Sheraton Grand Hangzhou Binjiang Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Leifeng Pagoda and West Lake, Sheraton Grand Hangzhou Binjiang Hotel provides a terrace, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Yoga classes are offered at the 24-hour health club; the property also has a bar and a business centre. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,546
฿4,134 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a sofa, and a small table with a vase.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a sofa, a desk, and a small table with a vase of flowers.

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

A hotel room with a bed, a desk, a chair, a sofa, and a small table with a vase.

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for 1 King Bed, Club Lounge Access, Guest Room

A modern hotel room with a bed, a sofa, a desk, and a small table with a vase of flowers.

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, Corner

A modern living room with a curved sofa, a round table, and a large window offering a city view.

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, River View

A modern hotel room with a large bed, a sofa, a TV, and a view of the cityscape through large windows.

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, River View, Corner

A modern living room with a sofa, coffee table, and a desk with a chair. There is a large window with a view of the city.

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed, River View, Guest Room

A modern hotel room with a large bed, a desk, and a view of the city.

1 King Bed, River View, Guest Room

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in Hangzhou, Sheraton Grand Hangzhou Binjiang Hotel is in the business district. Leifeng Pagoda and Broken Bridge are notable landmarks and Hangzhou Zoo is a popular local attraction. West Lake and Zhejiang University Yuquan Campus are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    11 min drive - 8.2 km
  • Quiantang River Bridge
    8 min drive - 5.6 km
  • Qinghefang Old Street
    9 min drive - 6.5 km
  • Hangzhou Olympic Sports Center
    9 min drive - 5.2 km
  • Phoenix Mosque
    10 min drive - 7.2 km

Getting around

  • Hangzhou Station
    10 min drive
  • Changhe Station
    19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    26 min drive

Restaurants

  • Sheraton Grand Club Lounge
    7 min walk
  • 星巴克
    10 min walk
  • 江滨九号
    6 min walk
  • Blue Frog 蓝蛙
    10 min walk
  • Peet‘s Coffee
    12 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

  • Luxury hotel near West Lake
  • Located close to Leifeng Pagoda and Hangzhou Zoo, Sheraton Grand Hangzhou Binjiang Hotel provides a terrace, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Yoga classes are offered at the 24-hour health club; the property also has a bar and a business centre. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • Express check-out, meeting rooms and a front desk safe
  • Room features
  • All 301 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and separate baths/showers
    • 47-inch LCD TVs with cable channels
    • Wardrobes/cupboards, recycling and electric kettles

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Frequently asked questions

Does Sheraton Grand Hangzhou Binjiang Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Hangzhou Binjiang Hotel?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Binjiang Hotel on 1 Nov 2026 start from ฿3,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hangzhou Binjiang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Binjiang Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Hangzhou Binjiang Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Hangzhou Binjiang Hotel?

Checkout is at noon.

Where is Sheraton Grand Hangzhou Binjiang Hotel located?

Located in Binjiang, this luxury hotel is within 9 mi (15 km) of West Lake, Leifeng Pagoda and Broken Bridge. Hangzhou Zoo and Zhejiang University Yuquan Campus are also within 9 mi (15 km). Changhe Station is 19 minutes by foot and Jiangling Road Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Hangzhou Binjiang Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 9 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place for work, relaxation and shopping
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended Hotel

The staff is very helpful, nice, and supportive. The room is clean.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
Good view
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

fine
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Check in rất lâu, bữa sáng không ngon
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen hotel

fantastico. no le pongo 5 estrellas porque un cafe que en china cuesta 30 centimos, te lo cobran a 7 usd. por lo demas, perfecto.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
계약내용하고 일부 상이
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Room comfort
房間好熱，又黑
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり非常に良かった
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, but no shops around at night.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell för affärsresa

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。
Stayed 2 nights in Feb 2018