to two keys became an issue and required us to request it multiple times. There are some lovely hotels in Hà Nội that are great value, clean and have excellent customer service. I would recommend people stay at one of those.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is just incredible! 😍 Location is excellent so close to everything, the street train, shops, lots of food options around! The rooms are very clean, loved it! But my partner and I what we love the most was the people that works there WOW! Mia was soooo helpful, Mia gave us ideas of things we could do in Hanoi, help us to book tours, trains, she was friendly, happy and funny! We loved her😍 and the other people that works there absolutely amazing, happy and ready to help! We are really grateful and very lucky we found them as our first hotel in Vietnam. Thank you ambassador team! You guys are awesome! 😍 Don't hesitate to stay there, you would have a good experience!
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service

Our three day stay

When we arrive there, we didn’t have hot water. However, this was because there was a small switch on the wall that they did not tell us was necessary to have hot water. Once we are able to flip the switch, the hot water was fine. Just wish I could’ve told us that two days earlier! We had some small ants in the room which when we complained about, they attended to immediately. Other than that, the staff was very kind and they worked hard to please us!
Stayed 4 nights in Apr 2025