8/10 Good
Elaine
3 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was quite pleasant, despite its size the staff were friendly and polite, which may be a reflection of great customer service training.
The rooms were generally clean and tidy and any issues were dealt with promptly. In room facilities were good and if any extras were needed the staff were only willing to help. Eg. They did not have an iron available when I needed one, they offered the alternative of ironing my clothes for me.
The hotel has a number of restaurants and bars, a wide variety of foods to suit most palates. However in the main restaurant that provides a buffet menu for a large amount of people the food can fall below par. Unfortunately a number of people from our party got food poisoning! Including me! I see this is not an isolated issue as this seems to have been mentioned in other reviews. Not sure what the food safety practices are like behind the scenes…
Overall light, airy, family friendly hotel with plenty to do and great customer service but need to look at their food hygiene training.
Elaine
Stayed 3 nights in Oct 2025