Search Hotels Near Gaylord Building Historic Site, Lockport

"It was odd, a gorgeous historic building, large rooms, tall ceilings and totally empty. It was an empty, huge hotel, yet we got an interior room with essentially no windows. Why? The hotel building is very old, well maintained, but its system can only accommodate one heating or cooling system at a time, so we had to ask for a heater and blankets, which were nice blankets. Pillows were awful so they brought much better pillows. Coffee in the room not good at all, like water, but then water bottles are provided each day for free. No valet or doorman, odd set up for holding your luggage. They have people working there, only they won't walk outside, but sit in their closet offices. Odd. Overall, everything is there, but many things felt a little off."

"Manager didn’t keep his word in refunding money to me for items taken from my room by cleaning staff. Front desk Staff was not helpful or knowledgeable and a housekeeping work went through my suitcase and removed items that didn’t belong to them. I felt my privacy was totally violated. I advise future guest to lock your suitcase when you leave your room. "

"I have no complaints about the hotel or staff. I appreciated that all the staff seemed to treat all guest with same respect and courtesy. I would have liked an easier process to use the television and internet. But once logged on the internet it was speedy. "

" Beautiful, clean room with an incredible downtown Chicago view. Totally worth it"

"Everything was great. The rooms were clean and the staff was very friendly."

"El desayuno le falta añadir mas proteínas pero igual muy rico "

"Great check in and check out experience"

"more luxurious that my usual business stays, lots of room in the suite. Breakfast was pretty ordinary, happy hour snacks were welcome"

"The heat was on and our room was hot. We couldn’t change our temperature. They didn’t give us a microwave. But we had fun"