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"Staff were very welcoming and helpful. It has been along time since i have ran into staff who are sincerely nice and upbeat naturally. From maintenance, cleaners and management. Not a one displayed trained welcoming and schooled niceness. "

"Was ok"

"The property is above average and reasonably priced. Ideal for budget stays. The staff is always polite, friendly, and helpful. Will stay again."

"Clean comfortable room and very friendly staff. Will stay there again when in Lansing"

"Good"

"The rooms were new and fresh and clean and staff top notch. Beds comfy. Parking plentiful. Loved the welcome with cookies to welcome Michigan State University grads and families. All around great! And saved us when we had to cancel our three rooms for family at the Red Roof Inn in Lansing - dirty, cigarette smokers running desk, trailer of cats in the pothole parking lot, place in complete disrepair. Crowne Plaza IHG saved us and then some. Also had a great - but a tad pricey - buffet...

"The room was very dated. The carpet is either very very old or very very dirty. No towel bar in the bathroom.the toilet is sooooo low to the ground, it was very heard to use. Staff was very accomodating. But this hotel needs a lot of updating!"

"Breakfast menu was not good at all. Very disappointed. I should of just skipped it and went to McDonalds."

"Job well done"

"Remodel and no pool. And did not inform me through Expedia!"

"The hotel is undergoing renovations and I think a change of ownership. The sign still says it’s a Clarion but it’s advertised as Lansing Delta West. The room was a bit shabby but clean, comfortable and spacious. I could hear guests on both sides through the walls and they were not being overly noisy. The grounds, sidewalks and common areas are currently in poor condition which I assume will be taken care of as renovations continue. There is a large indoor pool and patio area that looks like it...

"We were forced to book another hotel --through expedia--upon arriving and seeing a trailer full of cats, the desk staff smoking, doors with destroyed paint, pothole ridden parking lot. The place is awful and we would have felt unsafe and exposed to smoke and cat fur (one of our family members has severe allergies). I didn't even go in. I left a voicemail canceling our stay. Regrettably I didn't say why. I will be disputing the charges. "

"This was the worst hotel experience I have ever had, even for just one night. The rooms were in terrible condition, with very poor lighting, and the bathroom drainage did not work. The entire room was extremely dirty and clearly not maintained properly. The front desk service was also very disappointing and unprofessional. What made the experience even worse was their handling of the security deposit, which felt dishonest and misleading. They would not respond properly to customer service calls...

"The room smelled of cigarette smoke. I didn’t stay there."

"I liked that it was close to the location I was visiting. The room was very comfortable and easy to get to, close the parking. I like that we didn’t have to pay for parking. It was included. I like that it was quiet."

"Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room."

"Overall clean"

"You can’t get a better value for your money anywhere else in East Lansing. Excellent property, close to grocery stores, eateries and other stores. Breakfast was way better than the Marriott AC Lansing hotel where we stayed earlier."

"I thought with the cost of the room it might include breakfast or other emmenities. Also there were additional charges added to my bill which I was not aware of."

"Room was spotless and silent, I don’t think we heard another guest our entire stay, despite them being fully booked. The rooms were a great size, had a mini fridge/freezer and microwave in room! Also plenty of storage and a full desk. It was nice to set up and unpack, and not feel like we’re living out of our suitcase. The man at the front desk that checked us in was so kind and helpful, and told us all the amenities and local spots to check out! The hotel is beautiful and very well maintained,...