Hotel Cityzen Guayaquil

Property class: 3

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
You can look forward to free continental breakfast, a gym and a conference centre at Hotel Cityzen Guayaquil. Free in-room WiFi and a restaurant are available to all guests.
The current price is ฿1,229
฿1,697 total
29 Sept - 30 Sept

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a television, a phone, and a water bottle.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A neatly made hotel room with a bed, bedside table, lamp, and a hanging rack.

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of buildings through a large window, and a balcony with potted plants.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two single beds, a wooden headboard, a nightstand with a lamp, a telephone, and a framed picture on the wall.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden floor, a chair, and a window with curtains.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk with a vase of flowers, a dining table, and a painting on the wall.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, free WiFi, bed sheets

Presidential Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Downtown Guayaquil, a neighbourhood in Guayaquil, Hotel Cityzen Guayaquil is near a metro station. Nahim Isaias Museum and Municipal Museum of Guayaquil are cultural highlights, and some of the area's landmarks include Church of La Merced and Simon Bolivar Statue. La Perla Ferris Wheel and Barco Morgan are also worth visiting. Visit our Guayaquil travel guide
Map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101

What's nearby

  • An iguana on green grass.
    Seminario Park
    7 min walk - 0.6 km
  • A curved pathway lined with palm trees and colorful flowers, leading to a hilltop with colorful buildings.
    Malecon 2000
    7 min walk - 0.6 km
  • A curved pathway lined with palm trees and colorful flowers, leading to a hill with colorful buildings.
    Santa Ana Hill
    17 min walk - 1.5 km
  • Centennial Park
    5 min walk - 0.5 km
  • Sports Federation of Guayas
    12 min walk - 1.0 km

Getting around

  • Duran Train Station
    16 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    21 min drive

Restaurants

  • Costillas de Nico
    4 min walk
  • La Espanola
    2 min walk
  • El Lechón
    1 min walk
  • Restaurante Vegetariano Haysung
    2 min walk
  • La Tablita del Tártaro
    5 min walk

About this property

Hotel Cityzen Guayaquil

  • Hotel located in Downtown Guayaquil
  • You can look forward to free continental breakfast, a gym and a conference centre at Hotel Cityzen Guayaquil. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
    • A banquet hall, a lift and concierge services
    • Meeting rooms and luggage storage
  • Room features
  • All guest rooms at Hotel Cityzen Guayaquil offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.

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  • Restaurant
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฿1,180 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 22.4 per night.

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Cityzen Guayaquil pet-friendly?

Yes, Hotel Cityzen Guayaquil allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Cityzen Guayaquil?

As of 24 Sep 2026, prices found for a 1-night stay for 2 adults at Hotel Cityzen Guayaquil on 29 Sep 2026 start from ฿1,229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cityzen Guayaquil?

There is free parking nearby.

What time is check-in at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Cityzen Guayaquil?

Checkout is at noon.

Does Hotel Cityzen Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.16 per vehicle applies.

Where is Hotel Cityzen Guayaquil located?

Located in Downtown Guayaquil, this hotel is within a 10-minute walk of Centennial Park, Church of La Merced and Church of San Francisco. San Francisco Square and Seminario Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cityzen Guayaquil Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location in Centro (Downtown) Guayaquil. The staff were very helpful and always there when I needed them.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Excelente for solo and young travelers.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Hotel Antiguo pero bien cuidado y conservado Volvería sin duda
Stayed 5 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hospedaje no tiene nada que ver con la foto . Limpieza terrible el desayuno no es bariable la verdad.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio, habitaciones limpias
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perto de locais para se visitar, ocorreu um imprevisto no quarto mas foi resolvido me colocando em outro sem problemas
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024