Exterior

Reviews of Red Roof Inn Greensburg

2 out of 5
Red Roof Inn Greensburg
111 Sheraton Dr Rt 30, Greensburg, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 586 reviews" "
Rating 8 - Good. 204 out of 586 reviews" "
Rating 6 - Okay. 70 out of 586 reviews" "
Rating 4 - Poor. 37 out of 586 reviews" "
Rating 2 - Terrible. 34 out of 586 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Recordo, Rediresponse Specialist on 21 May 2024
Hello Dakota, Thank you for taking the time to complete our survey. The staff at the Red Roof Inn Greensburg and I felt great seeing your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 Poor

Sarrah

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 15 May 2024
Hi Sarrah,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Greensburg. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terrible

Lesa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Samantha RediResponse Specialist on 11 May 2024
Thank you for your review, Lesa. The staff at the RED ROOF INN GREENSBURG and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management RediResponse Specialist

4/10 Poor

ROBERT

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on bed, floors dirty, dogs barking all hours of the night, people permanently living there with kids running up and down the halls, the room down from me was cooking inside
Stayed 1 night in May 2024
Response from Samantha RediResponse Specialist on 10 May 2024
Dear Robert,Thank you for taking the time to tell us about your experience at the RED ROOF INN GREENSBURG. You indicated that the stains on the bed, the uncleanliness of the floor, the noise disturbance and the other concerns you highlighted hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Samantha Red Roof Management RediResponse Specialist

6/10 Okay

Jeny

Liked: Staff & service
The hotel was okay. If all you need is a mediocre hotel for a night, this is fine.
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 5 May 2024
Dear Jeny,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBURG. It's great to hear that you were pleased with our hotel prompting your 3/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 Excellent

COLLEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a convenient location. Easy to get to.
Stayed 1 night in Apr 2024
Response from Xao RediResponse Specialist on 17 Apr 2024
Thanks for sharing your feedback with us, Colleen. The staff at our Red Roof Inn Greensburg was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our clean property and our convenient location, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

4/10 Poor

Bracy

Disliked: Cleanliness, property conditions & facilities
Dirty room
Stayed 2 nights in Apr 2024
Response from Dannielle Rediresponse Specialist on 13 Apr 2024
Dear Bracy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean room. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I made a last minute booking and got a great rate. The room, linens, and bathroom were extremely clean. Staff was friendly, breakfast and toiletries are provided. Simple, but more than satisfactory stay. I’d certainly go again.
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on 6 Apr 2024
Dear Amy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensburg. I am happy to see that the value to price ratio met your expectations and that you were pleased with the cleanliness of the bathroom, that breakfast is provided as well as the friendliness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Front desk staff is helpful and friendly.
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on 29 Mar 2024
Dear Corinna,Thank you for taking the time to write a review of your stay at the RED ROOF INN GREENSBURG. It's great to hear that the value to price ratio met your expectations. You also mentioned that you were pleased with our helpful and friendly front desk staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 Good

Paul

Travelled with family
Ok. Basic motel.
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on 26 Mar 2024
Dear Paul,Thank you for taking the time to write a review of your stay at the RED ROOF INN GREENSBURG. It's great to hear that your stay was okay and you were pleased with our basic hotel. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on 17 Mar 2024
Dear Christa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensburg. It is good to know that you enjoyed your stay, prompting your 5/5 score. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean especially the bathroom and quiet.
Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on 14 Mar 2024
Dear John, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN GREENSBURG regarding the friendly service and cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Very Pleased..!
My Fiance and I came to the Red Roof Inn after having a bad check in experience at another hotel. We left, canceled our reservation and booked with the Red Roof Inn instead. It turned out to be the very best decision we could have made. We had a very pleasant experience there. Staff was polite, Room was very clean, free Wifi and the bed was very comfortable. We would definately book with them again..!
Stayed 3 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 20 Feb 2024
Thank you, Ronald, for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBURG. It’s great to see you enjoyed your stay, resulting in a 10/10 score. We at Red Roof aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You highlighted you were pleased with our polite staff, very clean room, free WIFI, and very comfortable bed. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another pleasant stay in the future. Sincerely, Red Roof Management

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Nishaye RediResponse Specialist on 18 Feb 2024
Dear Ashley,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Greensburg. We are sorry you had a less than satisfactory experience, prompting your 6/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Manager is very friendly and client friendly
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on 13 Feb 2024
Dear Richard, Everyone here at the Red Roof Inn Greensburg was proud to see your 5/5 score. Your kind words regarding our friendliness are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Red Roof Management

8/10 Good

Pam

Travelled with pets
Disliked: Cleanliness
It has improved however there is trash and cigarette butts everywhere near the doors and in grass near doors.
Stayed 2 nights in Feb 2024
Response from Tianna RediResponse Specialist on 11 Feb 2024
Dear Pam,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensburg. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the property. While our goal is to deliver positive experiences for all guest, it appears we fell short with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Good

Pam

Stayed 2 nights in Feb 2024
Response from Adraine Rediresponse Specialist on 6 Feb 2024
Hello Pam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was a disappointment
Stayed 1 night in Feb 2024
Response from Toni-Ann RediResponse Specialist on 4 Feb 2024
Hello William, Your comments regarding your stay at our Red Roof Inn Greensburg are disappointing to see. You indicated that it was inconvenienced due to our property not providing breakfast. Please note that we are located in close proximity to multiple eateries should you require this amenity. We appreciate your comments and you making us aware of your concerns.Thank you again. We wish you the best in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Carrie

Stayed 4 nights in Jan 2024
Response from Toni-Ann RediResponse Specialist on 4 Feb 2024
Hello Carrie,I am pleased to have had you as our guest at our Red Roof Inn Greensburg. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 Excellent

Goldy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision I made. Great experience. Clean, nice room surrounded by mall shops.
Stayed 2 nights in Jan 2024
Response from Chevanese RediResponse Specialist on 1 Feb 2024
Thank you, Goldy, for your recent review of your stay at the Red Roof Inn Greensburg. It's wonderful to hear that you had a great experience with us, especially regarding the cleanliness of our rooms and the convenience of our location. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Chrystall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff.
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 27 Jan 2024
Hi Chrystall,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensburg with us. It was so rewarding to see that we earned your 5/5 score with our friendly and attentive staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

2/10 Terrible

Benjiman

Stayed 1 night in Jan 2024
Response from Samantha Rediresponse Specialist on 26 Mar 2024
Thank you for your review, Benjiman. The staff at the RED ROOF INN GREENSBURG and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management Rediresponse Specialist

10/10 Excellent

Mary

Stayed 2 nights in Dec 2023
Response from Kerry-Lee RediResponse Specialist on 18 Jan 2024
Hello Mary, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBURG. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Mangement

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from OnielRediresponse Specialist on 15 Jan 2024
Hi Juanita,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greensburg. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

6/10 Okay

Chad

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Xao RediResponse Specialist on 9 Jan 2024
I appreciate the time that you took to share your sentiments with us, Chad. Our team at the Red Roof Inn Greensburg appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 9 Jan 2024
I appreciate the time that you took to share your sentiments with us, Ryan. Our team at the Red Roof Inn Greensburg appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a previous unpleasant experience at a different Red Roof Inn, we worried about another one. This one was quite different. The room was pleasant and had a refrigerator with a separate freezer compartment. This was useful because we were carrying many food items to distribute over several days. The bathtub drain drained slowly when we arrived. When we alerted staff as we went out the next day, it was fixed when we returned. As we cleaned our own crumbs as we were leaving, we discovered much dust that should have been removed before we checked in. Maybe the room had not been used for several days. The room door knob had broken the plaster on the wall despite a reinforcement having been installed. The mesh of the plaster was visible in the depression. When I informed the desk, they said "That keeps happening in that one room." Not sure if that's a good answer. Coffee available 24 hours, but no breakfast items. It is convenient to numerous restaurants. But we would definitely stay there again if we needed to.
Stayed 3 nights in Dec 2023
Response from Xao RediResponse Specialist on 9 Jan 2024
Thank you for sharing your feedback with us, Marc. The team at the Red Roof Inn Greensburg was pleased to know that you were fond of our pleasant rooms and that our staff addressed the bathtub issue. However, you made mention of the broken plaster on the wall and the subpar cleanliness. As such, your sentiments may has been shared with the property.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. We loved having you under our roof and we can’t wait to have you under our roof again in the future.With thanks,Red Roof Management

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 4 Jan 2024
I appreciate the time that you took to share your sentiments with us, Michele. Our team at the Red Roof Inn Greensburg appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine. Only dissapointment was I arrived an hour early, but they charge $15 for early check in. I feel that if you are close and the room is ready this fee should not be chanrged.
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 4 Jan 2024
Thank you for sharing your feedback with us, George. The team at the Red Roof Inn Greensburg was pleased to know that our hotel was satisfactory. However, you made mention of the early check-in fee not being to your liking. Please be advised that fees can be charged for early check-ins and late check-outs. Nevertheless, your feedback may be taken into account.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

10/10 Excellent

James

Travelled with partner
Great stay and location
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 4 Jan 2024
Hi James,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensburg with us. It was so rewarding to see that we earned your 5/5 score with our great location that provided you with a great stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Ryleesha

Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 24 Jan 2024
Thank you for sharing your 5/5 rating with us, Ryleesha. Our staff at the Red Roof Inn Greensburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

8/10 Good

Rollon

Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on 20 Jan 2024
Thank you, Rollon, for being our guest at the Red Roof Inn Greensburg. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on 26 Dec 2023
Hello David, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GREENSBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tianna RediResponse Specialist on 17 Dec 2023
Hello Barbara, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Greensburg appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Adraine Rediresponse Specialist on 15 Feb 2024
Hello Rhonda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensburg and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Amy

Stayed 1 night in Nov 2023
Response from Xao RediResponse Specialist on 22 Dec 2023
I appreciate the time that you took to share your sentiments with us, Amy. Our team at the Red Roof Inn Greensburg appreciated your 4/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms. Close to shops and restaurants
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on 28 Nov 2023
Hi Tammy,Thank you for telling us about your recent visit to RED ROOF INN GREENSBURG. I was happy to read that our clean rooms and close proximity to stores met your standards. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on 21 Nov 2023
Hello Devin,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBURG and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excellent

Angel

Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on 14 Nov 2023
Hello Angel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBURG and I were delighted to see perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on 9 Nov 2023
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBURG and I were delighted to see perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on 3 Nov 2023
Hello Carrie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensburg and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and clean and all the staff are very friendly and caring 😊. We will be back again
Stayed 3 nights in Oct 2023
Response from Abigail RediResponse Specialist on 3 Nov 2023
Hello Shanell,Thank you for taking the time to tell us about your stay at the Red Roof Inn Greensburg. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our good customer service and the clean room. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Elevator
The hotel was clean and comfortable our only complaint is there is no elevator so you will have to carry all items up stairs if you are on the 2nd floor
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 1 Nov 2023
Dear Valued Guest,Thank you for sharing your feedback with us. The team at the Red Roof Inn Greensburg was pleased to know that you were fond of our cleanliness and our comfortable location. However, you made mention of the lack of an elevator. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Brad

Liked: Cleanliness, staff & service
Nothing fancy. It was convenient, clean and relstively ine pensive. No breakfast.
Stayed 3 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 1 Nov 2023
Thanks for sharing your feedback with us, Brad. The staff at our Red Roof Inn Greensburg was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our convenience and cleanliness, along with our inexpensiveness, which were pleasing to read. In relation to the breakfast, while we do not offer one, please feel free to take advantage of the eateries in the area.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Beijia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 30 Oct 2023
I appreciate the time that you took to share your sentiments with us, Beijia. Our team at the Red Roof Inn Greensburg appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

daria

Stayed 1 night in Oct 2023
Response from Kamaria Red Roof Management RediResponse Special on 27 Oct 2023
Hello Daria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBURG and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David, Pleasant Gap

Liked: Staff & service, property conditions & facilities
I needed a relatively inexpensive place to stay after attending a show at the nearby Palace Theatre and this place worked out fine.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 25 Oct 2023
The team at our Red Roof Inn Greensburg would like to thank you for sharing your feedback with us, David. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our affordability and our property being satisfactory for your stay delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, the rooms were exceptionally clean and the room rate was fair. I will book here again next time I am back in Greensburg.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 25 Oct 2023
Hi Christopher,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensburg with us. It was so rewarding to see that we earned your 5/5 score with our pleasant staff and our exceptionally clean rooms. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on 21 Oct 2023
Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensburg and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist