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"Friendly staff"

"the room needs alot of TLC. needs upgrades!"

"My family has been staying at this hotel for decades, formerly known as The Crest. We stayed because it was a little hidden gem outside of town and it was cheap. After having been letdown by The Crest, twice within the last year and a half, we were a little leery of staying here again. We are so glad we gave it a shot. Now known as The Herondale. The whole place has undergone an incredible facelift. It was so clean and refreshing. The front desk staff was so welcoming and attentive. The beds,...

"Loren at the front counter was absolutely amazing. She was very professional and helpful. She also made our stay very friendly and warm."

"Room was clean, great location. Would stay again."

"Bed was comfortable......but bathroom could have been cleaner (smelled a little like urine....no ice machine on property...."

"Overall, this really was a great hotel experience. It seems it’s mostly a hostel but has a few hotel rooms with their own showers; we got a king bedroom with our own shower. It worked out great. The shower / bathroom was great and it was well decorated. The front desk staff were very kind and friendly on arrival and when we left. If you have any mobility challenge, this is not the place for you as you have to climb some stairs. The bed is fairly firm, but not hard per se. Street parking...

"Unique and beautiful! We had a room that overlooked the river. I loved watching the ships go by, the tide rise and the birds dive to get a meal. The staff was wonderful and the room is exactly what you see in pictures. We would definitely stay here again."

"Nice stay with a great location in Astoria. The Sunday Market was right outside the door. Not having parking lot was the only downside, but we were always able to find a spot within 2 blocks of the hotel."

"For the solo, female traveler: The staff was all female and except for the sullen, younger girl the morning of checkout- EXCEPTIONAL staff, very friendly, welcoming and helpful. The place is modern and boujee, loved the jersey robes in the room, exceptional bed and bath linens. Even though my room, #31, had doors to outside, trolley line/city view, I felt safe. The caveat here was the noise. For a Monday night, the place did a very good sunset business and since sunset wasn't until 9 and the...

"The entire place was amazing great location and amazing staff"

"We enjoyed our stay. Room was modern and the bed was very comfortable. Location is close to downtown. Our only interaction with staff was very positive. We will stay at the location every time we come to Astoria."