Family Room | Down duvets, desk, blackout curtains, iron/ironing board

Reviews of Heritage Motor Inn Goulburn

3.5 out of 5
Heritage Motor Inn Goulburn
69 Sydney Road, Goulburn, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 511 reviews" "
Rating 8 - Good. 193 out of 511 reviews" "
Rating 6 - Okay. 54 out of 511 reviews" "
Rating 4 - Poor. 17 out of 511 reviews" "
Rating 2 - Terrible. 5 out of 511 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet friendly staff Just found the shower door very thin
Stayed 1 night in May 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

10/10 Excellent

jean

Liked: Property conditions & facilities
Bed was great
Stayed 2 nights in May 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

10/10 Excellent

Sandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful, friendly, professional staff. an older hotel, in some places a bit tired, but very clean
Stayed 1 night in May 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

6/10 Okay

Ken

Stayed 1 night in Apr 2024
Response from Rohit on 24 May 2024
Thankyou.

10/10 Excellent

Vasile

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was easy to book and check-in and even got an upgrade. Place is clean and parking is at your doorstep. Thank you again for making my stay comfortable.
Stayed 1 night in Apr 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassle, very easy
Stayed 1 night in Mar 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

10/10 Excellent

Rita

Stayed 1 night in Mar 2024
Response from Rohit on 25 May 2024
Thankyou so much for the lovely feedback. We hope to see you next time.

10/10 Excellent

Leslye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic country motel—decor a little dated but didn't matter at all! The room was spotlessly clean and the king sized bed was beautifully fresh and comfortable. Communication was great, as we had some requests which were accommodated with ease. Our room was very quiet, even on a busy night with the whole motel booked. We took advantage of the in-house restaurant which was great too. Typical bistro style menu, with a couple of Indian meals on offer too. I love curry and ordered the Beef Korma—delicious. My hubby ordered steak which was cooked perfectly to his liking. Very favourable stay, would not hesitate to book again.
Stayed 1 night in Mar 2024

6/10 Okay

Mustafiz

Travelled with partner
Liked: Cleanliness, staff & service
Property condition and features are outdated. Needed to climb uncovered stairs with bags very carefully.
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location , staff, beds are great nil noise only the security lights on all night perhaps on a timer besides that all good
Stayed 1 night in Mar 2024

4/10 Poor

Irfan

Disliked: Cleanliness, staff & service, property conditions & facilities
Was just ok
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Staff & service, amenities
Nice facade. Good sized room. Beautiful restaurant. Food was nice and was bought to our room in a timely fashion (room service). Bed was very lumpy.
Stayed 1 night in Feb 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No breakfast service although still advertised on website. English skill of reception staff in the evening was unable to be understood over the phone.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Stayed 1 night in Feb 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size, and it was a reasonably quiet spot. The only thing was there was a leaky downpipe out the front of the window that was dripping with the rain
Stayed 1 night in Feb 2024

8/10 Good

Gurjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Parbati

Travelled with partner
Liked: Amenities
The location is very nice. The room was absolutely beautiful
Stayed 1 night in Feb 2024

4/10 Poor

Graeme

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very disappointing. We booked via Expedia and their reviews were great. If we had not prepaid a non refundable fee we would have gone elsewhere. Whilst the room was spacious the cleanliness was not good. Dust on furniture (couch, wardrobe etc) cobwebs in light fittings, back of bathroom door dirty. The whole room/bathroom need renovating.
Stayed 1 night in Feb 2024

8/10 Good

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Gouldburn
WE had travelled from the ferry at Geelong and needed a feed and a bed. This motel provided both those with a comfortable bed and most importantly pillows and a great shower. We had good food at the restaurant and were sleeping in no time. thank you.
Stayed 1 night in Feb 2024

8/10 Good

Garry

Stayed 2 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Excellent service. I needed early check in and they could not have been more helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew, Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large including a corner bath. Very large selection of dinner options in the restaurant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hoa

Stayed 1 night in Jan 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Road noise, room in need of an upgrade. No staff available for the restaurant at opening time.
Stayed 1 night in Jan 2024

10/10 Excellent

Genna

Stayed 2 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room. Restaurant onsite had friendly staff and food was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will stay there again
Stayed 1 night in Dec 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A little disappointing?
The stay it self was ok ,the meal in the restaurant, to be polite wasn’t eatable and very pricey, sorry to say ,the main bed in the room was very soft but other than that it was ok ,
Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The st
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The size of the room and the number of beds was perfect for my family. The area was peaceful and quiet and we were able to get a good rest. Check in and check out were quick and easy. Our stay was short, but we would stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

8/10 Good

Jacky

Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, friendly staff, clean room, comfy bed
Stayed 1 night in Nov 2023

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful, quick and efficient check in. A little dated, but clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

8/10 Good

Andrena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and welcoming. The rooms were large and the bed very comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation, quiet, clean and very good customer service.
Stayed 1 night in Nov 2023

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay for our weekend Melb to Sydney/return
Stayed 2 nights in Nov 2023