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"The woman staff at the front desk was lovely at check in the first day, the male staff at the desk afterwards were not. Sadly I was shrugged off when asked a question about the printing station, and was not even looked at when trying to ask questions about other things with the hotel - when checking out the man at the front counter said “leave it there” regarding my room keys but did not look at or address me. However, a lovely midnight staff gentleman got me another blanket in the middle of the night which was very sweet. "

"Overall great but freeway was loud at night. "

"Room was clean, staff was very helpful and friendly "

"Our room smelled like urine. Hallway had an overwhelming smell of weed. Bedsheets had stains on them. Mattress were very broken in and not comfortable. Shower did not work very well. Staff was very friendly and helpful. Just not a well maintained hotel. Would not stay again. "

"Bar had great drink selection but dinner menu limited but still some great options. "

"The person working late night, Ashley, was excellent. So friendly and helpful. "

"The breakfast was gross,cold. The room was clean,hotel was clean. Hot tub and pool were out of order on Sunday due to high levels of chlorine levels. When we got into the hot tub on Saturday It immediately burned our eyes so we got out. The hot tub also turned my wedding ring grey/tarnished. For the price we paid we could not enjoy the amenities the breakfast was gross. I don't know if I would stay here again. "

"Terrible front desk "

"Clean, breakfast was good, staff is helpful. Kids had fun in the pool with the changing lights! Easy walk to VanAndel Arena! "