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Aparthotel

Shama Heda Serviced Apartments

4.0 star property

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Located in the heart of Hangzhou, Shama Heda Serviced Apartments offers practical amenities like dry cleaning/laundry services, a 24-hour gym, and a business center. Guests stay connected with in-room WiFi or relax in the lobby with complimentary coffee or tea.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite - 2-Bedroom South

Premium bedding, down duvets, in-room safe, desk

Suite - 2-Bedroom South

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Guestroom - 1-Room (Double bed) South

Premium bedding, down duvets, in-room safe, desk

Guestroom - 1-Room (Double bed) South

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Guestroom - 1-Room (2 beds) South

Premium bedding, down duvets, in-room safe, desk

Guestroom - 1-Room (2 beds) South

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (62 Sq Meters)

A hotel room with a bed, a desk, a chair, a sofa, a decorative screen, and a painting on the wall.

Apartment, 1 Bedroom (62 Sq Meters)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

Premium bedding, down duvets, in-room safe, desk

Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a large window offering a city view, a bed, a chair, and a nightstand.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a large window, a bed with white bedding, a nightstand with a vase of flowers, and a painting on the wall.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

A modern hotel room with a large bed, bedside tables, a reading lamp, and a view of the city through the window.

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

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About the area

Located in Qiantang neighbourhood, Shama Heda Serviced Apartments is connected to a shopping centre. Travellers eager for a bit of culture can stop by Hangzhou Grand Theatre, while those who have shopping on the agenda may want to visit MIXC Mall and Hangzhou China Silk Town. Enjoy an event or a match at Hangzhou Stadium, and consider making time for Westlake Culture Plaza—a top attraction that's not to be missed. Visit our Hangzhou travel guide
View more Aparthotels in Hangzhou
Map
No. 600 Jinshan Avenue, 20th Floor, Building 5, IBC, Hangzhou, Zhejiang, 310018

What's nearby

  • Zhejiang University Huajiachi Campus
    15 min drive - 16.9 km
  • MIXC Mall
    16 min drive - 17.5 km
  • Hangzhou China Silk Town
    17 min drive - 19.9 km
  • Wulin Square
    17 min drive - 20.2 km
  • Hangzhou Tower Shopping Mall
    18 min drive - 20.5 km

Getting around

  • Jinshahu Station
    5 min walk
  • Yuhang Railway Station
    14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    29 min drive

Restaurants

  • the Deli @Hilton DoubleTree
    2 min walk
  • 川霸川菜
    17 min walk
  • 湘间田舍
    6 min walk
  • Pizza Hut 必胜客
    6 min walk
  • Lobby Lounge
    16 min walk

About this property

Shama Heda Serviced Apartments

  • Upscale aparthotel near Hangzhou Tower Shopping Mall
  • Consider a stay at Shama Heda Serviced Apartments and take advantage of dry cleaning/laundry services, a gym and a business centre. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
    • Tour/ticket information, a 24-hour front desk and coffee/tea in reception
  • Room features
  • All 102 individually furnished rooms feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Shower/bath combinations, free toiletries and hairdryers
    • LCD TVs with cable channels and DVD players
    • Separate sitting areas, kitchenettes and fridges

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's toys
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 98 to 98 for adults and CNY 49 to 98 for children
  • Coffee and tea in common areas
  • Room service

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 200 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Computer
  • DVD player
  • LCD TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 102 units
  • 6 floors
  • Built in 2014
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 to 98 for adults and CNY 49 to 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Shama Heda Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shama Heda Serviced Apartments?

Self-parking is free at this property.

What time is check-in at Shama Heda Serviced Apartments?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shama Heda Serviced Apartments?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Shama Heda Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Shama Heda Serviced Apartments located?

Located in Qiantang, this aparthotel is within 12 mi (20 km) of MIXC Mall, Zhejiang University Huajiachi Campus and Hangzhou Grand Theatre. Hangzhou Stadium and Hangzhou Tower Shopping Mall are also within 12 mi (20 km). Jinshahu Station is only a 5-minute walk and Gaosha Road Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shama Heda Serviced Apartments Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified

8/10 Good

David K.W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience location, and hotel facility clean and tidy
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Yuju

Liked: Cleanliness, room comfort, communication
地點位置佳
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Yulin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜，房間大又舒適
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

TifKoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に見合う、良い施設とサービスが受けられました。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort

Need to do renovations, but perfect for family

Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
整體而言是好的 ,不過還是請客服多多介紹.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

쪼이

Liked: Staff & service, property conditions & facilities, room comfort

쇼핑센터와 가까운 거리

요금에 비해 숙소가 좋았습니다. 상해공항에서 향저우로 이동을 하여서 인지 멀었지만 숙소를 찾기는 쉬웠고, 숙소근처에 간단하게 살수있는 편의점이 있어 좋았음
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Siew Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip To Hangzhou

A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The room is clean and staff is friendly. Perfect for business trip.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

ANDREW

Liked: Cleanliness, property conditions & facilities, room comfort

Dec 17-Shama

They do not have enough food for breakfast to customer
Stayed 1 night in Dec 2017
Verified

6/10 Okay

ANDREW

Liked: Cleanliness, room comfort

Shama-Dec,2017

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Chao Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

安靜，乾淨，舒適，服務很好，性價比超高。
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一所值得你住的離西湖遠一點的酒店

莎瑪離西湖十二至十四站地鐵，但莎瑪離金沙湖站少於十分鐘，有百多所食長肆及超市的龍湖天街商場就在對面，酒店房間寬倘，乾淨，設備整全，員工有禮高效，提出枕頭不太習慣，十五分鐘後，已有人員推著一車各款枕頭任挑，客戶關係經理解傑(Michael)服務貼心細緻，很多時候，還是分外的。所給的意見十分有用，幫了很大很多忙，莎瑪雖離旅遊點偏遠，但她是我杭州首選，甚至是唯一之選。
Stayed 7 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Yi

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yi

Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Wen Che

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Verified

8/10 Good

chia nung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018