Search Hotels Near Gladys Porter Zoo, Brownsville

"Both elevators were out of service Sunday. Stairs were slippery from people going up to their floors soaking wet. The bathroom in the bedroom had black stains all over the floor and the smoke detector was ripped off the ceiling. When we spoke to front desk about it they said they have that problem in many rooms from people smoking in them. We had to end our stay early due to the safety concerns. Awful place."

"Nice facility"

"Yes very good"

"Most of the staff was great and helpful, the washing machines were broken, had to have the keys fixed seven different times because for some reason they just stopped working and wouldn't open room door, top blankets were really dirty but when i asked for them to be replaced they were replaced in minutes, property worn out but clean, and location was central for island. "

"Great place to stay, pool setup was great, only downfall was bar and food was a little overpriced"

"The breakfast and poolside bar..grill were both fantastic.."

"Good"

"receptionist was a tad rude when i checked in i went to get in the pool, someone had thrown up right before :-/"

"Staff was few and far between, was acknowledged maybe twice. Karlos with a K at the pool bar was amazing. Roaches in property. Mold in rooms. Needs work for sure. Im not a review person but this place needs work Lucky it was a short trip. "