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Reviews of Fairfield Inn & Suites by Marriott Gainesville I-35

2.5 out of 5
Fairfield Inn & Suites by Marriott Gainesville I-35
1300 N INTERSTATE 35, Gainesville, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 781 reviews" "
Rating 8 - Good. 160 out of 781 reviews" "
Rating 6 - Okay. 47 out of 781 reviews" "
Rating 4 - Poor. 24 out of 781 reviews" "
Rating 2 - Terrible. 40 out of 781 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Friendly
Stayed 1 night in May 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Diana, KEMPNER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thing was fine for why we was in town .
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in May 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very created a warm and welcoming environment.
Stayed 3 nights in Apr 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

6/10 Okay

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy enough, but very dull drab room. Liked sitting by indoor pool. Roadwork in area wasn’t an issue once inside. Breakfast was good
Stayed 1 night in Mar 2024

10/10 Excellent

Omont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very customer friendly. Very Quiet. Stopped serving coffee before 10:00 a.m.
Stayed 3 nights in Mar 2024

4/10 Poor

Sherry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This property is over priced. The air conditioner made loud noises throughout the night and we did not sleep well. I told the front desk about it and they said they would let maintenance know. It was not worth the price! The place is clean and well taken care of.
Stayed 1 night in Mar 2024

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was awesome. They took my since of humor.
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Travelled with family, Business traveller
Beds were nice and comfortable. Very clean. Highly recommend. Only complaint was the shower head.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
The only small problem, the pool heater wasn't working, it was very cold....that's it everything else was perfect, the staff was amazing!
Stayed 1 night in Mar 2024

8/10 Good

james

Stayed 1 night in Mar 2024

8/10 Good

Maribel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was no the best.
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Hotel was great. Staff was very friendly. Our toilet was broken in our room so you had to fix the handle so the tank would refill after each flush. Mattresses were comfortable. Loved that they had huge bottles of shampoo, conditioner, & body wash in the shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early & was allowed to go ahead & check into our room. Ginger was very polite & helpful with the check in process. Our bed was very comfortable which made our stay wonderful. The only thing that I would say to make our complete stay excellent is the indoor pool water heater was not working. Hopefully this will be fixed for future stays there.
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Stayed 1 night in Mar 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Feb 2024

8/10 Good

James

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
Great place was clean and comfortable. Will stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big and clean. We ok be staying here again
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Tonya

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great but y’all THE TV SUCKS WE WERE MOVED TO ANOTHER ROOM AND STILL SAME ISSUE,I WOULD HAVE LIKED TO WATCH THE TV AND NOT FIGHT WITH THE TV YOU ALL HAVE TO DO BETTER WE THAT SERVICE
Stayed 1 night in Feb 2024

10/10 Excellent

Campos

Stayed 1 night in Feb 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Rayceen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and room was clean to wife satisfaction..hot water didn't get hot but stayed warm..it was ok will return if come back this way
Stayed 1 night in Feb 2024

8/10 Good

Steve

Ok
Stayed 1 night in Feb 2024

8/10 Good

Lanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU CAN’T GO WRONG!
Great place to stay. Exceptionally clean & fresh, slept like a baby the bed, pillows & linens were comfortable. The FREE breakfast was very good with healthy options, fruit, yogurt, 2 types of breakfast sandwiches, waffles & more. A fairly large workout space & heated pool.
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Only thing I would say is exercise equipment not working. Reported it and hopefully will be fixed.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2024

10/10 Excellent

SUZANNE, PLANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay. Every aspect of my room was convenient, thoughtful, and comfortable. Close to Winstar and way more economical.
Stayed 1 night in Jan 2024

2/10 Terrible

Alexandra

Disliked: Staff & service, amenities, property conditions & facilities
I stayed here for one night. Checked out and 3 days later received a $1k charge to my card for a broken TV that I don’t even know that I turned on. When speaking with the general manager, she was unhelpful, with a less than desirable tone and disconnected the call. I have called and emailed to follow up without response. The front desk staff was nice. After looking at reviews may not have been the first time someone was charged falsely for damages
Stayed 1 night in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean along with the room. Well lit parking lot and friendly staff. Bed was decent compared to other hotels I've stayed at. They offered breakfast but I chose to sleep instead after a late night at Winstar, so I'm not sure what they served. I would definitely stay there again. My only complaints are that the card didn't work on any of the side or back doors due to the cold and you had to walk around the to the front of the building to get inside. That needs to be fixed, the cold is not a good excuse. The other complaint is the price. While the facility is only 5 years old and nice and well taken care of, being so close to the highway, you can hear the traffic all night long. I'm thinking that the price should be about $50 to $70 less than it is.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole, Aubrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The four nights I was there continental breakfast wasn’t served. Also, the heater in my room didn’t work; the pool heater was also broken (indoor pool was cold). Hotel maintenance staff need to address broken heaters and breakfast needs to be served (as advertised when booking).
Stayed 4 nights in Jan 2024

10/10 Excellent

Anna, Muenster

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I stayed at the Fairfield in Gainesville. I was traveling for work so I needed a safe place to unwind after doing so. The room was clean and comfortable with great tv options. Their fitness center had three working thread mills and updated weight equipment. In the morning, croissant breakfast sandwiches were available which was a nice change from the usual hotel bacon and eggs. Definitely a good place to stay.
Stayed 1 night in Jan 2024

6/10 Okay

Derrick

Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Shayla

Stayed 1 night in Jan 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one by
I’m surprised this hotel had such a high rating, it’s not the best in the area. The room is clean, no frills and less than you would get at Holiday inn express. The counter attendant was very good and busy taking care of multiple guests, the elevator was out, while not something they can control.. inconvenient, My biggest complaint, the breakfast which is included, was awful, it made no sense just warmed up frozen spinach quiche bites and some kinda of muffin/fritter. Really bad, lobby is nice and quite misleading for expectations in your room. Sorry I like to be fair, for the 200.00 price tag for each of the 2 rooms. I would go with Holiday Inn Express.
Stayed 1 night in Jan 2024

4/10 Poor

Deborah

Disliked: Staff & service, property conditions & facilities, room comfort
Price Gouged for the Holidays
This $89 hotel jacked up their rates to $400+ for New Years Eve 2023. It's most definitely a $89 hotel. Requested an upper level room away from the elevator an hour prior to arrival. Vanessa, manager, confirmed. When we arrived, we were placed on ground floor adjacent to an exit door. Morning after celebrating NYE kids were running up and down hall and door was slamming open and shut. Decor is from the 70s. Comforter is thin, so had to request a blanket. Disappointing.
Stayed 1 night in Dec 2023