Sheraton Grand Hangzhou Binjiang Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Leifeng Pagoda and West Lake, Sheraton Grand Hangzhou Binjiang Hotel provides a terrace, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Yoga classes are offered at the 24-hour health club; the property also has a bar and a business centre. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,518
฿4,102 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a sofa, and a small table with a vase.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a sofa, a desk, and a small table with a vase of flowers.

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

A hotel room with a bed, a desk, a chair, a sofa, and a small table with a vase.

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for 1 King Bed, Club Lounge Access, Guest Room

A modern hotel room with a bed, a sofa, a desk, and a small table with a vase of flowers.

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, Corner

A modern living room with a curved sofa, a round table, and a large window offering a city view.

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, River View

A modern hotel room with a large bed, a sofa, a TV, and a view of the cityscape through large windows.

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, River View, Corner

A modern living room with a sofa, coffee table, and a desk with a chair. There is a large window with a view of the city.

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed, River View, Guest Room

A modern hotel room with a large bed, a desk, and a view of the city.

1 King Bed, River View, Guest Room

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in Hangzhou, Sheraton Grand Hangzhou Binjiang Hotel is in the business district. Leifeng Pagoda and Broken Bridge are notable landmarks and Hangzhou Zoo is a popular local attraction. West Lake and Zhejiang University Yuquan Campus are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    11 min drive - 8.2 km
  • Quiantang River Bridge
    8 min drive - 5.6 km
  • Qinghefang Old Street
    9 min drive - 6.5 km
  • Museum of Traditional Chinese Medicine
    9 min drive - 6.5 km
  • Hangzhou Olympic Sports Center
    9 min drive - 5.2 km

Getting around

  • Hangzhou Station
    10 min drive
  • Changhe Station
    19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    26 min drive

Restaurants

  • Sheraton Grand Club Lounge
    7 min walk
  • 星巴克
    10 min walk
  • 江滨九号
    6 min walk
  • Blue Frog 蓝蛙
    10 min walk
  • Peet‘s Coffee
    12 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

  • Luxury hotel near West Lake
  • Located close to Leifeng Pagoda and Hangzhou Zoo, Sheraton Grand Hangzhou Binjiang Hotel provides a terrace, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Yoga classes are offered at the 24-hour health club; the property also has a bar and a business centre. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • Express check-out, meeting rooms and a front desk safe
  • Room features
  • All 301 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and separate baths/showers
    • 47-inch LCD TVs with cable channels
    • Wardrobes/cupboards, recycling and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Feast Signature
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,299 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (71 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sheraton Grand Hangzhou Binjiang Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Hangzhou Binjiang Hotel?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Binjiang Hotel on 1 Nov 2026 start from ฿3,518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hangzhou Binjiang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Binjiang Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Hangzhou Binjiang Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Hangzhou Binjiang Hotel?

Checkout is at noon.

Where is Sheraton Grand Hangzhou Binjiang Hotel located?

Located in Binjiang, this luxury hotel is within 9 mi (15 km) of West Lake, Leifeng Pagoda and Broken Bridge. Hangzhou Zoo and Zhejiang University Yuquan Campus are also within 9 mi (15 km). Changhe Station is 19 minutes by foot and Jiangling Road Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Hangzhou Binjiang Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 9 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place for work, relaxation and shopping
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended Hotel

The staff is very helpful, nice, and supportive. The room is clean.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
Good view
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

fine
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Check in rất lâu, bữa sáng không ngon
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen hotel

fantastico. no le pongo 5 estrellas porque un cafe que en china cuesta 30 centimos, te lo cobran a 7 usd. por lo demas, perfecto.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
계약내용하고 일부 상이
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Room comfort
房間好熱，又黑
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり非常に良かった
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, but no shops around at night.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell för affärsresa

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。
Stayed 2 nights in Feb 2018