Search Hotels Near Gateway Playhouse, Atlantic City

"In 25 years plus of travel, I have never encountered a more rude and unprofessional hotel staffer than the gentleman that was working the front desk throughout our 2-night stay. It took him over 20 minutes to check us in upon arrival because he was busy texting. He also informed me at check-in that he had to charge me an additional $16 beyond the rate that I booked the room at and when I questioned the reason why, he couldn't provide me with an answer. When we got to our room, there were stains on our towels and bed covers. Our TV remote also didn't work and when we went down to ask him for a replacement, he said that he couldn't help us (so no TV for the entire stay). The next afternoon, I went down to request 2 new towels to which his response was "You need to tell me this before our housekeeper leaves for the day." He then said he wouldn't give me the towels until I brought down the ones in our room to him. When I reached out to hotels.com for support, I was told that all that they could do was give me $50 worth of hotels.com credit as they tried to contact the hotel (once) regarding my concerns and no one would answer the phone. The level of customer service that we received was as poor as I've ever experienced. I cannot discourage people from staying at the hotel enough."

"little issues ... no ice available,, very wobbly desk in room . but very clean and pleasant ."

"Hotel was clean, staff was very friendly. Sign on bathroom wall of item how much everything costs if you steal it was a bit off putting."

"Not fancy at all, but the perfect beach stay. We only stayed for one night and the weather was not great (not there for the beach anyway). Parking is a bit odd especially if you have an SUV."

"The room had mold in the bathroom and all in the room it none smoking room but people are smoking next door the guy beat us for a day we didn’t stay and lie and said he told me but didn’t never again"

"Extremely friendly staff and very helpful too! Very clean hotel! 1.5 blocks from the boardwalk/beach. Fantastic location!"

"Fun weekend great location"

"Deplorable conditions. Chipped shower tray, No towel tacks. Wafer thin pillows, only 2. Thin blanket. Very small. Uncomfortable bed, Out dated appliances, nasty towels, just truly awful. I want some money back. The property should be condemned. My sister stayed at a cheaper place it was partial and cheaper. "

"So comfy and I feel so at home. "