Av. de Las Américas,junto al Aeropuerto, Intl. Jose Joaquin de Olmedo, Guayaquil, Guayas
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is probably the 4th time I stay at the hotel and everytime I'm there is a pleasant experience. Wonderful!
Luis
Stayed 1 night in May 2024
Response from Liss Caicedo R on 27 May 2024
Dear Luis,Thank you so much for sharing your feedback about your recent stay with us. We love to know you keep on choosing us and hope we keep it that way!
10/10 Excellent
IRENE, COLLEGE POINT
24 May 2024
IRENE
Stayed 1 night in May 2024
Response from Liss Caicedo R on 27 May 2024
Estimada Irene,Gracias por compartirnos su evaluación a nuestro hotel. Esperamos haber cumplido con sus expectativas y tener el gusto de asistirla en una futura oportunidad.
I like that is very clean and the workers are very friendly
Cecilia
Stayed 1 night in May 2024
Response from Nicole Cisneros on 12 May 2024
Dear Cecilia, We're thrilled to hear that you found our hotel very clean and our staff very friendly! Providing a clean and welcoming environment for our guests is a top priority for us. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Nicole CisnerosQuality Coordinator
Dear Vinod,Thank you for sharing your comments about your recent stay with us. We love to know that the highlight of your experience was our staff, we are very proud of them! Hope we get to serve once more soon.
Dear Jesus,Thank you for sharing your feedback with us. We will share this with the team and take actions to improve. But, if you have more information about what we could do better, we would really appreciate it.
Perfect for overnight stay before going to the Galapagos
Vinod
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 30 Apr 2024
Dear Vinod,Thank you for sharing your feedback about your recent stay with us. We love to know we delivered such a nice experience. Hope we get to serve once more soon.
The location was very convenient, nice staff and good food.
Luis
Stayed 1 night in Apr 2024
Response from Nicole Cisneros on 28 Apr 2024
Dear Luis, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking was appreciated.Sincerely, Nicole CisnerosCoordinadora de Calidad
10/10 Excellent
Ray
24 Apr 2024
Ray
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 16 May 2024
Dear Ray,Thank you for sharing your rating about your recent stay. Hope we delivered a nice experience for you.
We like to stay here when we arrive to Ecuador late at night, it is the closest good hotel near the airport. One thing I should consider next time I go is to notify the hotel we arriving late at night so the hotel can send a shuttle to the airport we didn’t do it and we were waiting for the shuttle which never came so we took a taxi which I didn’t like since is kind of dangerous plus taxis are too small for luggage
Priscilla
Stayed 1 night in Apr 2024
Response from Nicole Cisneros on 24 Apr 2024
Dear Priscilla, Thank you for choosing us, if you give us the flight information in advance we can arrange the shuttle service so we can pick you up at the airport, we will glad to give a secure and confortable service in our van. We really hope you can visit us back. Sincerely, Nicole Cisneros
10/10 Excellent
Shirlz
23 Apr 2024
Shirlz
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 16 May 2024
Dear Shirlz,Thank you for sharing your rating about your recent stay with us. Hope we matched your expectations
10/10 Excellent
Ignacio
15 Apr 2024
Ignacio
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 9 May 2024
Dear Ignacio,Thank you for sharing your rating about your recent stay with us. Hope you enjoyed it!
Dear Ignacio,Thank you for sharing your feedback about your recent stay with us. We love to know we delivered a nice experience and hope we get the chance to serve once more.
This hotel was perfect for Airport, 1nite & early depart with free shuttle.
rica
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 16 Apr 2024
Dear Rica,Thank you for sharing your comments about your recent stay with us. We love to know we were perfect for your plans! Hope we get to serve once more.
Dear Becks,Thank you for sharing your rating about our hotel. Please, if you have any comments or suggestions, do not doubt in letting us know.
10/10 Excellent
jorge
9 Apr 2024
Liked: Cleanliness, amenities
Clean as
Expected
jorge
Stayed 1 night in Apr 2024
Response from Nicole Cisneros on 9 Apr 2024
Dear Jorge, Thank you for giving us an excellent note, we are glad that we meet your expectations, and hope you can visit us back. Sincerely, Nicole CisnerosQuality Coordinator
10/10 Excellent
Patricia
6 Apr 2024
Rooms are very clean and well furnished.
Very high end and the prices are great.
The outdoor pool and jacuzzi are beautiful.
Patricia
Stayed 1 night in Apr 2024
Response from Liss Caicedo R on 8 Apr 2024
Dear Patricia,Thank you for sharing your comments about your recent stay with us. We love to know we matched you expectations. Hope we get the chance to serve once more soon.
The staff is beyond excellent! Friendly, professional, helpful and they made our experience and stay wonderful. The property is spotlessly clean, rooms very comfortable with great beds for a good night's sleep. Room service was prompt and the food from the restaurant was very good. An added bonus was the shuttle, which was waiting for us upon our arrival.
Kevin
Response from Liss Caicedo R on 4 Apr 2024
Dear Kevin,Thank you so much for sharing your feedback about your recent stay with us. We love to know we not only covered your needs but also, matched your expectations. Hope we get the opportunity to serve once more soon.
8/10 Good
Louise Alden
Travelled with group
31 Mar 2024
Liked: Amenities
Was picked up at the airport and taken to the hotel in about 2 minutes. Door-to door service was simply great! Breakfast also excellent.
Louise Alden
Stayed 1 night in Mar 2024
Response from Liss Caicedo R on 1 Apr 2024
Dear Mrs Alden,Thank you for sharing your comments about your recent stay with us. We love to know we covered your needs as a guest and hope we delivered a nice experience for you!
10/10 Excellent
Vira
29 Mar 2024
Vira
Stayed 1 night in Mar 2024
Response from Nicole Cisneros on 29 Apr 2024
Estimada Vira, Gracias por compartirnos su experiencia y por brindarnos una calificación de 5, esperamos nos vuelva a visitar. Atentamente, Nicole CisnerosCoordinadora de Calidad
Dear Maria,Thank you for sharing your feedback about your recent stay with us. We love to know we delivered such a nice experience for you. Hope we get to serve once more soon.
Dear Stephanie,Thank your for sharing your feedback about your recent stay with us. We hope we delivered a nice experience for your and that we get a new opportunity to serve you once more.
10/10 Excellent
Luis
17 Mar 2024
Luis
Stayed 1 night in Mar 2024
Response from Liss Caicedo R on 15 Apr 2024
Estimado Luis,Gracias por compartirnos su evaluación a nuestro hotel. Esperamos haberle brindado una agradable estadía y tener la oportunidad de asistirle en una futura ocasión.
Easily walkable to & from the airport, but super convenient shuttle was appreciated.
Francesco
Stayed 2 nights in Mar 2024
Response from Liss Caicedo R on 18 Mar 2024
Dear Francesco,Thank you for sharing your comments about your recent stay with us. We love to know we matched your expectations and we get to serve once more soon.
Dear David, Thank you for an excellent review, we are pleased to know that you enjoy your stay, hope yo can visit us back. Sincerely, Nicole CisnerosQuality Coordinator
Dear Mrs Eulalia,Thank you for sharing your comments about your recent stay with us. We are glad to know we made you feel comfortable and welcomed. Hope we get to see you soon!
10/10 Excellent
Richard
29 Feb 2024
Richard
Stayed 1 night in Feb 2024
Response from Liss Caicedo R on 3 Apr 2024
Dear Richard,Thank your for sharing your rating about our hotel. hope we matched your expectations and delivered a nice experience for you.
The staff was very attentive and always available to help with any need. Nearly all were bilingual in Spanish and English. The facilities and staff exceeded many of the hotels I've stayed in in the United States.
Robert
Stayed 2 nights in Feb 2024
Response from Nicole Cisneros on 27 Feb 2024
Dear Robert, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are glad that we exceeded the service to other properties you have stayed at. We hope you will visit us again. Sincerely,Nicole CisnerosQuality Cooridnatos
This is a terrific airport hotel. Located very close to the terminal with a convenient shuttle or walkable. The staff was exceptionally friendly and efficient. The hotel restaurant is much more than adequate. Overall an excellent choice if connecting overnight in Guayaquil.
Marc
Stayed 1 night in Feb 2024
Response from Liss Caicedo R on 23 Feb 2024
Dear Marc,Thank you for sharing your comments about your recent stay with us. We love to know we delivered such a nice experience for you. Hope we get to serve once more soon.
Great place and really close to the airport, They have a Shuttle all the time, friendly staff, clean and spacious.
Wilson
Stayed 1 night in Feb 2024
Response from Liss Caicedo R on 19 Feb 2024
Dear Wilson,Thank you for sharing your feedback about your recent stay with us. We love to know we delivered a nice experience for you. Hope to see you soon.
This is a great hotel. The beds, the linens, the whole hotel are very comfortable and clean.
Naomi
Stayed 1 night in Feb 2024
Response from Liss Caicedo R on 15 Feb 2024
Dear Naomi,Thank you for sharing your comments about your recent stay with us, we love to know we delivered such a comfortable experience. Hope we get to see you soon.
Dear Gary,Thank you for sharing your feedback about your recent stay with us. We love to know our staff was the hightlight of your experience. Hope we get to serve you once more soon.
This Holiday Inn is amazing! We’ve stayed here numerous times and it has always been excellent. The bartender Grace is super talented and makes her signature cocktails with ease. She makes a lot of her own ingredients making them unique. Bridgitte and the entire front desk staff are always welcoming. It’s like family. The other nice thing is that it’s only a couple of hundred yards to the airport so we just walk to the hotel when we arrive.
Larry
Stayed 1 night in Feb 2024
Response from Liss Caicedo on 6 Feb 2024
Dear Larry,Thank you for sharing such a kind review about your recent experience with us. We love to know we matched your expectations and Briggette and Grace stood out with their amazing service, we are so proud of them.Hope we get the chance to serve once more soon!
Dear Allan,Thank you for sharing your comments about your recent stay with us. We are pleased to know you love your experience. We hope we get the chance to serve you once more.
Very nice restaurant! Staff & services were excellent. All of the staff really seem to care about professionalism and providing quality service. Above & beyond expectations!
Matthew
Stayed 1 night in Jan 2024
Response from Nicole Cisneros on 30 Jan 2024
Dear Matthew, Thank you very much for taking the time to review our property. It's always heartwarming to hear that you found an excellent service and a care and professionalims staff. Hope you can visit us back. Sincerely, Nicole CisnerosQualiy Coordinator
10/10 Excellent
Angel
Travelled with family
29 Jan 2024
Liked: Property conditions & facilities
Staff are very friendly
Angel
Stayed 1 night in Jan 2024
Response from Nicole Cisneros on 30 Jan 2024
Dear Angel, Thank you for an excellent review, we are glad to know that our staff were very friendly. Hope ou can give the chance to welcome you back. Nicole CisnerosQuality Coordinator
Dear Joe,Thank you for sharing your comments about your recent stay with us. We love to know we delivered such a nice experience for you! We will gladly wait for you to come back!
The hotel picked us up at the airport and we felt very safe and taken care of. Every single staff member was friendly and helpful and professional. The breakfast in the restaurant was delicious and there were so very many choices.
The room (and the entire hotel ) was extremely clean and very comfortable. I was very happy to see a firm pillow and a soft pillow to choose from.
Naomi
Stayed 1 night in Jan 2024
Response from Liss Caicedo on 25 Jan 2024
Dear Naomi,Thank you for sharing your comments about your recent stay with us. We love to know we delivered such a great experience for you! That is always our goal and it is a pleasure to know we reached it. Hope we get the chance to serve once more soon.
Estimado Rafael,Gracias por compartirnos su evaluación a nuestro hotel y los servicios recibidos. Esperamos todo haya sido de su agrado y tener el gusto de asistirle en una futura ocasión.
Estimado Andrés,Gracias por compartirnos su evaluación sobre su reciente estadía con nosotros. Esperamos haber cubierto sus necesidades como huésped y por favor, si cuenta con alguna sugerencia, no dude en compartirla. Su retroalimentación es muy importante para nosotros.
Dear William,Thank you for sharing your feedback about your recent stay with us. Hope you enjoyed your experience and we get the chance to serve you once more.