In the heart of Hanoi, Hanoi New Hotel offers a warm welcome with cooked-to-order breakfast and in-room WiFi. Enjoy dry cleaning/laundry services, luggage storage, concierge services, tour/ticket assistance, a computer station and an elevator for a seamless stay.
Located in Old Quarter, a neighbourhood in Hanoi, Hanoi New Hotel is near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi
2 min walk - 0.2 km
Hoan Kiem Lake
5 min walk - 0.5 km
Hang Gai Street
7 min walk - 0.6 km
Hanoi Old Town Night Market
10 min walk - 0.9 km
Thang Long Water Puppet Theatre
10 min walk - 0.9 km
Getting around
Hanoi Railway Station
15 min walk
Hanoi (HAN-Noi Bai Intl.)
41 min drive
Restaurants
Phở Gà Nguyệt
1 min walk
Pasteur Street Brewing Company
3 min walk
the little plan
1 min walk
Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
2 min walk
Bún Đậu Mắm Tôm Cô Hoa
2 min walk
About this property
Hanoi New Hotel
Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi New Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
A front desk safe, a computer station and concierge services
Luggage storage and a lift
Room features
All guest rooms at Hanoi New Hotel include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Free cooked-to-order breakfast available daily
Family friendly
In-room cot
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Accessibility
Lift
More
1 building
6 floors
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 20 per vehicle (one way)
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hanoi New Hotel
Hanoi New Hotel Hotel
Hanoi New Hotel Hanoi
Hanoi New Hotel Hotel Hanoi
Frequently asked questions
Is Hanoi New Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi New Hotel?
Hanoi New Hotel doesn't offer parking.
What time is check-in at Hanoi New Hotel?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Hanoi New Hotel?
Checkout is at noon.
Does Hanoi New Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.
Where is Hanoi New Hotel located?
Located in Old Quarter, this hotel is steps away from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hanoi New Hotel Reviews
3.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.
Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever.
1) the moment you open the door, theres a very bad and foul smell in the whole room
2) room and toilet was very dirty. We can find cockroaches in the toilet.
3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet.
4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly.
5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights.
complained to expedia and they performed partial refund.
Eddy
6/10 Okay
Verified traveller
1 Nov 2015
Liked: Cleanliness, staff & service
Budget hotel in historic centre
Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.