Ficus Suites Apartment provides a quiet haven in central Hanoi, just a short walk from Hoan Kiem Lake. Guests can enjoy panoramic city views from the rooftop terrace, relax in the garden, or catch up on work at the business center with complimentary WiFi.
Hoan Kiem, a neighbourhood in Hanoi, is home to Ficus Suites Apartment. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
This aparthotel features a rooftop terrace, a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus a dryer and a Smart TV with digital channels. Guests can appreciate conveniences, such as a sitting area and an electric kettle, and other amenities include free WiFi and a TV.
Ficus Suites Apartment offers 25 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.
This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and microwaves can be requested.
24-hour return airport shuttle on request for a surcharge
Onsite parking available only on request
Free self parking on site
Limited on-site self parking
Kitchen
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Paper towels
Refrigerator
Tea bags/instant coffee
Dining
Minibar
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
Smart TV with digital channels
TV in common areas
Outdoor areas
Garden
Picnic area
Rooftop terrace
Laundry
Dry cleaning/laundry service
Dryer
Laundry facilities
Work spaces
Business centre
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Newspapers in lobby (surcharge)
Phone
Safe
Safe at front desk
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
11 floors
25 units
Banquet hall
Connecting units available
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Ficus Suites Apartment Hanoi
Ficus Suites Apartment Aparthotel
Ficus Suites Apartment Aparthotel Hanoi
Frequently asked questions
Is Ficus Suites Apartment pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ficus Suites Apartment?
Self-parking is free at this property.
What time is check-in at Ficus Suites Apartment?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Ficus Suites Apartment?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Ficus Suites Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Ficus Suites Apartment located?
Located in Hoan Kiem, this aparthotel is within a 15-minute walk of Hang Ma Street, West Lake and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 1 mile (2 km). Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.
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Reviews
Ficus Suites Apartment Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
10
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 18 out of 24 reviews
10 - Excellent
18
Rating 8 - Good. 4 out of 24 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 24 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 24 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 24 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Michael
8 Dec 2025
Liked: Cleanliness, amenities, communication
Great location by the Old Quarter. Set back in an alley, so much quieter than a hotel on the streets. Room was spacious, clean and well equipped. Staff were very friendly and helpful.
Michael
Stayed 6 nights in Nov 2025
10/10 Excellent
swapnil
23 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Courteous staff
swapnil
Stayed 2 nights in Dec 2025
10/10 Excellent
John
27 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was absolutely amazing!! So helpful!!
John
Stayed 3 nights in Oct 2025
10/10 Excellent
Raymond
20 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather.
The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc.
Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay.
I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese).
And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
Raymond
Stayed 7 nights in Jun 2024
10/10 Excellent
Beryl
4 May 2023
Liked: Cleanliness, room comfort, communication
Good place to stay
The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points.
Apple, the hotel staff, was very sweet and friendly.
The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group.
Verified traveller
Stayed 1 night in Aug 2019
4/10 Poor
Heath
26 May 2024
Liked: Communication
Disliked: Cleanliness, amenities
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time.
We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province.
We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back.
The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening.
The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet.
Would definitely stay again and the staff were all very helpful.