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InterContinental Real Guatemala by IHG

5.0 star property
Peaceful retreat at Real InterContinental Guatemala: expert massages, diverse dining, and refreshing pools for a complete experience.

Choose dates to view prices

Just steps from Plaza Fontabella, Real InterContinental Guatemala offers true relaxation. The spa specializes in reflexology and hot stone treatments. Four restaurants serve international cuisine, and a café provides coffee options. Guests enjoy two outdoor pools and free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is ฿5,370
฿6,937 total
includes taxes & fees
4 Apr - 5 Apr

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Club lounge access (High Floor)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

City view

Premium Room, 2 Double Beds, Club lounge access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Zona 10, a neighbourhood in Guatemala City, InterContinental Real Guatemala by IHG is in the entertainment district and near the airport. Travellers eager for a bit of culture can stop by Popol Vuh Museum, while those who have shopping on the agenda may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Travelling with kids? Don't miss La Aurora Zoo. Explore all the area has to offer with ecotours and mountain climbing. Visit our Guatemala City travel guide
Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

What's nearby

  • Okland
    Oakland Mall
    10 min walk - 0.8 km
  • Elephant in captivity in a zoo in Guatemala City called La Aurora, caged space, limitation of freedom, human hegoism.
    La Aurora Zoo
    14 min walk - 1.2 km
  • Avenida La Reforma
    3 min walk - 0.3 km
  • Plaza Fontabella Shopping Center
    3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala
    11 min walk - 1.0 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    13 min drive

Restaurants

  • San Martín
    2 min walk
  • Restaurante La Poza
    2 min walk
  • Maya Lounge
    1 min walk
  • McDonald's
    1 min walk
  • The Market
    1 min walk

About this property

InterContinental Real Guatemala by IHG

Luxury family-friendly hotel near Oakland Mall
Located close to Plaza Fontabella Shopping Center and Europlaza, InterContinental Real Guatemala by IHG provides a free daily manager's reception, a terrace and an art gallery on-site. Treat yourself to a deep-tissue massage, reflexology or a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sunloungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Luggage storage, massage treatment rooms and free newspapers
  • A banquet hall, smoke-free property and 20 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 239 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and deep-soaking baths
  • 48-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,186 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 14 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 160.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

  • Fee for buffet breakfast: from approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

Does InterContinental Real Guatemala by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on 4 Apr 2026 start from ฿5,370, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Real Guatemala by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of GTQ 1200 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Real Guatemala by IHG?

This property doesn't offer parking.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 3:00 PM for a fee.

What time is check-out at InterContinental Real Guatemala by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Real Guatemala by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM-11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is InterContinental Real Guatemala by IHG located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

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Reviews

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 724 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

Reviews

6/10 Okay

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and service was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.
Stayed 4 nights in Jan 2026

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the amenities, the cleanliness. Everything was beautiful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Imani

Liked: Cleanliness, property conditions & facilities
My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .
Stayed 5 nights in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Nubia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff is very helpful and close to the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire experience from check-in to check out what’s phenomenal. Lezlie, member of management was extremely helpful. Guido, from the club lounge was magnificent. The pool area was very enjoyable and the jacuzzi, perfectly comfortable. We will definitely stay here again!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was incredibly comfortable. I really did have a slight sewage smell when i first opened the door, but it went away. Staff were great
Stayed 1 night in Oct 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice hotel to stay in while visiting family! Walking distance to everything, easy uber rides to Cayala, great food/drinks on the 5th floor! Pool and jacuzzi were amazing with heated pool and large 8 person jacuzzi. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARIO HUMBERTO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very comfortable, with excellent restaurant, room service, and laundry service. The staff is extremely friendly and makes you feel at home. This is one of the best hotels I've ever stayed in. I highly recommend it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is always the best choice, close to the airport, neat environment, Restaurants offer great food choices.
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel though a bit outdated. Restaurants are average but lots of other restaurants in walking distance.
Stayed 1 night in May 2025

10/10 Excellent

maria

Very nice property, staff super professional, excellent location, excellent breakfast. Thank you so much everybody, thank you so much the lady Azul who works in the ice cream shop, very nice professional
Stayed 3 nights in May 2025

10/10 Excellent

Denali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!
Stayed 1 night in Feb 2025

8/10 Good

Alcides

Liked: Cleanliness, staff & service
Our stay was good , Friendly and help full staff. Nice Breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!
Stayed 1 night in Jan 2025

6/10 Okay

Mariette

This hotel is in the middle of it all. You have a lot of restaurant options around. It is not an ultra clean hotel, or ultra modern, but it does the work.
Stayed 1 night in May 2025