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"Great location. Friendly staff. Nice room, but it felt 'cold' and sterile with the laminate flooring. If you just need an overnight room this is your property. If looking for a cozier room - may want to find another. Breakfast was so-so, wasn't a 'fan' of the offerings - mostly breads, cereal, and fake eggs. Nice outdoor offerings with seating and 2 fire pits. Didn't get to partake of the wine tastings as we were there on the wrong days for the offering. "

"The Hotel Santa Barbara property was very nice. Central location, clean, with very friendly staff. Housekeeping is "by request" so you have to let the front desk know if/when you need service. The Central location was also a minor drawback since our room was right on State Street so street noise at night was noticeable. A pop-up crepes tent showed up just outside our window each night which contributed to the noise. Additionally, there was a wedding party/guests also staying on our floor who got loud at night. The next tine I stay there (there will be a next time) I will request a room in a quieter section of the hotel. I give the hotel 5 stars for the premises and staff, but 4 stars just due to the noise we experienced on our 3 night stay."

"Neighbor was loud and drunk till 3:30am"

"Clean, nicely updated. "

"The pool area and breakfast area were fine. The issue was getting are reservation changed without our knowledge. Upon arriving we were told we were "upgraded" to a King suite. What a joke! The room was large and awkward. The bed was a full size murphy bed. It was not even a queen size. We booked and paid for a room with 2 queens. It is too bad. The hotel seemed nice and clean but the "downgrade" ruined it. We travel to UCSB a couple times a month and were hoping to find a place to stay regularly. Unfortunately it will not be at the Best Western."

"Perfect ambiance, 2nd time here will always visit this spot for the hospitality and care !"

"The hotel was in a prime location! Love that it was so close to the beach and you could walk everywhere… It also had a free breakfast for our kids, which was great! I think my only few complaints would be no gym, small small pool and if you’re using the bathroom To get ready there is no door between you and the people Sleeping :("

"We had yo wait 1 1/2 hours for our room from checki in time of 4 pm to 5:30 pm. No compensation, no late check out in return, no free drink. Nothing not even sorry about that. When I asked to speak to a manager I was told “she’s not here right now.” "

"The hotel is in a nice location about 15 minutes from Downtown Santa Barbara. It is beautifully decorated, staff was helpful and kind and the room was nice. "