"The furniture in the waiting area/lobby was dirty, the staff was not helpful and showed zero customer service. The chlorine in the pool was so strong the kids all had red eyes and the skin around their eyes was red and irritated the bottoms of their feet . The room smelled musty, the breakfast was extremely minimal and they ran out of food? There was no milk, and the lady working the breakfast was confrontational, speaking about kids and guests infront of other guests. When questioned about...
"Staff members were nice and helpful. There was a pancake machine i had never seen before. They showed me how. Also, I had trouble with TV unsure how to get closed captions on. They came in and got it to work. Friendly and happy place."