Gemelang Packages (Flight + Hotel)

It is lovely spacious room, good for family washer dryer is very useful Cutlery could be renewed We have to ask for kettle No microwave nor toaster Difficult to have toast in the morning or other food to be heated We have 8 visitors but we were given only 2 bath towel so we have to ask again and again Conditions of rooms were a bit dated If they can do facelift it could fetch much more in fees because the room has stunning view of towers Sky deck is the best With the price we paid we are happy Pros - location Sky deck and view Spacious room Cons-felt dated Some utensil mentioned as above

Our room on the 29th floor had a view of the Petronas towers. The room was clean and we had two bedrooms. However, the bed in the second room was like a wheel in bed. Everytime I moved, it made a noise. I did not sleep well at all that night. Facilities are clean. Be mindful that you are in Malaysia and they like to use their bidets with extra splash so most public toilets are wet, even within the facility. Location to Petronas towers was good an easy 10 minute walk. We ate at the restaraunt onsite twice. The second time was not so good. Do not order their club sandwich. It was soggy, not toasted and had anything bareley on it. We also had a hamburger which was ok, order it medium at least. We had medium rare and it was virtually raw. Pools were nice, expecially on the top level, very pretty view from there. Price was good for 4 people, although I think I would upgrade to a nicer hotel if I ever did it again.

The breakfast was so great

Great stay, walking distance to shopping. Big room and comfortable bed. Toilet is clean. Will stay again if I future.

There was not enough pool seating or shade for the size of the property and no pool towels The staff whilst friendly were not well trained and their communication skills were poor. The photos and description on the website of the room we booked was not the same, no sitting area and bedroom was so small and very little cooking utensils. It would have been VERY handy to have the instruction manuals or a list of instructions. Very quick to charge extra for everything but still waiting for additional towels and coat hangars. The location was good and the security guards were amazing!