Search Hotels Near Gaylord Building Historic Site, Lockport

"Clean room"

"Very expensive breakfast. Small window. We went for new year and gets freezes in the room, heater didn’t warm the room enough. "

"clean room and great staff. It's hard to turn off the AC."

"The Palmer House has an elegant charm that you feel as soon as you walk into the main lobby. You just want to sit and admire the beauty of this hotel. I loved the whole experience of my stay. I will definitely be going back to the Palmer House. "

"After two international flights this was a welcome overnight and we loved the view of the airport and downtown from our room. The restaurant was decent for a quick bite, and when our coffee machine didn’t work, they kindly gave us a voucher to buy one at their cafe. Comfortable overall stay with friendly, helpful reception staff."

"The best breakfast buffet I’ve ever had!"

"It was odd, a gorgeous historic building, large rooms, tall ceilings and totally empty. It was an empty, huge hotel, yet we got an interior room with essentially no windows. Why? The hotel building is very old, well maintained, but its system can only accommodate one heating or cooling system at a time, so we had to ask for a heater and blankets, which were nice blankets. Pillows were awful so they brought much better pillows. Coffee in the room not good at all, like water, but then water bottles are provided each day for free. No valet or doorman, odd set up for holding your luggage. They have people working there, only they won't walk outside, but sit in their closet offices. Odd. Overall, everything is there, but many things felt a little off."

"Manager didn’t keep his word in refunding money to me for items taken from my room by cleaning staff. Front desk Staff was not helpful or knowledgeable and a housekeeping work went through my suitcase and removed items that didn’t belong to them. I felt my privacy was totally violated. I advise future guest to lock your suitcase when you leave your room. "

" Beautiful, clean room with an incredible downtown Chicago view. Totally worth it"