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Reviews of Empire Hotel Goulburn

2.5 out of 5
Empire Hotel Goulburn
286 Auburn St, Goulburn, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 4 out of 54 reviews" "
Rating 2 - Terrible. 5 out of 54 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Brett, Langwarrin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
On arrival staff advised us that there was an on-site night club that was open until 2:30 am, on inspecting the room we could hear a busker across the street so no noise insulation. Car park was 4 metres from night club entrance. Car park is also a busy thoroughfare from Main Street. We cancelled our reservation bar staff were very accommodating & understanding. Pub was nice.
Stayed 1 night in Mar 2024

8/10 Good

Haili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 1 night in Feb 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 4 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is underated For the price its so good . We have stayed here several times .Staff are amazing and rooms are very clean with great air cond .
Stayed 2 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
property was old but reasonably clean and ok for price
Stayed 1 night in Jan 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing place to stay, just not over the weekend. The pub downstairs had revellers and loud music going until 3am. That’s what I get for staying above
Stayed 1 night in Jan 2024

4/10 Poor

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Yesh

Liked: Staff & service
Location
Stayed 1 night in Dec 2023

6/10 Okay

Erik

Travelled with partner
Liked: Cleanliness, staff & service
Perfect for a quick stop on a long journey. Quite a lot of noise from the street outside though as it’s the town centre. Plenty of eateries though.
Stayed 1 night in Dec 2023

8/10 Good

Roxy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good sized, clean room. Modern bathroom. My room was next yo entrance door and any time someone entered i woke up. This went on till 3 am. Elsmoking area was at entrance too and smoke came into my room, old windows. Dont get room 6.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stop over for a long distance traveller. Close to everything in town. Air conditioning was great and cooling. Bar down stairs had great cold drinks. Will stay again next time I travel through town.
Stayed 1 night in Dec 2023

4/10 Poor

Geoffrey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Average pub accommodation. There is a step down to bathroom that was difficult to see, almost fell. Need a sign on bathroom door. Bedside lighting, or switches, would be helpful however the room was well lit by the very bright outside lighting coming through the edges of the blinds. On the plus side, had a good view of my car, through the broken glass window pane, due to the lights. Advertised as "non smoking" but room smelt of cigarette smoke. Terrible TV reception on the tiny TV. Very noisy in the alley with people talking and yelling and vehicles coming and going until 3am. Fridge also very noisy so switched off at power point! Beware of many outside stairs up to accommodation rooms. Room was poor value for $95 in my opinion.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money accom in Goulburn
Great location opposite Kmart and coles. Nice place for a drink Room was big with fridge jug etc Some music audible at night but very quiet Will definitely stay here again Our pick of the best value for money places in Goulburn - and we have stayed in almost all of them
Stayed 2 nights in Oct 2023

8/10 Good

Phillip

Liked: Staff & service
Basic cheap value
Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Stayed 2 nights in Oct 2023

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Centrally located yet very quiet, good parking. Enjoyed my stay as the room was very spacious and I could spread out and sort my things very well. Huge bathroom newly renovated and windows provided great cross breeze.
Stayed 2 nights in Aug 2023

4/10 Poor

Nicole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very sketchy, screaming fighting in carpark middle of day. Bedding stained bathroom unclean. Decided to forgo money paid and stay elsewhere. Not mentioned is hotel licenced till 3am!
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Staff & service, amenities
It was clean and great shower
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place great new bathroom plenty clean towels etc coffee, tea and milk in fridge. Aircon worked well room nice and warm, both beds comfortable and warm. Tv remote didn’t work and the lighting on the back stairs didn’t work had to use torch on phone to get up the stairs and find the key hole to open the door to get in, was lights there but not working only the one at the bottom of the stairs were there was other light from the car park. Also would ask for a room the other side from the alleyway as the bar is open till 3am and people go in and out a door that bangs and then stand and smoke laugh and talk, lucky we were in the pub playing pool drinking until 1am having fun great place.
Stayed 1 night in Jul 2023

6/10 Okay

Stephen

VIP bar dowmstairs was loud at 4am!
Stayed 2 nights in Mar 2023

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
It's old. Quite roomy especially the bathroom. Shower head great but the soap dispenser was inadequate and awkward to use. Comfortable bed. Split, system aircon had outside unit right next to the windows at the head of the bed so that was annoyingly noisy. But all up adequate accom for the price
Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Stayed 1 night in Feb 2023

8/10 Good

Qi Hua

Travelled with group
Liked: Cleanliness, staff & service, amenities
convenient
Stayed 2 nights in Jan 2023

8/10 Good

Rebecca

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean comfy bed,bathroom was fairly new but needed a good thorough clean. Needed to leave an extra toilet roll. Good for an overnight stay.

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A good budget stopover in the heart of town with all basic amenities however, it would be a huge improvement if the showers were cleaned between stays. The glass was water stained and there was heavy mould growth on doorframes.

10/10 Excellent

Peter

Stayed 1 night in Dec 2022

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was well presented and good value for money but was let down by heavy black mould around the shower base and door.

2/10 Terrible

Nancy

Disliked: Staff & service, amenities, property conditions & facilities
Neglected,bugs on table and in kettle. No soap, and insecure back landing entrance. Hotel operational till 3 am so noise affected sleeping. Needs thorough clean and scrub and makeover.

8/10 Good

vassilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight goulburn
what a fantastic surprise as it was clean and the bed was very relaxing and it was safe and in a central position overall 9 out of 10 oh did i mention that they had coffee and tea facilities in the room.
Stayed 1 night in Dec 2022

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

8/10 Good

Ute

Liked: Staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Oct 2022

8/10 Good

Sau Sin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very big Every thing is good Just we saw the anty on fridge
Stayed 1 night in Oct 2022

2/10 Terrible

Julie

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stay was OK. Only issue is now the pub is open later you can hear the poker machines until late in the night
Stayed 3 nights in Feb 2021

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, clean,tidy,good location, good value.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and good value for money, plus great location
Stayed 1 night in Feb 2021

6/10 Okay

Wayne, Canberra

Liked: Staff & service, amenities
I have been using the Empire for a number of years when racing at Wakefield, This was the worst stay I have had. The mould in the shower, the broken shower rose and for the first time the excessive noise form down stairs until 2:30am one morning made sleeping impossible. Other than that the Empire is a great place to stay. Previously I rated it 5X5 but now I can only give it a 3X5
Stayed 3 nights in Dec 2020

4/10 Poor

Craig, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pillows where well past there used by date The Quilt had burn holes and tears in it Mattress is also well past its used by date Bathroom was excellent as where the staff
Stayed 3 nights in Dec 2020

6/10 Okay

Yzarced, Newcastle

Travelled with partner
Liked: Staff & service
The room was ok. Bed was comfortable. You get what you get for 84$ its a pub room.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price. Great location. Plenty of parking.
Stayed 1 night in Oct 2020

2/10 Terrible

marco

Liked: Cleanliness
Disliked: Staff & service, room comfort
The room and location was overall good . Just a few problems was making my review bad. 1 ) no Curtin/ blind in the bathroom windows that faces to a street 2) we could sleep only after 3 am because music from the pub downstairs was very loud , vibrating the room and anybody entering and leaving the pub was noisey 3) no instruction how check out. Lucky that we left at 10 am when the cleaner was just arrived in the pub downstairs . Overall I will not go back because I don't know if I been unlucky that I took the wrong Saturday night or if is always like this
Stayed 1 night in Sep 2020