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"Service from all the team member was absolutely remarkable."

"Airport Shuttle personnel and Staff were cordial, professional and helpful. Room cleanliness could be improved. We had a late arrival and were hungry, restaurant was closing so we couldn’t sit at restaurant, however were able to order but had to be delivered to room; couldn’t sit at outside garden or in lobby. We wanted to relax and dine in an open space after a very long flight and extremely long airport lines on arrival. This was the most we disliked about the Hotel"

"Bed sheets need to neat and clean my bed sheets were warmed a bit much"

"Increíble felicidades"

"Excellent stay, wonderful breakfast. Shower fan was noisy."

"The staff was always helpful, polite and upbeat. The hotel itself I thought was beautifully unique with the high ceilings, to the cool balconies - drinking my coffee out there in the morning watching as the clouds lifted over the Andes. It's close to everything, and the restaurants nearby are all great. I enjoyed my stay very much - I'll be back :-)"

"Excelente ubicación, la habitación estaba un poco sucia, muebles manchados y pelos en el baño"

"Clean room. Good breakfast nice staff"

"Front desk is awful"

"Cobraron $60.000 extras nose por que por qué no cobran todo cuando uno hace el pago inicial"

"Well if breakfast is not the best, what is very bad, and uncomfortable, is the shuttle service. Small vans with not enough space for baggage and vey poor service from the driver."

"We always love staying here, comfortable, excellent breakfast.Excellent amenities.And of course the pool"

"Everything was good except for the service on the restaurant, takes to long and the servers were never comes back to ask if everything is okay or offer another drink or so."

"Excellent choice for safe and central location"

"Location is very walkable, with restaurants and shopping on the next block. .The room was lovely and clean. Shortcomings: (1) breakfast was cold, proper warming appliances needed; (2) spent a total of 40 minutes my first two days trying to get Wi-Fi, finding Wi-Fi was only obtainable by disabling my security configurations per their IT technician. Needless to say, I did not choose to use their Wi-Fi for my 5 night stay."

"Muy buena atención del personal y el servicio de desayuno excelente. Las instalaciones y habitaciones limpias y cómodas."

"Todo estuvo excelente. Cerca del aeropuerto. El servicio de Shuttle tiene horario deberían comunicarlo para facilitar el acceso y uso del servicio."

"Excellent staff helpfully all time."

"El Servicio del front Desk, la muchacha no tiene una personalidad para un hotel de esa calidad le falta Elegancia para hablar y explicar, vamos de vacaciones y encontarte personas con esa actitud es horrible. El Servicio de los hombres ningun problema ellos te hablan bien. El cuarto es limpio lo unico es que no te suplen lo que gastas como el agua si se acaba podrian estar pendientes de ponerte todos los dias mas para el consumo, en toda la estadia unicamente tuve a disposicion lo que me dieron...