Search Hotels Near Gala-Gala Underground House, Lembongan Island

"Our room was close to all facilities and looked out to the ocean. Great staff, always willing to help make our stay the best possible."

"Really loved our stay at Batu Kerang. Had a one bed villa - no. 9 - which was spacious, stylish and well laid out. The outside terrace was much bigger than we expected with a day bed, table and chairs and an amazing view. The property is beautifully landscaped and designed on a steep hill, but if we were ever too knackered to make the walk up to our villa, there was always a buggy around to take us there. We enjoyed using the upper pools and gym where there’s so much space. The breakfasts were probably the best we had throughout our trip in Bali and it was nice not to be charged extra for a non standard coffee. We had dinner twice at the poolside restaurant and the food was exceptional. Special mention for service. We had issues with some of the electrics in our villa and this was dealt with promptly. Also, my partner mentioned to them that our arrival had left something to be desired; when we arrived at the top gate, we were told to wait in a small, airless room ( think it was the security hut) until someone arrived to collect us and when we decided to have a little look around the property we were brusquely told not to wander off by a security guard. A day or so later we were presented w a voucher for two free cocktails and told that they appreciated being told as that way they could try and improve this for future guests. That’s how you do service. "

"Friendly staff, always helpful and attentive! Great amenities; they offered a scooter rental for 100k/day including helmet, nice and clean pool, the restaurant next door was great, and has a lovely view of the ocean! My only issue was that there were a lot of ants around the property and sometimes in the room. "

"Views were a 10+, Staff were a 10+, great stay but it’s a little hard to find. Don’t give up when your looking for it because it’s absolutely amazing "

"Nice quiet location and pleasant swimming pools. Friendly and attentive staff. You can relax here. "

"Best beach and nice view and pool. Very friendly staff. Could use some love and repairs in the rooms. But overall very nice place"

"Had a very nice stay. Friendly staff, clean rooms. "

"Beautiful stay staff are very helpful. Loved the rooms property a little run down but enjoyed my stay."

"We had a really lovely weeks stay! Our room was really comfortable. Enjoyed the nice pool too. The location is great within walking distance to good local restaurants and Mushroom Bay. What really made our stay was Putu who really went out of his way to make sure all our needs were met from day cooking us very tasty yummy breakfasts to organising transport, snorkel trips, being so kind and helpful. Thank you Putu! Love to go back and highly recommend! "