Beste Kevin,Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u onder andere tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Vriendelijke groet en graag tot ziens,Jérémy Vandenhole, Deputy Manager

Dear Dario, Thank you for taking the time to review your stay.It's wonderful to hear that our central location provided you with the convenience you desired and that you found the hotel's condition to be satisfactory.We regret to hear, however, that the cleanliness of the mattress did not meet our high standards. Our housekeeping team works diligently to ensure cleanliness in all aspects, and we apologize if we fell short in this instance. Rest assured, we are reviewing your feedback to prevent such an oversight in the future. Additionally, while our service did not fully meet your expectations, we strive to offer attentive and friendly assistance to all our guests. We appreciate your comment and will continue to focus on making every guest's experience exceptional.We are delighted you enjoyed the room amenities and modern decor, as we aim to provide a comfortable and enjoyable stay for all our guests.Jérémy Vandenhole, Deputy Manager

Dear Connie Patricia,Thank you for such a positive review.It's wonderful to hear that our location made your visit to Ghent convenient and enjoyable, providing easy access to the tram and nearby attractions. We're delighted that the amenities like the coffee machine at reception added a little extra comfort to your stay. Our team takes great pride in maintaining a clean and inviting environment, so your compliments about the room and common areas are truly appreciated. It's always our goal to create a space where guests can feel right at home.Thank you once again for choosing B&B Hotel Gent Centrum, and for your kind words. We look forward to the pleasure of hosting you in the future.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Dear Canan,Thank you for this positive review.We're thrilled to hear that our location and the comfort of our hotel hit the mark for you! It's wonderful that you found our rooms to be spotlessly clean. Our team takes great pride in maintaining a high standard of cleanliness, ensuring a welcoming environment for all our guests.Though it seems some aspects didn't quite meet your expectations, we're always striving to improve and appreciate your feedback.We're elated that you enjoyed the prime location and the amenities we provide, like our 24/7 reception and the cozy lobby lounge for a nice Belgian beer.We hope to welcome you back in the future.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Kenneth,We appreciate the time you took to provide this feedback.We're thrilled you appreciated our prime location and the cleanliness of our hotel – ensuring a welcoming atmosphere is one of our top priorities! Our team is glad to hear that you found them friendly; they always aim to provide a warm welcome to all our guests. We're sorry to hear there was a wait at the front desk; we strive to assist our guests promptly and efficiently, and sometimes, the city's charm can attract a crowd all at once. Rest assured, we're always looking for ways to make everyone's stay as smooth as possible!We hope that you will return on another occasion.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Jin,Thank you for this review of your recent stay.It's fantastic to hear that you found our hotel to have everything you need, and we're delighted that our clean rooms, hotel condition, and services met your expectations. Early birds like yourself certainly do find our breakfast options convenient, and we're glad you could start your day with a hearty meal from our all-you-can-eat buffet. As for the noise concern, while we're known for our peaceful city centre location, we do provide earplugs at reception for light sleepers and are always looking into ways to make every stay as restful as possible.All of the team really do hope we may welcome you back in the future. Kindest regards,Jérémy Vandenhole, Deputy Manager

Dear Guest,Thank you for sharing your feedback.It's music to our ears to hear that our central location hit the right note with you, and that the unlimited tea and coffee in reception added a little extra harmony to your stay. We're thrilled that you found our rooms nice and the breakfast satisfactory, giving you a good start to your day without breaking the bank.Regarding the marks and scratches you mentioned, we're on it like a bonnet! While our walls aim to tell stories of travelers' joy, we want to make sure they're dressed for the occasion too. We appreciate you bringing this to our attention, and we'll ensure our decor is as spot-on as our location.We're delighted you'd recommend us, and that's sweeter than the Belgian chocolates we wish we could leave on every pillow!We hope to welcome you back. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Gemma,We would like to thank you for taking the time to review your stay.We're thrilled to hear that our central location made your visit to Ghent convenient and that our team's friendly and helpful service contributed to a pleasant stay. It's wonderful to know that the cleanliness of your room met your expectations, providing a tidy and welcoming environment. We appreciate your feedback regarding the bed and pillows; our team is always on hand to ensure you have everything you need for a comfortable night's sleep. While we don't offer coffee or tea-making facilities in the rooms, we're glad you found the coffee and water machines on the ground floor to be handy. We regret to hear that the pillows weren't to your complete satisfaction, but we're happy to provide additional amenities upon request to enhance our guests' comfort.We hope to welcome you back.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Alejandro,Thank you for this positive review.We're thrilled to hear that our multilingual staff made your stay more comfortable and that our central location contributed to a memorable visit. It's wonderful to know that the cleanliness of our rooms met your expectations and that you found them to be spacious and well-appointed. Your comfort is our priority, and we're glad that you recognized the effort our team puts into maintaining our high standards.We look forward to welcoming you back on a future occasion.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Asha,We would like to thank you for taking the time to review your stay.We're delighted to hear that our central location in Gent met your expectations and that our professional team was able to assist you around the clock. It's also great to know that the comfort of our beds contributed to a pleasant stay. While we understand that parking can be a concern, we're glad the public parking lot provided a convenient solution just a short walk away. Our commitment to cleanliness and maintaining our hotel's condition is something we take great pride in, and your recognition of these efforts is truly appreciated.We hope to welcome you back for another enjoyable experience. Kind regards,Jérémy Vandenhole, Deputy Manager

Beste Caroline,Hartelijk dank voor uw positieve beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groeten,Jérémy Vandenhole, Deputy Manager

Dear Dolly,Thank you for sharing your review.We're delighted to hear that our staff's proactive communication made a positive impact on your stay, especially during the unforeseen train delays. It's heartening to know that our team's friendliness and helpfulness stood out to you. We also appreciate your recognition of our hotel's prime location, providing easy access to local attractions and amenities.We take great pride in maintaining high standards of cleanliness and are glad you found the room to your satisfaction. Furthermore, it's rewarding to see that the overall condition of our hotel and the room amenities provided a comfortable and enjoyable experience for you.Thank you again; we hope to welcome you back soon.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Melania,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear you appreciated the impeccable cleanliness of our rooms, and it's wonderful to know that our hotel's condition met your expectations. Your satisfaction with the services provided by our dedicated team is truly gratifying, and we're thrilled that our room amenities contributed positively to your stay. Rest assured that we will continue to uphold the high standards you experienced.We all look forward to welcoming you back in the future.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Susi,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to hear your stay was pleasant.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Dear Guest,Thank you for letting us know that you enjoyed your stay.We are delighted to hear that you found our hotel to be modern and clean. Our team works hard to maintain a high standard of cleanliness and to provide a comfortable atmosphere for our guests.We look forward to seeing you again in the future. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Christopher,Thank you for such a great review.We're thrilled to hear you found our location perfect for exploring Ghent and appreciated the proximity to public transport. It's wonderful to know the cleanliness of our rooms met your expectations and that our staff made a positive impression. We're also glad you could take advantage of our luggage storage service for added convenience during your stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Jérémy Vandenhole, Deputy Manager

Dear Patricia,Thank you for sharing your review.We're delighted to hear that our reception team made a positive impression and that the cleanliness of your room met your expectations. It's also great to know that the complimentary refreshments added to your comfort. The central location of our hotel is indeed one of the aspects our guests appreciate the most, allowing for a peaceful exploration of Ghent's city centre. We're glad this was a highlight for you as well.Wishing you all the best and looking forward to your next visit,Jérémy Vandenhole, Deputy Manager

Dear Caitlin,Thank you for taking the time to let us know your opinion of your recent stay.Thank you for highlighting our hotel's cleanliness; we pride ourselves on maintaining impeccable standards. We're delighted to hear that you found the room size generous and our beds comfortable, ensuring a restful night's sleep. It's great to know our central location served as an excellent base for your travels to Ghent, Bruges, and Brussels.We look forward to the pleasure of seeing you again in the future. Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Steven,Thank you for this kind review.We're thrilled to hear that our prime location contributed positively to your stay. Our central position in the heart of Ghent allows guests to explore the city with ease, and we're glad this was convenient for you. It's wonderful to know that you found your room to be immaculately clean. Our team works diligently to ensure the highest standards of cleanliness for a comfortable stay. We also appreciate your compliments on the comfort of our beds. Providing a restful night's sleep with our bed specifications is a priority for us, and it's rewarding to hear that we succeeded. Your satisfaction with the breakfast offerings is much valued. Our all-you-can-eat buffet is designed to offer a variety of both sweet and savoury options to start the day right.We look forward to seeing you on your next visit.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Heather,We would like to thank you for taking the time to review your stay.We're delighted to hear that you found your stay to be clean and comfortable. It's wonderful to know that our coffee and water station in the lobby added convenience to your stay. We also take pride in our central location which allows for easy exploration of the area. Thank you again for highlighting the positive aspects of your visit, and we hope to see you again soon.We hope to welcome you back in the future and wish you all the best. Safe travels!Jérémy Vandenhole, Deputy Manager

Dear Dominic,Thank you for taking the time to share your review.We are sorry to learn that your stay did not meet your expectations. We would appreciate more information on how we could improve.We hope you will consider staying with us again in the future. Best regards,Jérémy Vandenhole, Deputy Manager

Dear Dorianne, Thank you so much for these kind comments about your stay.We are thrilled to hear that our prime location made it easy for you to explore Gent and that you appreciated the quiet and clean atmosphere of our hotel. It's great to know that you enjoyed our complimentary latte machine and water bottle refilling station in the lobby, as well as our cozy sitting area. We are especially delighted that our bathroom mirrors with built-in lights made you feel like a movie star during your stay!Jérémy Vandenhole, Deputy Manager

Dear Alexandra,We would like to thank you for taking the time to review your stay.We are delighted to hear that you appreciated the cleanliness of our rooms, the hotel's condition, and the amenities provided. Our team works hard to ensure a comfortable and enjoyable stay for our guests.We apologize for the inconvenience you faced with the soap dispensers in the bathroom. We understand how important it is to have these essentials available during your stay. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again. Thank you for bringing this to our attention.Jérémy Vandenhole, Deputy Manager

Beste Anne,Bedankt voor deze mooie beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was.Hopelijk zien we je snel nog eens!Jérémy Vandenhole, Deputy Manager

Dear Anjali,Thank you for taking the time to share your review with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear James,Thank you for taking the time to share your review.We are glad to hear that you appreciated our friendly staff and the complimentary coffee machine in the lobby. Our team is always ready to assist and make your stay as comfortable as possible.We apologize for the inconvenience you faced with the luggage storage and the dust in your room. Our housekeeping team is committed to maintaining a high standard of cleanliness, and we will address this issue to ensure it does not happen again. We understand that noise can be a concern for some guests, and we do offer rooms on higher floors and at the back of the hotel for a quieter experience. In addition, earplugs are available at the reception for your convenience. We appreciate your feedback and will use it to improve our services for future guests.Regarding the absence of coffee and tea facilities in the room, we provide a coffee machine in the lobby to offer our guests a more social and welcoming atmosphere. We hope you enjoyed the variety of drinks available there.Jérémy Vandenhole, Deputy Manager

Dear Guest,Thank you for reviewing your recent experience.We are thrilled to hear that you found our location convenient and close to all attractions. Our central location in Ghent's city centre indeed allows our guests to easily explore the city and its numerous attractions. It's great to know that you appreciated our service, breakfast, and room comfort. We strive to provide a pleasant stay for all our guests, and your positive feedback is truly rewarding.Jérémy Vandenhole, Deputy Manager

Dear Baukje,We would like to thank you for taking the time to review your stay.We are delighted to hear that you found our hotel clean and our staff friendly. We take great pride in maintaining a high level of cleanliness and providing excellent service to our guests.We understand that you found the room size to be small, and we apologize for any inconvenience this may have caused. Our hotel offers a variety of room types, including double, triple, and family rooms, to accommodate different needs and preferences. In the future, we would be more than happy to help you select a room that better suits your requirements. Additionally, we do provide luggage storage and locker services at the reception for your convenience.Jérémy Vandenhole, Deputy Manager

Dear Carina,Thank you for sharing this lovely review.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.It would be a pleasure to welcome you back. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Briana,We would like to thank you for taking the time to review your stay.We are thrilled to hear that our hotel's central location and modern amenities made your stay enjoyable. It's great to know that you appreciated the Chromecast feature in the room and our eco-friendly initiative of offering a free snack/drink in exchange for skipping daily room cleaning. We always strive to provide a comfortable and convenient experience for our guests.We hope you had a chance to explore the beautiful city of Ghent and visit the many attractions nearby. Our team is always available to provide recommendations and assistance to make your stay memorable. We look forward to welcoming you back on your next visit to Gent.We look forward to seeing you again in the future. Kindest regards,Jérémy Vandenhole, Deputy Manager

Dear Kerry, Thank you for this feedback concerning your recent visit.We are delighted to hear that you appreciated our convenient location and found our hotel to be budget-friendly. Our goal is to provide comfortable and affordable accommodations in the heart of Ghent, making it easy for our guests to explore the city and enjoy all it has to offer.It's great to know that you were satisfied with the cleanliness of your room, the condition of our hotel, and the service provided by our staff. We take pride in maintaining a high standard of cleanliness and ensuring that our guests feel well taken care of during their stay.We hope to welcome you back for another enjoyable visit.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Denise,Thank you for sharing your opinion of your stay with us.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Janet,Thank you for taking the time to review your stay.We are thrilled to hear that you found our location perfect for sightseeing, bars, and restaurants. Our hotel is indeed situated in the heart of Ghent, making it convenient for our guests to explore the city and its attractions. It's great to know that you appreciated the modern and clean rooms, as we strive to provide comfortable and well-maintained accommodations for our guests.It would be a pleasure to welcome you back. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Clement,Thank you for this kind review.We are delighted to hear that you enjoyed our central location, making it easy for you to explore the historic town centre. It's great to know that you found our hotel quiet and comfortable, and appreciated the wonderful rooftop view. We're also glad that you enjoyed our breakfast offerings.We look forward to welcoming you back to our hotel on your next visit to Ghent.We look forward to welcoming you again.Best regards,Jérémy Vandenhole, Deputy Manager

Dear Michael,Thank you for taking the time to share your feedback.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We would love to have you back.All the best,Jérémy Vandenhole, Deputy Manager

Dear Sarah,Thank you for positively reviewing your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our hotel to be quiet yet well located for easy access to public transport.We look forward to the pleasure of seeing you again in the future. Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Dmitry,Thank you for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on future occasions. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Guest,Thank you for this great review.We are so glad to hear that you enjoyed your stay with us.We hope to welcome you back to B&b Hotel Gent Centrum in the future.Best regards.Jérémy Vandenhole, Deputy Manager

Dear Jonathan,Thank you for letting us know that you enjoyed your stay.It is very rewarding to hear that you found our location ideal, and we appreciate your kind mention of our team, who always aim to deliver the best service possible.It's also great to know that you had a comfortable and undisturbed night's sleep; we understand this is high on our guests' list of priorities.We look forward to welcoming you for another pleasant stay. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Jane, Thank you for this positive review of your stay.We are thrilled to hear that you found our bed extremely comfortable and enjoyed our prime location within walking distance to many attractions. Our team takes pride in providing modern and cozy accommodations, and it's great to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit to Ghent.We would be glad to have you return for another memorable stay.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Su,Thank you for taking the time to share your review with us.We are so glad to hear that you enjoyed your stay with us.We look forward to welcoming you back on a future visit.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Guest,Thanks for your review about our hotel.We are sorry we fell short in meeting your expectations.However, we would be interested in knowing how we could have improved on your time with us.We would love to have you return on another occasion.Best regards,Jérémy Vandenhole, Deputy Manager

Dear Nicole,We would like to thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards; we are very glad that you had a pleasant stay. Please accept our apologies for any delay you experienced during check-in, however, we appreciate that you have brought this matter to our attention and will be reviewing procedures with our team.We do hope to be able to welcome you back in the future. Kindest regards,Jérémy Vandenhole, Deputy Manager

Dear Robert, Thank you for this review of your recent stay.It is great to know that you appreciated our strategic location.We do try to maintain our high standards and are sorry that you experienced anything less during your time with us. Please do not hesitate in making us aware of any issues so that we may have these addressed at the time.We hope we can welcome you back in the future. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Anthony,Thank you for your positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear William,We really appreciate this positive review about your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you again. Best regards,Jérémy Vandenhole, Deputy Manager

Dear Olga,Thank you for sharing this review.We are so glad to hear that you enjoyed your stay with us.We look forward to the pleasure of seeing you again in the future. Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Stuart,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back.Best wishes,Jérémy Vandenhole, Deputy Manager