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Reviews of Lato Annex Boutique Rooms

4 out of 5
Lato Annex Boutique Rooms
34 Epimenidou, Heraklion

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Megan

I picked this hotel because I thought it was be close and convenient to the port. It didn’t seem like a nice or safe area. Lots of graffiti and there was a homeless man sleeping in the street with a mattress by the steps down to the main road. The WiFi also didn’t work.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price!
Stayed 1 night in Nov 2023

8/10 Good

Mitasree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Room was vey comfortable. Good amenities and vey helpful staff. Convenient location
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel/Cleaners a bit pushy
Honestly the hotel was super central and was a great last minute find for one night. I didn't expect much but actually I thought my room was great. The morning I was leaving however, the cleaners were a bit aggressive and had parked their cleaning supplies and laundry outside of my room and then came into my room asking when I was leaving. Checkout is clearly indicated as 11am so it was unfortunate that they were pushy and didn't fully allow me to enjoy the last few hours of my trip to Crete before my flight. Additional training would be helpful so that others are not similarly impacted.
Stayed 1 night in Oct 2023

8/10 Good

jose i

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Rita

Travelled with group
Rita
This is definitely not a four star hotel. We were put in the annex and the rooms are small and dated. There was some loud music playing because of a festival there when we were there which was annoying you hear the airplanes flying amenities are sparse, breakfast was good. They also held our luggage which was a positive. It might be nice for just one night if you’re flying out but it wasn’t comparable to what we had in Santorini or Mykonos or Athens. Customer Service was mediocre. The main hotel looked better than the annex but I didn’t see a room there so I can’t comment.
Stayed 2 nights in Sep 2023

8/10 Good

Linda

Liked: Amenities
Very clean with a wonderful breakfast. Area is in a convenient location. Good value and nice staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Ornella

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern and suited our needs. The hotel is located close to many restaurants and parking is available at the harbour if you don’t secure on street parking. The breakfast buffet provided a wide variety of food. Egg, bacon, pastries, fruit yoghurt, cheeses, olives etc etc The coffee machine also dispensed a fairly good cappuccino.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Great location near the port
The breakfast here was AMAZING. It was included with the room and worth it. No parking on-site, but they give you free parking just a short walk away at the port. Only complaint is our linens didn’t look the cleanest. There were stains on the outer comforter and on the fitted sheet. We ended up turning around the comforter so the stains were at our feet.
Stayed 2 nights in Sep 2023

10/10 Excellent

OLGA

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Bo, Stamford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel convenient to all, ferry, Down Town, restaurants, reasonably priced.
Stayed 3 nights in May 2023

8/10 Good

Geary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night before a morning ferry. The hotel worked well for that. The staff were very helpful.
Stayed 1 night in May 2023

4/10 Poor

jeff

Liked: Cleanliness, property conditions & facilities, room comfort
We did not get the room we paid for, had booked an Annex room with sea view, got a room in main building on 2nd floor with some sea view but mainly showed roof of dilapidated building next door.
Stayed 2 nights in Apr 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Close to the city center and sea. Perfect location.
Stayed 3 nights in Jan 2023

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Iosif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location love it
Stayed 1 night in Oct 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hôtel tout près du centre ville, chambre avec vue sur la citadelle
Stayed 1 night in Jan 2024

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de hautes prestations
Séjour fort agréable, et surprise en arrivant, nous avions été reclassés dans le 4 étoiles Prestations de qualité, personnel aux petits soins, emplacement idéal
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

Pierre

Liked: Staff & service, amenities, property conditions & facilities
Chambre recente et en excell
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Μικρό δωμάτιο
Πολυ μικρό το δωμάτιο χώρις μπαλκόνι με ενα μικρό παράθυρο που εβλεπε απεναντιτοίχο στο ενα μέτρο. Η εξυπηρέτηση άριστη!!!
Stayed 1 night in May 2021