Dal Vostro Hotel & Spa offers a peaceful haven near Hoan Kiem Lake. Guests enjoy the daily manager's reception, morning coffee, and relax in the sauna or with facials. The property provides high-speed WiFi and a highly praised staff.
Located in Old Quarter, a neighbourhood in Hanoi, Dal Vostro Hotel & Spa is near the airport and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Imperial Citadel of Thang Long and Ho Chi Minh Mausoleum. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
12 Bao Khanh, Hoan Kiem, Hanoi
What's nearby
Hang Gai Street
2 min walk - 0.2 km
Hoan Kiem Lake
2 min walk - 0.2 km
Thang Long Water Puppet Theatre
5 min walk - 0.5 km
Hanoi Old Town Night Market
5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi
5 min walk - 0.5 km
Getting around
Hanoi Railway Station
20 min walk
Hanoi (HAN-Noi Bai Intl.)
45 min drive
Restaurants
Pizza 4Ps 11B Bảo Khánh
1 min walk
Met Restaurant
3 min walk
GC Bar
1 min walk
Bond Cafe
1 min walk
Polite & Co
1 min walk
About this property
Dal Vostro Hotel & Spa
Upscale hotel near Hoan Kiem Lake
Located close to Ngoc Son Temple and Thang Long Water Puppet Theatre, Dal Vostro Hotel & Spa provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a Thai massage or a facial. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Express check-out, express check-in and newspapers in the reception
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Dal Vostro Hotel & Spa offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and pillow menus.
Other conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
Bathrooms with showers and free toiletries
45-inch flat-screen TVs with Netflix, premium channels and first-run films
Wardrobes/cupboards, highchairs and electric kettles
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
24-hour return airport shuttle at scheduled times and on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
Sauna
Family friendly
Children's toys
High chair
In-room washing machine/dryer
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Outdoors
On a lake
Terrace
Spa
3 treatment rooms
Couples treatment rooms
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Swedish massages
Thai massages
Accessibility
Lift
More
Built in 2018
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
45-inch flat-screen TV with premium cable channels
First-run films
Netflix
Pay films
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Free daily newspapers
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Washer/dryer
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 550000.0 per day.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 150000 for children
Airport shuttle fee: VND 500000 per room (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out fee: 50 per cent of room rate (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: VND 550000.0 per day
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, access to the public bath facility and high chair
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Dal Vostro Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dal Vostro Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Dal Vostro Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Dal Vostro Hotel & Spa?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Dal Vostro Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per room applies.
Where is Dal Vostro Hotel & Spa located?
Located in Old Quarter, this spa hotel is within a 10-minute walk of Hoan Kiem Lake, Thang Long Water Puppet Theatre and Ngoc Son Temple. Hanoi Opera House and Hanoi War Museum are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Dal Vostro Hotel & Spa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Janice
Stayed 3 nights in Oct 2023
10/10 Excellent
Oded
10 Jan 2024
Liked: Cleanliness, staff & service
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more.
An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature.
The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Michele
Stayed 1 night in Jul 2022
10/10 Excellent
Linda
15 Nov 2023
Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
L’hôtel est très bien placé. Et le personnel au petit soin.
L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…).
Attention, pas de piscine comme indiqué !
Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable.
Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
david
Stayed 5 nights in Apr 2023
10/10 Excellent
Arnold
10 Mar 2023
Liked: Cleanliness, staff & service, room comfort
Goed hotel
Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt.
Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende.
Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được.
Nv nhanh nhẹn, nhiệt tình
Thu Giang
Stayed 3 nights in May 2022
8/10 Good
Ove Johan
3 May 2022
Liked: Cleanliness, staff & service, room comfort
A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi.
Very good service!