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Hotel Montecarlo

2.5 star property
A peaceful garden sanctuary near Paseo Cayala where the concierge team provides personalized service and attention to every detail

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Hotel Montecarlo offers a peaceful retreat steps from Paseo Cayala. Guests enjoy a tranquil garden, in-room WiFi, and complimentary newspapers. The concierge team and 24-hour front desk handle dry cleaning and other requests throughout the stay.

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Montecarlo

  • Hotel near Paseo Cayala
  • Hotel Montecarlo provides amenities, such as a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • English breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
    • Concierge services, a TV in reception and tour/ticket information
    • A 24-hour front desk and luggage storage
  • Room features
  • All guestrooms at Hotel Montecarlo offer comforts such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with cable channels
    • Ceiling fans and daily housekeeping

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 5.00 for adults and from USD 5 for children
  • Airport shuttle fee: USD 10.00 per vehicle (return)
  • Airport shuttle fee per child: USD 10.00 (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

What time is check-in at Hotel Montecarlo?

Check-in begins at 3 PM.

What time is check-out at Hotel Montecarlo?

Checkout is at noon.

Does Hotel Montecarlo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per vehicle applies.

Where is Hotel Montecarlo located?

Located in Zona 1, this hotel is within a 10-minute walk of Museo de Ferrocarril, Museo de Musicos Invisibles and Museum of Invisible Musicians. Palace of Justice and Church of St. Francis are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.6

5.4

Cleanliness

4.6

Location

5.4

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 4 out of 15 reviews
Rating 2 - Terrible. 5 out of 15 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible location next to loud bars and heavy bus route
Stayed 9 nights in Dec 2019
Verified

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities

don't do it!!!

Do not book here.I arrived at the hotel and was told I did not have a reservation even after I showed the comfirmation E mail.Then she tried to charge me more money.The place was dark and musty.I left to find other lodging.A real hassle.
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

David Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hay mejores opciones no lo recomiendo

En terminos generales no fue bueno, no lo recomiendo. mejor buscar otras opciones si desesn el mismo sector.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wifiが室内では繋がらなかったが、その後リセットしてもらったがまた繋がらなくの繰り返しだった、それを考慮する必要がある 元の部屋から部屋内にバストイレ付きの部屋は無償で変えてもらいありがたかった フリーのウォーターサーバがあり貴重だった
Stayed 2 nights in May 2019
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend as manager speaks English.

good for price charged
Stayed 7 nights in Dec 2018
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo!!

Muy mal el Hotel, no es nada cómodo y mucho menos acogedor... Las imágenes dicen una cosa y en lo personal nada que ver... La verdad no lo recomiendo.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Plutôt moyen

Même si l'hôtel est plutôt bien situé dans la zona 1, la rue est assez glauque le soir. Rien aux alentours pour dîner. L'hôtel mériterait un bon rafraîchissement car tout est vieillot.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Regular hotel

I had issue with water service and thats not ok...
Stayed 3 nights in May 2018
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free shuttle service to the airport (Ben of orbitz.com promised there was free shuttle service). No spoken English by most staff.. Very filthy room (hair in sink drain...was not cleaned by staff whilst I went out for several hours the evening of February 27, 2018, in Guatemala City, though the promise was made). Hotel in sketchy area of the city. Ben of Orbitz.com told me by phone when I made the booking that it is 2.5 stars...but Ben didn't volunteer this information, I had to think to ask him the quality.
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities, room comfort

Find a Better Place

This hotel was a Dump!!! The place was awful and I Never get bothered. The rooms were old and cramped. The water fountain was dry. The desk receptionist could not order a cab and spoke nearly no English. The wifi only ran at night. We were only there to catch a plane, but I'm sure there are much better places than this.
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018
Verified

8/10 Good

Ovidio

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Randall

Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad location, dirty place and bad service.

Verified

4/10 Poor

mekonnen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort